Sr Manager, Payroll and People Operations
Starbird, San Francisco, CA, United States
What You’ll Do
Payroll Systems, Benefits and Compliance
Manage onboarding & offboarding, ensuring seamless systems setup and service delivery to the employee population
Own end-to-end biweekly payroll for exempt and non-exempt team members
Ensure compliance with California wage & hour laws (overtime, meal/rest, split shifts, etc.)
Own all people systems, reconcile Harri and Paylocity time and pay data for system accuracy
Manage and reconcile benefits, workers' compensation, 401K deductions and contributions, PTO, and sick leave accruals
Oversee payroll audits, corrections, garnishments, and special compensation plans
Serve as primary liaison to payroll and benefits vendors
Train employees and managers on payroll processes and accountability
Administer health, welfare, retirement, and wellness programs
Work in partnership with HRBPs to manage open enrollment planning and execution
Ensure ERISA compliance and accurate eligibility tracking
Partner with Head of Department, brokers and vendors on renewals and plan design
Resolve employee benefit escalations with professionalism and empathy
Oversee ACA tracking and reporting compliance
Ensure full compliance with Federal, California, and city-specific employment regulations
Partner with Finance and Legal on compliance-relevant reporting and controls
Oversee timely and ongoing required compliance training (harassment prevention, workplace violence, safety), partnering with L&D when appropriate
Ensure employee personnel file compliance and conduct periodic audits for completeness and compliance
Manage annual and ongoing compliance audits
Monitor regulatory changes and implement updates proactively
Maintain and update Employee Handbook for annual rollout each February
Partner with HRBPs to translate policy into operational execution
Manage workers’ compensation vendor relationships & ongoing case administration
Work in partnership with field HRBPs to ensure proper injury reporting, claim tracking, and return-to-work programs
Ensure compliance with FMLA, CFRA, PDL, ADA, and related leave laws
Coordinate interactive process and reasonable accommodations
Monitor trends and implement preventative risk strategies
Partner with HRBPs and Field Operations to reduce workplace injuries and claims exposure
Management
Oversee and directly manage the HRIS Data Lead ensuring role and clarity, including defining clear objectives, ensuring data, compliance and reporting with Data Lead, design Standard Operating Procedures and logical accompanying workflows
Oversee People systems and vendors that support hiring and the employee lifecycle (e.g., ATS, HRIS, onboarding/offboarding, payroll, benefits administration, workers compensation), ensuring reliability, clean handoffs, and strong user experience
Design, document, and test critical processes and internal controls, with a strong focus on auditability, controls, and long-term scalability
Develop and manage functional dashboards and reporting at a weekly, quarterly and annual cadence
Escalate larger-scale challenges to senior leadership when needed
Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
What You’ll Need
Bachelor’s degree or equivalent work experience
7+ years of progressive and complex payroll and systems operations experience
Advanced compensation and pay management of hourly workforce
Proven, progressive experience managing and developing programs and people
Deep expertise in California employment law and multi-location compliance
Advanced knowledge of wage & hour, FMLA, ADA, ERISA, OSHA, Workers’ Compensation
Advanced technical skills. Proficiency in computer applications and systems including: Office Suite and Google Suite (with strong emphasis on Excel), project management tools (Asana, Jira), Human Resource Information Systems (Paylocity, other) and Enterprise
Resource Planning (ERP) systems as they relate to all things talent
Advanced Excel skills and comfort working with large data sets
Strong experience with Paylocity (highly preferred) and ATS systems management, systems migrations and auditing
Demonstrated success building scalable processes in high-growth environments
Exceptional project management and organizational skills
Proven ability to partner cross-functionally with executive leadership
Startup or growth-stage experience preferred
EEO Disclaimer: Starbird is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against
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Payroll Systems, Benefits and Compliance
Manage onboarding & offboarding, ensuring seamless systems setup and service delivery to the employee population
Own end-to-end biweekly payroll for exempt and non-exempt team members
Ensure compliance with California wage & hour laws (overtime, meal/rest, split shifts, etc.)
Own all people systems, reconcile Harri and Paylocity time and pay data for system accuracy
Manage and reconcile benefits, workers' compensation, 401K deductions and contributions, PTO, and sick leave accruals
Oversee payroll audits, corrections, garnishments, and special compensation plans
Serve as primary liaison to payroll and benefits vendors
Train employees and managers on payroll processes and accountability
Administer health, welfare, retirement, and wellness programs
Work in partnership with HRBPs to manage open enrollment planning and execution
Ensure ERISA compliance and accurate eligibility tracking
Partner with Head of Department, brokers and vendors on renewals and plan design
Resolve employee benefit escalations with professionalism and empathy
Oversee ACA tracking and reporting compliance
Ensure full compliance with Federal, California, and city-specific employment regulations
Partner with Finance and Legal on compliance-relevant reporting and controls
Oversee timely and ongoing required compliance training (harassment prevention, workplace violence, safety), partnering with L&D when appropriate
Ensure employee personnel file compliance and conduct periodic audits for completeness and compliance
Manage annual and ongoing compliance audits
Monitor regulatory changes and implement updates proactively
Maintain and update Employee Handbook for annual rollout each February
Partner with HRBPs to translate policy into operational execution
Manage workers’ compensation vendor relationships & ongoing case administration
Work in partnership with field HRBPs to ensure proper injury reporting, claim tracking, and return-to-work programs
Ensure compliance with FMLA, CFRA, PDL, ADA, and related leave laws
Coordinate interactive process and reasonable accommodations
Monitor trends and implement preventative risk strategies
Partner with HRBPs and Field Operations to reduce workplace injuries and claims exposure
Management
Oversee and directly manage the HRIS Data Lead ensuring role and clarity, including defining clear objectives, ensuring data, compliance and reporting with Data Lead, design Standard Operating Procedures and logical accompanying workflows
Oversee People systems and vendors that support hiring and the employee lifecycle (e.g., ATS, HRIS, onboarding/offboarding, payroll, benefits administration, workers compensation), ensuring reliability, clean handoffs, and strong user experience
Design, document, and test critical processes and internal controls, with a strong focus on auditability, controls, and long-term scalability
Develop and manage functional dashboards and reporting at a weekly, quarterly and annual cadence
Escalate larger-scale challenges to senior leadership when needed
Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
What You’ll Need
Bachelor’s degree or equivalent work experience
7+ years of progressive and complex payroll and systems operations experience
Advanced compensation and pay management of hourly workforce
Proven, progressive experience managing and developing programs and people
Deep expertise in California employment law and multi-location compliance
Advanced knowledge of wage & hour, FMLA, ADA, ERISA, OSHA, Workers’ Compensation
Advanced technical skills. Proficiency in computer applications and systems including: Office Suite and Google Suite (with strong emphasis on Excel), project management tools (Asana, Jira), Human Resource Information Systems (Paylocity, other) and Enterprise
Resource Planning (ERP) systems as they relate to all things talent
Advanced Excel skills and comfort working with large data sets
Strong experience with Paylocity (highly preferred) and ATS systems management, systems migrations and auditing
Demonstrated success building scalable processes in high-growth environments
Exceptional project management and organizational skills
Proven ability to partner cross-functionally with executive leadership
Startup or growth-stage experience preferred
EEO Disclaimer: Starbird is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against
#J-18808-Ljbffr