Project Operations & Product Specialist
IDeaS Revenue Solutions, Minneapolis, MN, United States
Now we just need you!
Reporting directly to the Senior Director of Strategy, Commercial Technology & Intelligence (CTI), This role provides CTI-wide delivery enablement and project management expertise, supporting how commercial technology teams plan, coordinate, and deliver work across Quote‑to‑Cash, Product & Pricing, and Dashboarding & Insights. The primary purpose of the role is to improve delivery maturity across CTI by embedding practical project management standards, coaching teams on effective ways of working, and supporting the use of modern delivery tools. The role is explicitly supportive and enabling, with accountability for outcomes remaining with CTI pillar and domain leads.
In addition, the role provides delivery support for Product & Pricing-related Salesforce activities, ensuring work is well‑planned, coordinated, tested, and aligned with agreed delivery practices. This is a senior individual contributor role with a broader scope than functional execution roles, requiring demonstrated project management experience and the ability to operate credibly across multiple teams.
What You’ll Be Doing
CTI Wide Project Management Enablement & Delivery Support
Act as a project management enablement resource across the entire CTI organization, supporting teams including:
Quote to Cash (QTC)
Product & Pricing
CPQ
Dashboarding & Insights
Other CTI initiatives as they evolve
Enable CTI teams to effectively project manage their own initiatives and processes, providing structure, guidance, and practical support while allowing domain leads to retain accountability.
Provide hands‑on project management coaching and support, helping teams apply fit‑for‑purpose practices such as:
Clear scoping and success criteria
Work plans, milestones, and dependencies
Risk, issue, and decision management
Support medium to large, cross‑functional initiatives by:
Helping structure delivery plans
Tracking progress, risks, and dependencies
Preparing coordination materials and status updates
Promote consistent use of project management standards, templates, and delivery practices across CTI, keeping processes pragmatic and lightweight.
Support CTI teams in the effective use of modern project management tools, including Wrike, JIRA, or similar platforms, by:
Helping set up and maintain project spaces, boards, workflows, and dashboards
Improving visibility into priorities, progress, and blockers
Act as a coordination and consistency point across CTI initiatives to reduce duplication and improve alignment.
Support project close‑out activities, including documentation, lessons learned, and recommendations to improve future delivery.
Product & Pricing Delivery Support (Salesforce)
Provide delivery and coordination support for Product & Pricing-related Salesforce work, under the direction of Product & Pricing leadership.
Support activities such as:
Product setup and maintenance
Price book configuration
Discount logic and pricing rules
Product lifecycle and cleanup activities
Ensure Product & Pricing changes are:
Planned and coordinated effectively
Tested prior to release
Documented and communicated appropriately
Partner with Finance and Commercial Technology to support accurate execution of:
Billing related configuration
Revenue recognition updates
What You’ll Bring To Us
Bachelor’s degree preferably in Business, Information Systems, Computer Science, or a related field.
Five or more years of relevant experience in project management, delivery enablement, business operations, or enterprise systems support, including experience supporting cross‑functional initiatives in a technology or commercial operations environment.
Demonstrated experience supporting the planning, coordination, and delivery of complex initiatives, including structuring work, tracking dependencies, managing risks, and supporting successful outcomes.
Proven ability to enable and coach teams on effective project management practices, standards, and ways of working, without direct authority over delivery teams.
Experience working effectively with multiple teams and stakeholders, including individual contributors, functional leads, technical teams, and senior business stakeholders.
Strong facilitation skills, including:
Supporting meeting structure and agendas
Helping teams surface risks, issues, and decisions
Driving clarity and follow‑through without formal ownership
Strong problem‑solving, organizational, written, verbal, and interpersonal communication skills, with the ability to simplify complex information.
Hands‑on experience with modern project management tools such as Wrike, JIRA, or similar platforms, including task tracking, workflows, and status visibility.
Ability to work independently while also operating effectively as part of a matrixed, cross‑functional team.
Familiarity with Salesforce‑based commercial environments (e.g., Product, Pricing, CPQ, Quote to Cash) preferred.
Additional Information
To qualify, applicants must be legally authorized to work in the United States and should not require, now or in the future, sponsorship for employment visa status.
SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to any characteristic protected by law.
Equivalent combinations of education, training, and relevant experience may be considered in place of the education requirement stated above.
IDeaS/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, IDeaS/SAS may obtain nationality or citizenship information from applicants for employment. IDeaS/SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.
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Reporting directly to the Senior Director of Strategy, Commercial Technology & Intelligence (CTI), This role provides CTI-wide delivery enablement and project management expertise, supporting how commercial technology teams plan, coordinate, and deliver work across Quote‑to‑Cash, Product & Pricing, and Dashboarding & Insights. The primary purpose of the role is to improve delivery maturity across CTI by embedding practical project management standards, coaching teams on effective ways of working, and supporting the use of modern delivery tools. The role is explicitly supportive and enabling, with accountability for outcomes remaining with CTI pillar and domain leads.
In addition, the role provides delivery support for Product & Pricing-related Salesforce activities, ensuring work is well‑planned, coordinated, tested, and aligned with agreed delivery practices. This is a senior individual contributor role with a broader scope than functional execution roles, requiring demonstrated project management experience and the ability to operate credibly across multiple teams.
What You’ll Be Doing
CTI Wide Project Management Enablement & Delivery Support
Act as a project management enablement resource across the entire CTI organization, supporting teams including:
Quote to Cash (QTC)
Product & Pricing
CPQ
Dashboarding & Insights
Other CTI initiatives as they evolve
Enable CTI teams to effectively project manage their own initiatives and processes, providing structure, guidance, and practical support while allowing domain leads to retain accountability.
Provide hands‑on project management coaching and support, helping teams apply fit‑for‑purpose practices such as:
Clear scoping and success criteria
Work plans, milestones, and dependencies
Risk, issue, and decision management
Support medium to large, cross‑functional initiatives by:
Helping structure delivery plans
Tracking progress, risks, and dependencies
Preparing coordination materials and status updates
Promote consistent use of project management standards, templates, and delivery practices across CTI, keeping processes pragmatic and lightweight.
Support CTI teams in the effective use of modern project management tools, including Wrike, JIRA, or similar platforms, by:
Helping set up and maintain project spaces, boards, workflows, and dashboards
Improving visibility into priorities, progress, and blockers
Act as a coordination and consistency point across CTI initiatives to reduce duplication and improve alignment.
Support project close‑out activities, including documentation, lessons learned, and recommendations to improve future delivery.
Product & Pricing Delivery Support (Salesforce)
Provide delivery and coordination support for Product & Pricing-related Salesforce work, under the direction of Product & Pricing leadership.
Support activities such as:
Product setup and maintenance
Price book configuration
Discount logic and pricing rules
Product lifecycle and cleanup activities
Ensure Product & Pricing changes are:
Planned and coordinated effectively
Tested prior to release
Documented and communicated appropriately
Partner with Finance and Commercial Technology to support accurate execution of:
Billing related configuration
Revenue recognition updates
What You’ll Bring To Us
Bachelor’s degree preferably in Business, Information Systems, Computer Science, or a related field.
Five or more years of relevant experience in project management, delivery enablement, business operations, or enterprise systems support, including experience supporting cross‑functional initiatives in a technology or commercial operations environment.
Demonstrated experience supporting the planning, coordination, and delivery of complex initiatives, including structuring work, tracking dependencies, managing risks, and supporting successful outcomes.
Proven ability to enable and coach teams on effective project management practices, standards, and ways of working, without direct authority over delivery teams.
Experience working effectively with multiple teams and stakeholders, including individual contributors, functional leads, technical teams, and senior business stakeholders.
Strong facilitation skills, including:
Supporting meeting structure and agendas
Helping teams surface risks, issues, and decisions
Driving clarity and follow‑through without formal ownership
Strong problem‑solving, organizational, written, verbal, and interpersonal communication skills, with the ability to simplify complex information.
Hands‑on experience with modern project management tools such as Wrike, JIRA, or similar platforms, including task tracking, workflows, and status visibility.
Ability to work independently while also operating effectively as part of a matrixed, cross‑functional team.
Familiarity with Salesforce‑based commercial environments (e.g., Product, Pricing, CPQ, Quote to Cash) preferred.
Additional Information
To qualify, applicants must be legally authorized to work in the United States and should not require, now or in the future, sponsorship for employment visa status.
SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to any characteristic protected by law.
Equivalent combinations of education, training, and relevant experience may be considered in place of the education requirement stated above.
IDeaS/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, IDeaS/SAS may obtain nationality or citizenship information from applicants for employment. IDeaS/SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.
#J-18808-Ljbffr