Quality and Compliance Manager
Extol of Ohio, Inc., Norwalk, OH, United States
Extol of Ohio, Inc., established in 1985, is a leading provider of precision-engineered fabricated insulation systems for industrial applications. Specializing in high-performance materials like Cellular Glass and Polyisocyanurate, Extol delivers solutions for maintaining thermal performance and moisture resistance across temperature ranges, including cryogenic conditions. With nationwide distribution, the company offers custom insulation products and technical design consultation to optimize energy efficiency and reduce operational expenses. Extol is a certified women-owned business through WBENC and WOSB, and its products are compliant with multiple industry standards and codes.
Role Description
The Quality and Compliance Manager is a full-time, on-site position located in Norwalk, OH. This role ensures the effectiveness of the Quality Management System (QMS) aligned with
ISO 9001
and supports safety and other compliance initiatives. The position combines tactical execution (audits, inspections, CAPA) with strategic reporting and continuous improvement.
Key Responsibilities
Hands-On Quality Management
Conduct routine quality inspections, process audits, and product/service evaluations
Lead root cause analysis investigations and implement corrective and preventive actions (CAPA)
Review production/process controls to ensure adherence to quality standards
Maintain and update SOPs, work instructions, and quality documentation
Partner directly with operations to resolve quality issues in real time
Compliance & Reporting
Develop, maintain, and enhance compliance reporting systems and dashboards
Track, analyze, and report on quality, non-conformances, and audit findingsPrepare detailed reports for leadership, customers, and regulatory bodies
Ensure timely closure and documentation of audit observations and compliance gaps
Safety Compliance & Tracking
Monitor and report on safety metrics, incidents, near-misses, and corrective actions
Support implementation and maintenance of safety programs aligned with regulatory and internal standards
Partner with Safety and Human Resources teams to ensure compliance with workplace safety requirements
Conduct or support safety audits, risk assessments, and hazard analyses
Audit & Program Management
Plan and execute internal audits; coordinate external audits and certifications
Ensure ongoing compliance with applicable regulatory, customer, and industry requirements
Drive continuous improvement initiatives across quality and safety functions
Act as a key liaison between Quality, Safety, Operations, and Leadership t
Qualifications
Strong problem-solving and root cause analysis skills
Ability to balance hands‑on execution with program‑level oversight
Proficiency in reporting and analytics tools
Knowledge of safety regulations and risk management practices
Excellent communication and cross‑functional collaboration skills
High attention to detail with strong organizational abilities
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Role Description
The Quality and Compliance Manager is a full-time, on-site position located in Norwalk, OH. This role ensures the effectiveness of the Quality Management System (QMS) aligned with
ISO 9001
and supports safety and other compliance initiatives. The position combines tactical execution (audits, inspections, CAPA) with strategic reporting and continuous improvement.
Key Responsibilities
Hands-On Quality Management
Conduct routine quality inspections, process audits, and product/service evaluations
Lead root cause analysis investigations and implement corrective and preventive actions (CAPA)
Review production/process controls to ensure adherence to quality standards
Maintain and update SOPs, work instructions, and quality documentation
Partner directly with operations to resolve quality issues in real time
Compliance & Reporting
Develop, maintain, and enhance compliance reporting systems and dashboards
Track, analyze, and report on quality, non-conformances, and audit findingsPrepare detailed reports for leadership, customers, and regulatory bodies
Ensure timely closure and documentation of audit observations and compliance gaps
Safety Compliance & Tracking
Monitor and report on safety metrics, incidents, near-misses, and corrective actions
Support implementation and maintenance of safety programs aligned with regulatory and internal standards
Partner with Safety and Human Resources teams to ensure compliance with workplace safety requirements
Conduct or support safety audits, risk assessments, and hazard analyses
Audit & Program Management
Plan and execute internal audits; coordinate external audits and certifications
Ensure ongoing compliance with applicable regulatory, customer, and industry requirements
Drive continuous improvement initiatives across quality and safety functions
Act as a key liaison between Quality, Safety, Operations, and Leadership t
Qualifications
Strong problem-solving and root cause analysis skills
Ability to balance hands‑on execution with program‑level oversight
Proficiency in reporting and analytics tools
Knowledge of safety regulations and risk management practices
Excellent communication and cross‑functional collaboration skills
High attention to detail with strong organizational abilities
#J-18808-Ljbffr