Parking Supervisor
Legends Global, Jacksonville, FL, United States
Department:
Parking
Location:
Jacksonville Sport Complex & Prime Osborn Convention Center
FLSA Status:
Hourly/Part-Time/Non-Exempt
Parking Supervisor
Responsible for overseeing the parking staff and ensuring excellent customer service at the Jacksonville Sports Complex and Prime Osborn Convention Center.
Essential Duties and Responsibilities
Prepares and assigns work location/duties of Parking Attendants and Cashiers.
Prepares, issues and reconciles change funds given to cashiers.
Conducts briefings, while providing and collecting tools/equipment given to Parking Attendants.
Provides guests with directions and other venue information.
Conducts field/lot inspections; ensures operations run smoothly, observes/resolves potential problems, determines and reports maintenance needs.
Assigns and supervises placement of signs, traffic cones and other event set‑up materials.
Supervises the process of parking ticket sales in accordance with established policies and procedures.
Participates in the selection of parking staff; coordinates staff training; works with employees to correct deficiencies; executes discipline procedures when required according to established policies and procedures.
Resolves client and guest customer service issues with courtesy, kindness and thoroughness.
Maintains host building contact to ensure smooth operation of event parking.
Assists police with traffic control, works with police regarding law enforcement issues.
Patrols parking facilities on a regular basis to ensure operational problems are met in a safe and timely manner.
Sets up and makes bank deposits as needed.
Other duties may be assigned.
Qualifications
Valid State of Florida driver’s license.
Ability to read signs and follow simple oral and written instructions.
Prepare clear and concise event shift reports.
Excellent customer service skills and ability to resolve conflict situations.
Must be able to pass a background check including a credit history report and meet corporate minimum requirements.
Education and/or Experience
Two years’ experience in a customer service or management environment and a minimum of two years in a supervisory role preferred.
Note
The essential responsibilities of this position are described above. They may be subject to change at any time.
Equal Opportunity Statement
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
#J-18808-Ljbffr
Parking
Location:
Jacksonville Sport Complex & Prime Osborn Convention Center
FLSA Status:
Hourly/Part-Time/Non-Exempt
Parking Supervisor
Responsible for overseeing the parking staff and ensuring excellent customer service at the Jacksonville Sports Complex and Prime Osborn Convention Center.
Essential Duties and Responsibilities
Prepares and assigns work location/duties of Parking Attendants and Cashiers.
Prepares, issues and reconciles change funds given to cashiers.
Conducts briefings, while providing and collecting tools/equipment given to Parking Attendants.
Provides guests with directions and other venue information.
Conducts field/lot inspections; ensures operations run smoothly, observes/resolves potential problems, determines and reports maintenance needs.
Assigns and supervises placement of signs, traffic cones and other event set‑up materials.
Supervises the process of parking ticket sales in accordance with established policies and procedures.
Participates in the selection of parking staff; coordinates staff training; works with employees to correct deficiencies; executes discipline procedures when required according to established policies and procedures.
Resolves client and guest customer service issues with courtesy, kindness and thoroughness.
Maintains host building contact to ensure smooth operation of event parking.
Assists police with traffic control, works with police regarding law enforcement issues.
Patrols parking facilities on a regular basis to ensure operational problems are met in a safe and timely manner.
Sets up and makes bank deposits as needed.
Other duties may be assigned.
Qualifications
Valid State of Florida driver’s license.
Ability to read signs and follow simple oral and written instructions.
Prepare clear and concise event shift reports.
Excellent customer service skills and ability to resolve conflict situations.
Must be able to pass a background check including a credit history report and meet corporate minimum requirements.
Education and/or Experience
Two years’ experience in a customer service or management environment and a minimum of two years in a supervisory role preferred.
Note
The essential responsibilities of this position are described above. They may be subject to change at any time.
Equal Opportunity Statement
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
#J-18808-Ljbffr