IT Program Manager
ISACA, Austin, TX, United States
St. Francis School is an independent school providing high-quality education to children from pre-kindergarten through 8th grade. The school is not affiliated with any church or religious denomination or other supporting organization.
St. Francis School is committed to:
low student-teacher ratios and attention to the needs of every student;
excellence in achievement without exclusivity in admissions;
a student body that is integrated racially, ethnically, economically, and religiously, and in terms of sexual orientation and gender identity;
an atmosphere that is both supportive of religious and humanistic values and welcoming to children of all faiths.
IT Program Manager
St. Francis School seeks an IT Program Manager to maintain and grow the Technology Department by working closely with the Director of Technology to promote, develop, and support the goals for technology use by students, faculty, and staff. Successful candidates will have equally high technical and interpersonal aptitudes to create a positive experience for all those who use technology at St. Francis School.
Opportunities and Priorities
The next IT Program Manager will have the opportunity to:
Work closely with the Director of Technology to continuously maintain and improve systems, services, and practices
Continue upgrading and maintaining technology infrastructure, including but not limited to
Student Chromebook fleet
Teacher devices
Network infrastructure
Security devices
Telephony equipment (VOIP phone system)
Create learning experiences for faculty, staff, and students surrounding AI usage and best practices
Facilitate a transition to fully-utilized Google Education Plus licenses and the new abilities provided
Key Responsibilities
Support and Training
Facilitate kind, caring, timely, and informative Tier-1 tech support for everyone in our school family
Lead, collaborate, and contribute to planning and facilitating training sessions for faculty, staff, students, and parents for all technology-based needs
Reach out to external services and suppliers on behalf of the school and individuals
Maintain productive relationships with 3rd-party suppliers, vendors, and support personnel
Attending division and department meetings as necessary to facilitate the unique needs of teachers at different levels and subjects
Meet regularly with the Director of Technology and the Head of School to evaluate current realities and forecast necessities for the near and far future
Accounts and School Data Handling
Maintain robust data systems for use by the Technology Department
Evaluate and make decisions about services requested for use by teachers for classroom use, including considerations for student data policies (FERPA, COPPA)
Create and maintain accurate accounts for school-wide services and those available to individual teachers and classrooms, where appropriate
Work closely with the Director of Technology, front office, and Leadership teams to support use of the SIS and LMS systems (Google Workspace, Blackbaud)
Safety and Monitoring
Support school leadership in the ongoing process of ensuring a secure campus by supporting new security infrastructure, including badge access points, security cameras, and school safety systems
Assist in the access and storage of security camera footage when necessary
Be appraised of the security focuses and intentions of school leadership and be supportive in achieving the goal of student safety
Assist in the monitoring of online activity, including but not limited to web browsing and communications usage, using available monitoring tools and engaging in conversations and support for students with the Director of Technology, School Counselors, and Leadership team
Budgeting and Evaluation of Services
Work closely with the Director of Technology to create and sustain budgets for the tools used by the Technology Department
Maintain budgets and timelines for hardware and other infrastructure upgrades for several years into the future
Evaluate and make recommendations about new software and/or subscriptions that may help departments within the school or the Technology Department internally
Conduct regular data-collection (surveys, seek faculty input) to evaluate currently-used software in order to provide direction for Technology Department and the Leadership team
Event Support
Provide support and be willing to operate tools for school events, such as projection and audio for chapel or pep rallies
Set-up and take-down for after-school events and activities, such as microphones, sound systems, projectors, TVs, etc.
Requirements and Qualifications
Bachelor’s degree required; advanced degree preferred
IT and/or Networking certifications preferred
Strong proficiency with technical and educational suites (Google Admin Console, Google Workspace, Blackbaud, etc.)
Experience working with middle school students (K–8 and/or independent school experience preferred)
Strong collaboration skills and comfort working on multidisciplinary teams
Commitment to supporting diversity, equity, and inclusion
Excellent communication, organization, and relationship-building skills
Flexibility in an environment where something new can pop up at any time!
Desired Attributes
Commitment to inclusive, equitable participation and a culture of belonging
Excellent communication skills
Able to identify multiple perspectives and communicate the needs of others
Patience and kindness with young students to experienced faculty and staff
Preferred Experience
Customer service, Tier-1 support
Google Admin Console
Blackbaud SIS
Google Apps Script
K-8 Teaching
You could be a shoe-in if
You’re willing to teach an elective course(s) of your choice, centered around technology! (i.e. 3D printing, Robotics, Coding, etc)
Personal Qualities
Warm, steady, student-centered presence
Proactive, organized, and solutions-oriented
Calm and thoughtful in complex or sensitive situations
Systems-minded while attentive to needs of individuals
Excited to contribute to an inclusive school communit
#J-18808-Ljbffr
St. Francis School is committed to:
low student-teacher ratios and attention to the needs of every student;
excellence in achievement without exclusivity in admissions;
a student body that is integrated racially, ethnically, economically, and religiously, and in terms of sexual orientation and gender identity;
an atmosphere that is both supportive of religious and humanistic values and welcoming to children of all faiths.
IT Program Manager
St. Francis School seeks an IT Program Manager to maintain and grow the Technology Department by working closely with the Director of Technology to promote, develop, and support the goals for technology use by students, faculty, and staff. Successful candidates will have equally high technical and interpersonal aptitudes to create a positive experience for all those who use technology at St. Francis School.
Opportunities and Priorities
The next IT Program Manager will have the opportunity to:
Work closely with the Director of Technology to continuously maintain and improve systems, services, and practices
Continue upgrading and maintaining technology infrastructure, including but not limited to
Student Chromebook fleet
Teacher devices
Network infrastructure
Security devices
Telephony equipment (VOIP phone system)
Create learning experiences for faculty, staff, and students surrounding AI usage and best practices
Facilitate a transition to fully-utilized Google Education Plus licenses and the new abilities provided
Key Responsibilities
Support and Training
Facilitate kind, caring, timely, and informative Tier-1 tech support for everyone in our school family
Lead, collaborate, and contribute to planning and facilitating training sessions for faculty, staff, students, and parents for all technology-based needs
Reach out to external services and suppliers on behalf of the school and individuals
Maintain productive relationships with 3rd-party suppliers, vendors, and support personnel
Attending division and department meetings as necessary to facilitate the unique needs of teachers at different levels and subjects
Meet regularly with the Director of Technology and the Head of School to evaluate current realities and forecast necessities for the near and far future
Accounts and School Data Handling
Maintain robust data systems for use by the Technology Department
Evaluate and make decisions about services requested for use by teachers for classroom use, including considerations for student data policies (FERPA, COPPA)
Create and maintain accurate accounts for school-wide services and those available to individual teachers and classrooms, where appropriate
Work closely with the Director of Technology, front office, and Leadership teams to support use of the SIS and LMS systems (Google Workspace, Blackbaud)
Safety and Monitoring
Support school leadership in the ongoing process of ensuring a secure campus by supporting new security infrastructure, including badge access points, security cameras, and school safety systems
Assist in the access and storage of security camera footage when necessary
Be appraised of the security focuses and intentions of school leadership and be supportive in achieving the goal of student safety
Assist in the monitoring of online activity, including but not limited to web browsing and communications usage, using available monitoring tools and engaging in conversations and support for students with the Director of Technology, School Counselors, and Leadership team
Budgeting and Evaluation of Services
Work closely with the Director of Technology to create and sustain budgets for the tools used by the Technology Department
Maintain budgets and timelines for hardware and other infrastructure upgrades for several years into the future
Evaluate and make recommendations about new software and/or subscriptions that may help departments within the school or the Technology Department internally
Conduct regular data-collection (surveys, seek faculty input) to evaluate currently-used software in order to provide direction for Technology Department and the Leadership team
Event Support
Provide support and be willing to operate tools for school events, such as projection and audio for chapel or pep rallies
Set-up and take-down for after-school events and activities, such as microphones, sound systems, projectors, TVs, etc.
Requirements and Qualifications
Bachelor’s degree required; advanced degree preferred
IT and/or Networking certifications preferred
Strong proficiency with technical and educational suites (Google Admin Console, Google Workspace, Blackbaud, etc.)
Experience working with middle school students (K–8 and/or independent school experience preferred)
Strong collaboration skills and comfort working on multidisciplinary teams
Commitment to supporting diversity, equity, and inclusion
Excellent communication, organization, and relationship-building skills
Flexibility in an environment where something new can pop up at any time!
Desired Attributes
Commitment to inclusive, equitable participation and a culture of belonging
Excellent communication skills
Able to identify multiple perspectives and communicate the needs of others
Patience and kindness with young students to experienced faculty and staff
Preferred Experience
Customer service, Tier-1 support
Google Admin Console
Blackbaud SIS
Google Apps Script
K-8 Teaching
You could be a shoe-in if
You’re willing to teach an elective course(s) of your choice, centered around technology! (i.e. 3D printing, Robotics, Coding, etc)
Personal Qualities
Warm, steady, student-centered presence
Proactive, organized, and solutions-oriented
Calm and thoughtful in complex or sensitive situations
Systems-minded while attentive to needs of individuals
Excited to contribute to an inclusive school communit
#J-18808-Ljbffr