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Administrative Intern I - PROJECT MANAGEMENT OFFICE (Operations)

State of Washington, Olympia, WA, United States


Salary:

$20.09 Hourly
Location :

Thurston County - Tumwater, WA
Job Type:

Internship
Job Number:

2026-03365
Department:

Office of the Insurance Commissioner
Division:

Operations
Opening Date:

04/21/2026
Closing Date:

5/5/2026 11:59 PM Pacific

Description
This recruitment will remain open until May 5, 2026. The agency reserves the right to make a hiring decision at any time after the initial screening date on April 28, 2026. It is in the applicant's best interest to submit materials as soon as possible.
Make a Difference: Protect Consumers & Join Our Dynamic Team!

The Office of the Insurance Commissioner (OIC) seeks a qualified individual for the

Administrative Intern I - Project Management Office

position. This role is within the

Operations Division

and is based out of our

Tumwater Office .

We are an employer of choice! Here's why:

Meaningful work : Ensure a healthy insurance market & protect Washington consumers.
Impactful career : Make a daily difference in the lives of countless Washingtonians.
Small agency, big opportunities : Gain a holistic understanding of our mission and build strong relationships with colleagues.
Diversity, equity, and inclusion:

OIC is committed to ensuring that all employees enjoy a respectful, safe, and supportive working environment - by fostering the inclusion of people from all backgrounds, cultures, and attributes.
About the Position

We're excited to launch the

Washington State Office of the Insurance Commissioner's Internship Program

and are looking for motivated college students and recent graduates who are interested in project management, public administration, business operations, or government work to join the

Project Management Office (PMO) within the Operations Division.

As an

Administrative Intern I , you'll support a newly established Project Management Office that is focused on improving how projects are planned, coordinated, and delivered across the agency. This is a great opportunity to learn how project management and organizational processes are developed and applied in a real-world public sector setting.

The PMO is in its early stages and is currently focused on building its foundation. This includes understanding how work is managed across the agency, identifying opportunities to improve consistency and coordination, and developing tools and processes to support project tracking and delivery.

In this role, you may :
• Help track project tasks, timelines, and deliverables across multiple initiatives
• Assist with scheduling meetings, preparing materials, and documenting meeting notes and action items
• Organize and maintain project documentation, trackers, and shared files (e.g., SharePoint)
• Support the development and updates of process documentation, such as SOPs, checklists, and workflows
• Assist with compiling information to support PMO planning and reporting activities

You may also gain exposure to how a new Project Management Office is built within a government agency, including how projects are identified, organized, and supported across different teams.

This internship is a great starting point if you're interested in careers in project management, public administration, business operations, policy work, or public service.

This recruitment may be used to establish a qualified pool of candidates for Administrative Intern I vacancies in the next sixty days.
This is a non-perm/ temporary position lasting 12 weeks, with an expected schedule of 20-25 hours per week.
This is a Washington General Service position. The hourly range for this position is $20.09.
Benefits & Perks

Supportive work environment: We value diversity, professional growth, and collaborative atmosphere.
Wellness programs: Invest in your well-being with on-site resources and initiatives.
Public service fulfillment: Contribute to a cause that matters and feel the satisfaction of serving the public good.
Free parking (Tumwater) & Public transportation pass (Thurston County): Save on commuting costs.
And more! Explore our website for additional benefits: https://www.insurance.wa.gov
Duties
The duties of the position include but are not limited to:

Schedule calendars, prepare documents, and file records according to records management procedures
Enter and manage data in various software systems and compile data to generate reports
Answer phone calls and respond to emails as needed
Gather information on insurance topics and trends and assist with basic research
Analyze and compile data to support the Office of the Insurance Commissioner's work
Attend meetings, take notes, and assist with organizing meetings or events/workshops
Assist with office work such as organizing files, preparing presentations, and entering data
Work with staff on assigned projects related to insurance policy and regulatory work
Complete assigned duties and project work in collaboration with the team
Contact Us : For inquiries about this position and its full duties, please contact us at and add the requisition number 2026-03365 and add the job name to the subject line of your email.

Qualifications
Required Qualifications

:

At least 18 years of age at the time of hire
Completion of at least four semesters or six quarters work (or equivalent) at an accredited* college or university
OR

Recent college graduate (within 6 months of graduation) majoring in Business Administration, Accounting, Finance, Public Administration, Public Policy, Political Science or a related field
AND

Coursework in project management, change management, data analysis, or related concepts.
Knowledge of proper grammatical constructions and sentence/ paragraph development
Knowledge of basic mathematics
Demonstrated ability to follow directions, comprehend directives and regulations, conduct research and compile meaningful written reports
Demonstrated effective verbal and written communication skills
Degree or course work must be recognized by the U.S. Department of Education and the Council for Higher Education Accreditation (CHEA) or foreign equivalent. If a degree was awarded outside the United States, candidates must provide a credential evaluation report. Proof of course work or degree will be required prior to employment.
Preferred/Desired Qualifications:

Experience in supporting development of SOPs, checklists, process maps, or other documentation tools
Ability to support meeting coordination, including scheduling, preparing materials, and taking clear notes
Familiarity with SharePoint or similar document management/collaboration tools
Ready to join us?

Learn more about the OIC by visiting our website. We encourage you to check out our video below and listen to what our employees have to say about working here!
Submit your application today and take the first step towards a rewarding career at the OIC!

Cover Letter: Required

Resume: Required

Transcripts: Required

Supplemental Information

This position is represented by the Washington Federation of State Employees (WFSE).
Wage/salary depends on qualifications or state rules of compensation (if currently a state employee).
State law (RCW 48.02.090(5)) prohibits employees of the OIC from having any interest, directly or indirectly, in an insurance company other than as a policyholder. This prohibition includes the receipt of renewal commissions. If employment is accepted with this agency, you agree to abide by this state law.
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
If claiming veteran status, please send your DD 214 to recruitment@oic.wa.gov with Administrative Intern I_2026-03365 in the subject line. Please do not attach the DD 214 to your application materials. Please black out personally identifiable data such as social security numbers.
The Office of Insurance Commissioner is an equal opportunity employer, does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained service animal by a person with a disability. Persons requiring reasonable accommodation in the application process or requiring information in an alternative format may contact the recruitment team at Recruitment@oic.wa.gov. Those with a hearing impairment in need of accommodation are encouraged to contact the Washington Relay Service at 1-800-676-3777 or www.washingtonrelay.com.
If you are having technical difficulties creating, accessing (log in, password or email issues) or completing your application (error messages), please call toll-free at (855) 524-5627.
Contact us : For inquiries about this position, please contact us at recruitment@oic.wa.gov.

More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.

We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.

Note:

If the position offers benefits which differ from the following, the job posting should include the specific benefits.

Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.

To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and well-being of employees.

Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.

Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.

Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Holidays
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Note:

Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.

Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.

Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.

Sick Leave
Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.

Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.

Vacation (Annual Leave)
Full-time employees accrue vacation leave at the rates specified in (1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.

Part-time employees accrue vacation leave hours in accordance with (1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.

Pay status includes hours worked, time on paid leave and paid holiday.

As provided in , an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.

Note:

Most agencies follow the civil service rules covering leave and holidays for

exempt

employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.

Military Leave
Washington State supports members of the armed forces with 21 days paid military leave per year.

Bereavement Leave
Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.

Additional Leave
Leave Sharing

Family and Medical Leave Act (FMLA)
Leave Without Pay

Please visit the State HR Website for more detailed information regarding benefits.

Updated 01-07-2026
01

This position is hybrid and requires you to be onsite (in-person) at our Tumwater location at least part-time, with a schedule to be agreed upon with your hiring manager. Do you agree to this requirement if hired for the position?

Yes
No

02

Are you currently at least 18 years of age and meet one of the following? If yes, briefly describe your current enrollment status or date of graduation and your major/ field of study.• Completed at least four semesters or six quarters of college coursework at an accredited institution, OR • Graduated within the last six months with a degree in Business Administration, Accounting, Finance, Public Administration, Public Policy, Political Science or a related field
03

Do you have coursework or exposure to project management, change management, data analysis, or related concepts? If yes, briefly describe your experience or coursework.
04

Do you have experience in creating or updating SOP's, checklists, process maps, or similar documentation tools? If yes, briefly describe any relevant experience.
05

Do you have familiarity with SharePoint or similar document management or collaboration tools? If yes, briefly describe your experience with these tools.
06

In accordance with RCW 48.02.090(5), the Office of Insurance Commissioner employees are prohibited from having any interest, directly or indirectly, in an insurance company other than as a policy holder. This prohibition includes the receipt of renewal commissions and employees may not hold a valid Insurance license. If you have any interest in an insurance company you must forfeit the license prior to the effective date of your appointment. If hired, do you agree to FORFEIT your license and abide by this law?

Yes
No

07

As part of the pre-employment process, are you willing and able to undergo a criminal history background investigation? This would include a criminal records check.

Yes
No
N/A - I am currently an OIC employee

Required Question