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Administrative Assistant

SERVPRO, Scranton, PA, United States


Join the Team at SERVPRO of Scranton: Administrative Assistant

Location: Scranton, PA
Schedule: Monday Friday, 8:00 AM 5:00 PM
Compensation: $23.00 $27.00 per hour (Based on experience)
Make a Difference When It Matters Most
At SERVPRO of Scranton, we don't just clean up messes; we restore lives. We are a premier provider of property emergency services, and we're looking for a sharp, organized, and empathetic Administrative Assistant to be the heartbeat of our office. If you thrive in a fast-paced environment and want a career where your organizational skills directly impact your community, we want to hear from you.
The Role: What You'll Be Doing
Customer Advocacy:

Answering calls with empathy and professionalism, gathering vital information to dispatch our crews quickly.
Project Documentation:

Managing job files from start to finish, ensuring all photos, notes, and estimates are accurate and uploaded for insurance adjusters.
Financial Support:

Assisting with accounts receivable, accounts payable, and billing processes to keep the business running smoothly.
Office Operations:

Managing schedules, maintaining office supplies, and providing clerical support to the Management team.
Compliance:

Ensuring all files meet the rigorous standards required by our corporate office and insurance partners.
What We're Looking For
Proven Experience:

A minimum of 2+ years in an administrative or office management role (experience in restoration, construction, or insurance is a major plus!).
Tech Savvy:

Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Ability to learn industry-specific software quickly.
Communication Skills:

Excellent verbal and written communication. You can handle a high volume of calls while maintaining a calm, helpful demeanor.
Organizational Mastery:

The ability to multitask and prioritize effectively in a high-pressure environment without letting details slip through the cracks.
Reliability:

Our customers count on us, so we need someone who is punctual and dependable for our core business hours.
Why You'll Love Working Here
Competitive Pay:

A market-leading wage of $23 $27/hr.
Stability:

Consistent Monday through Friday hoursno nights or weekends!
Impact:

You are a key player in helping Scranton residents recover from fire, water, and storm damage.
Team Culture:

Join a supportive, professional team that feels like a family.
How to Apply
Ready to take the next step in your administrative career? Apply today by submitting your resume and a brief cover letter outlining your relevant experience.
SERVPRO of Scranton is an Equal Opportunity Employer.