Executive Helpdesk Support Analyst
Beacon Hill, Draper, UT, United States
Qualifications
Minimum two years of experience working in the technical support field in an enterprise environment, preferably with phone support experience.
Solid technical knowledge, troubleshooting skills and support experience with the following:
Microsoft Windows platform (Windows 7, 10, 11)
Zoom
Windows desktop and server operating system
Microsoft Active Directory
Microsoft Outlook
Good understanding of Microsoft Office products such as Word, Excel and PowerPoint.
Basic conceptual knowledge of Citrix/VMware/VDI/Virtualization.
Ability to perform Mobile OS (iOS/Android) application troubleshooting.
Team player mentality, collaborative, self-learner and self-motivated.
Good understanding of English and good communication skills are a must.
Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents:
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
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Minimum two years of experience working in the technical support field in an enterprise environment, preferably with phone support experience.
Solid technical knowledge, troubleshooting skills and support experience with the following:
Microsoft Windows platform (Windows 7, 10, 11)
Zoom
Windows desktop and server operating system
Microsoft Active Directory
Microsoft Outlook
Good understanding of Microsoft Office products such as Word, Excel and PowerPoint.
Basic conceptual knowledge of Citrix/VMware/VDI/Virtualization.
Ability to perform Mobile OS (iOS/Android) application troubleshooting.
Team player mentality, collaborative, self-learner and self-motivated.
Good understanding of English and good communication skills are a must.
Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents:
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
#J-18808-Ljbffr