Regional Omnichannel Customer Care Specialist

MSC Industrial Supply Co. is seeking a Customer Care Representative to manage both voice and email interactions while supporting and servicing customers. The ideal candidate will be responsible for processing orders, troubleshooting, and making product recommendations. Applicants should possess a high school diploma and have strong customer service and sales skills, along with proficiency in relevant systems such as AS400 and Oceana. This role is pivotal in enhancing customer satisfaction and driving sales performance.
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