Client Access Representatives - Float
Brightlitalent, Columbia, MO, United States
Client Access Representative (Float)
Location: Floating between different locations in Columbia, MO
Job Summary
Are you a highly skilled customer service representative looking to make a positive impact in your community? Do you want to work in a supportive and dynamic environment where you can grow your skills and advance your career? Join our team at Brightli as a Client Access Representative!
Columbia, Missouri, a thriving city nestled in the heart of Mid Missouri, boasting an array of recreational attractions, restaurants, and entertainment options. Immerse yourself in the natural beauty of Finger Lakes State Park, kayaking or relaxing on the beach. Take a stroll through the picturesque University of Missouri campus, admiring its historic buildings and vibrant student culture. Indulge in a culinary adventure downtown, where a variety of restaurants are. There is something for everyone in Columbia, Missouri.
Position Perks and Benefits
Competitive hourly rate
Opportunities for professional growth and advancement
Friendly and supportive work environment
Flexible scheduling
Professional development opportunities
Recognition and reward programs
Paid time off and holidays
Health, dental, and vision insurance
401(k) plan with company match
Key Responsibilities
Provide exceptional customer service to all clients, staff, and leadership team members
Represent Brightli Behavioral Health in a professional, collaborative, and relevant manner
Schedule client appointments and manage client flow
Collect payment and handle billing and insurance matters
Maintain accurate and up-to-date client records and files
Assist with data entry and other administrative tasks as needed
Communicate effectively with clients, staff, and providers
Provide support and assistance to other team members as needed
Adhere to HIPAA regulations and maintain confidentiality of client information
Education and/or Experience Qualifications
High School Diploma or equivalent required
Associate's degree in business, administration, or related field preferred
2+ years of customer service experience, preferably in a healthcare setting
Strong computer skills, including proficiency in Microsoft Office Suite
Excellent communication and interpersonal skills
Ability to multitask and prioritize tasks effectively
Strong attention to detail and organizational skills
Ability to work independently and as part of a team
Familiarity with medical terminology and billing procedures a plus
Brightli is on a Mission
A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.
As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.
We are an Equal Employment Opportunity Employer.
Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.
Location: Floating between different locations in Columbia, MO
Job Summary
Are you a highly skilled customer service representative looking to make a positive impact in your community? Do you want to work in a supportive and dynamic environment where you can grow your skills and advance your career? Join our team at Brightli as a Client Access Representative!
Columbia, Missouri, a thriving city nestled in the heart of Mid Missouri, boasting an array of recreational attractions, restaurants, and entertainment options. Immerse yourself in the natural beauty of Finger Lakes State Park, kayaking or relaxing on the beach. Take a stroll through the picturesque University of Missouri campus, admiring its historic buildings and vibrant student culture. Indulge in a culinary adventure downtown, where a variety of restaurants are. There is something for everyone in Columbia, Missouri.
Position Perks and Benefits
Competitive hourly rate
Opportunities for professional growth and advancement
Friendly and supportive work environment
Flexible scheduling
Professional development opportunities
Recognition and reward programs
Paid time off and holidays
Health, dental, and vision insurance
401(k) plan with company match
Key Responsibilities
Provide exceptional customer service to all clients, staff, and leadership team members
Represent Brightli Behavioral Health in a professional, collaborative, and relevant manner
Schedule client appointments and manage client flow
Collect payment and handle billing and insurance matters
Maintain accurate and up-to-date client records and files
Assist with data entry and other administrative tasks as needed
Communicate effectively with clients, staff, and providers
Provide support and assistance to other team members as needed
Adhere to HIPAA regulations and maintain confidentiality of client information
Education and/or Experience Qualifications
High School Diploma or equivalent required
Associate's degree in business, administration, or related field preferred
2+ years of customer service experience, preferably in a healthcare setting
Strong computer skills, including proficiency in Microsoft Office Suite
Excellent communication and interpersonal skills
Ability to multitask and prioritize tasks effectively
Strong attention to detail and organizational skills
Ability to work independently and as part of a team
Familiarity with medical terminology and billing procedures a plus
Brightli is on a Mission
A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.
As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.
We are an Equal Employment Opportunity Employer.
Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.