Client Access Representatives - Customer Service (Springfield, Republic, & More)
Brightlitalent, Springfield, MO, United States
Client Access Representative - Customer Service
Full-Time / Part-Time / PRN / Float shifts (subject to availability)
We are seeking qualified candidates for Client Access Representative positions in a variety of clinics across Southwest Missouri such as:
Springfield, Republic, Nixa, Marshfield, Bolivar, Branson, and more. (subject to availability) Clinic location examples include:
Psychiatry Clinics
Substance Use Disorder Detox Centers
Rapid Access Unit / Behavioral Crisis Center
Youth Focus Clinic
and others (subject to availability)
Are you a people-person with exceptional communication skills and a passion for providing top-notch customer service? Do you have a knack for multitasking and staying organized? Are you looking for a rewarding career in a fast-paced and dynamic environment? If so, we want YOU to join our team as a Client Access Representative at Burrell Behavioral Health!
As the face of our organization, our Client Access Representatives play a vital role in creating a positive first impression for our clients, staff, and leadership team. In this role, you'll be responsible for a variety of receptionist and clerical duties, including scheduling appointments, collecting payments, and maintaining accurate and up-to-date client records. You'll also have the opportunity to work closely with our providers and support teams to ensure that our clients receive the highest level of care.
Key Responsibilities:
Provide exceptional customer service to all clients, staff, and leadership team members
Represent Burrell Behavioral Health in a professional, collaborative, and respectful manner
Schedule and reschedule client appointments as needed
Complete client intake paperwork accurately and efficiently
Collect client cost shares for appointments
Work with providers to manage cancellation lists and reschedules
Maintain and update provider cancellation lists
Accurately complete daily deposit logs
Scan documents into client charts
Qualifications:
A high school diploma or equivalent
Previous customer service experience (preferred)
Proficiency in Microsoft Office Suite
Strong computer skills
Excellent typing skills
Exceptional organizational skills
What we offer:
As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.
If you're ready to join a dynamic team and make a difference in the lives of others, apply now to become a Client Access Representative at Burrell Behavioral Health!
Full-Time / Part-Time / PRN / Float shifts (subject to availability)
We are seeking qualified candidates for Client Access Representative positions in a variety of clinics across Southwest Missouri such as:
Springfield, Republic, Nixa, Marshfield, Bolivar, Branson, and more. (subject to availability) Clinic location examples include:
Psychiatry Clinics
Substance Use Disorder Detox Centers
Rapid Access Unit / Behavioral Crisis Center
Youth Focus Clinic
and others (subject to availability)
Are you a people-person with exceptional communication skills and a passion for providing top-notch customer service? Do you have a knack for multitasking and staying organized? Are you looking for a rewarding career in a fast-paced and dynamic environment? If so, we want YOU to join our team as a Client Access Representative at Burrell Behavioral Health!
As the face of our organization, our Client Access Representatives play a vital role in creating a positive first impression for our clients, staff, and leadership team. In this role, you'll be responsible for a variety of receptionist and clerical duties, including scheduling appointments, collecting payments, and maintaining accurate and up-to-date client records. You'll also have the opportunity to work closely with our providers and support teams to ensure that our clients receive the highest level of care.
Key Responsibilities:
Provide exceptional customer service to all clients, staff, and leadership team members
Represent Burrell Behavioral Health in a professional, collaborative, and respectful manner
Schedule and reschedule client appointments as needed
Complete client intake paperwork accurately and efficiently
Collect client cost shares for appointments
Work with providers to manage cancellation lists and reschedules
Maintain and update provider cancellation lists
Accurately complete daily deposit logs
Scan documents into client charts
Qualifications:
A high school diploma or equivalent
Previous customer service experience (preferred)
Proficiency in Microsoft Office Suite
Strong computer skills
Excellent typing skills
Exceptional organizational skills
What we offer:
As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.
If you're ready to join a dynamic team and make a difference in the lives of others, apply now to become a Client Access Representative at Burrell Behavioral Health!