Administrative Assistant
MACOM, Northampton, MA, United States
Office Services Assistant
MACOM designs and manufactures semiconductor products for Data Center, Telecommunication and Industrial and Defense applications. Headquartered in Lowell, Massachusetts, MACOM has design centers and sales offices throughout North America, Europe and Asia. MACOM is certified to the ISO9001 international quality standard and ISO14001 environmental management standard.
MACOM has more than 75 years of application expertise with multiple design centers, Si, GaAs and InP fabrication, manufacturing, assembly and test, and operational facilities throughout North America, Europe, and Asia. In addition, MACOM offers foundry services that represent a key core competency within our business.
MACOM sells and distributes products globally via a sales channel comprised of a direct field sales force, authorized sales representatives and leading industry distributors. Our sales team is trained across all of our products to give our customers insights into our entire portfolio.
The Office Services Assistant performs a wide variety of clerical and office administrative duties, which includes providing a high level of customer service and support. This position will be responsible for handling mail, answering phones, filing, word processing and operating office equipment. The Office Services Assistant will perform other duties, including ordering supplies and backing up the receptionist.
Summary Of Duties And Responsibilities
Planning, procurement & sourcing engineering supplies
Assist in processing express and overnight courier packs
Shipping & receiving engineering materials
Inventory, order, organize and distribute office supplies
Operate and maintain office equipment as needed
Provide and track facility work order request
Administrative office project tracking
Create, maintain, and enter information into databases
Responsible for keeping break areas, lunchroom, copy areas, and conference rooms neat & orderly
Responsible for cubicle maintenance, set-up, and breakdown
Manage janitorial crew and/or subcontractors
Prepare offices and workstations for new hires
Backup the receptionist, greet visitors, handle incoming calls and other communications
Responsible for coordinating furniture moves in the office and lab areas
Responsible for set-up and clean-up after large meetings
Must work independently and communicate with all levels of management
Work with landlord or building manager to address unforeseen issues
Other duties as assigned.
Qualifications
Associate's degree in business administration, secretarial science, communications, or equivalent preferred
Strong communication, interpersonal, and organizational skills
Must demonstrate excellent customer service to internal and external customers
Excellent computer skills including a mastery of tools such as Microsoft Word, Excel, PowerPoint, and Paint as well as Zoom collaboration tools.
Additional computer skills such as Photoshop, SAP, Adobe Acrobat Professional, Airtable, and AI tools such as ChatGPT are a huge plus.
Unparalleled interpersonal and organizational skills
Skilled at prioritization and multi-tasking, with the ability to work in a fast-paced setting and manage assignments from multiple managers with tight and competing deadlines
Basic understanding of engineering vocabulary and jargon a plus.
Fluent in spoken and written English
Due to ITAR regulations, only candidates who are U.S. persons (U.S. citizens, U.S. nationals, lawful permanent residents, or individuals granted asylum or refugee status) will be considered for this position.
The hourly range for this position is $21$47 per hour. Actual salary offered to candidates will depend on several factors, including but not limited to, work location, relevant candidates' experience, education, and specific knowledge, skills, and abilities.
EEO: MACOM is an Equal Opportunity Employer committed to a diverse workforce. MACOM will not discriminate against any worker or job applicant on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, military service, marital status, or any other category protected under applicable law.
Reasonable Accommodation: MACOM is committed to working with and providing reasonable accommodations to qualified individuals with physical and mental disabilities. If you have a disability and are in need of a reasonable accommodation with respect to any part of the application process please call +1-978-656-2500 or email HR_Ops@MACOM.com. Provide your name, phone number and the position title and location in which you are interested, and nature of accommodation needed, and we will get back to you. We also work with current employees who request or need reasonable accommodation in order to perform the essential functions of their jobs.
Benefits: This position offers a comprehensive benefits package including but not limited to:
Health, dental, and vision insurance.
Employer-sponsored 401(k) plan.
Paid time off.
Professional development opportunities.
MACOM designs and manufactures semiconductor products for Data Center, Telecommunication and Industrial and Defense applications. Headquartered in Lowell, Massachusetts, MACOM has design centers and sales offices throughout North America, Europe and Asia. MACOM is certified to the ISO9001 international quality standard and ISO14001 environmental management standard.
MACOM has more than 75 years of application expertise with multiple design centers, Si, GaAs and InP fabrication, manufacturing, assembly and test, and operational facilities throughout North America, Europe, and Asia. In addition, MACOM offers foundry services that represent a key core competency within our business.
MACOM sells and distributes products globally via a sales channel comprised of a direct field sales force, authorized sales representatives and leading industry distributors. Our sales team is trained across all of our products to give our customers insights into our entire portfolio.
The Office Services Assistant performs a wide variety of clerical and office administrative duties, which includes providing a high level of customer service and support. This position will be responsible for handling mail, answering phones, filing, word processing and operating office equipment. The Office Services Assistant will perform other duties, including ordering supplies and backing up the receptionist.
Summary Of Duties And Responsibilities
Planning, procurement & sourcing engineering supplies
Assist in processing express and overnight courier packs
Shipping & receiving engineering materials
Inventory, order, organize and distribute office supplies
Operate and maintain office equipment as needed
Provide and track facility work order request
Administrative office project tracking
Create, maintain, and enter information into databases
Responsible for keeping break areas, lunchroom, copy areas, and conference rooms neat & orderly
Responsible for cubicle maintenance, set-up, and breakdown
Manage janitorial crew and/or subcontractors
Prepare offices and workstations for new hires
Backup the receptionist, greet visitors, handle incoming calls and other communications
Responsible for coordinating furniture moves in the office and lab areas
Responsible for set-up and clean-up after large meetings
Must work independently and communicate with all levels of management
Work with landlord or building manager to address unforeseen issues
Other duties as assigned.
Qualifications
Associate's degree in business administration, secretarial science, communications, or equivalent preferred
Strong communication, interpersonal, and organizational skills
Must demonstrate excellent customer service to internal and external customers
Excellent computer skills including a mastery of tools such as Microsoft Word, Excel, PowerPoint, and Paint as well as Zoom collaboration tools.
Additional computer skills such as Photoshop, SAP, Adobe Acrobat Professional, Airtable, and AI tools such as ChatGPT are a huge plus.
Unparalleled interpersonal and organizational skills
Skilled at prioritization and multi-tasking, with the ability to work in a fast-paced setting and manage assignments from multiple managers with tight and competing deadlines
Basic understanding of engineering vocabulary and jargon a plus.
Fluent in spoken and written English
Due to ITAR regulations, only candidates who are U.S. persons (U.S. citizens, U.S. nationals, lawful permanent residents, or individuals granted asylum or refugee status) will be considered for this position.
The hourly range for this position is $21$47 per hour. Actual salary offered to candidates will depend on several factors, including but not limited to, work location, relevant candidates' experience, education, and specific knowledge, skills, and abilities.
EEO: MACOM is an Equal Opportunity Employer committed to a diverse workforce. MACOM will not discriminate against any worker or job applicant on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, military service, marital status, or any other category protected under applicable law.
Reasonable Accommodation: MACOM is committed to working with and providing reasonable accommodations to qualified individuals with physical and mental disabilities. If you have a disability and are in need of a reasonable accommodation with respect to any part of the application process please call +1-978-656-2500 or email HR_Ops@MACOM.com. Provide your name, phone number and the position title and location in which you are interested, and nature of accommodation needed, and we will get back to you. We also work with current employees who request or need reasonable accommodation in order to perform the essential functions of their jobs.
Benefits: This position offers a comprehensive benefits package including but not limited to:
Health, dental, and vision insurance.
Employer-sponsored 401(k) plan.
Paid time off.
Professional development opportunities.