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Medical Assistant

GoHealth Urgent Care, Harrisburg, NC, United States


It’s fun to work in a company where people truly

BELIEVE

in what they are doing! We’re committed to bringing passion and customer focus to the business.

Medical Assistant
Novant Health–GoHealth Urgent Care – Ongoing Talent Pool (No Current Openings)

Shift Availability
Candidates must be willing to work a variety of shifts between

8:00 AM and as late as 12:00 AM , based on the operational needs of the assigned center. Some locations operate extended hours, with shifts ending at

10:00 PM or 12:00 AM .

Evergreen Opportunity
Thank you for your interest in joining Novant Health–GoHealth Urgent Care. While there may not be an immediate opening, we are continuously seeking to connect with qualified Medical Assistants for future opportunities. Applications submitted for this evergreen posting will be reviewed on an ongoing basis, and candidates will be contacted as positions become available.

About Us
Novant Health, one of the nation’s leading healthcare providers, and GoHealth Urgent Care, a consumer‑centric, on‑demand care company, have partnered to operate urgent care centers across North Carolina. At Novant Health–GoHealth Urgent Care, we put patients first by providing:

An effortless and compassionate patient experience

A welcoming, team‑oriented culture of care

Seamless integration with leading health systems and the communities we serve

Why Join Us

Medical, Dental, and Vision insurance

401(k) with employer match

Employee Assistance Program (EAP) and wellness resources, with a strong emphasis on mental health

Generous Paid Time Off (PTO)

Monthly bonus opportunity of up to $600

Career growth and advancement opportunities

Position Summary
The Medical Assistant supports providers in delivering high‑quality urgent care services. This role assists with patient intake, clinical procedures, front desk operations, and overall patient flow to ensure a safe, efficient, and positive experience for every patient.

Essential Functions

Register patients and collect required paperwork, insurance information, and eligibility verification

Process co‑pays and schedule appointments

Coordinate referrals to specialists as directed

Prepare patients for examination by confirming visit details, obtaining medical history, and documenting information in the medical record

Measure and record vital signs, including blood pressure, temperature, pulse, height, and weight

Perform point‑of‑care testing (e.g., flu, strep, urinalysis, EKG, pregnancy testing) and communicate results to providers

Draw and prepare blood specimens for laboratory analysis

Prepare and stock exam rooms; monitor supplies and inventory

Maintain accurate medical records, including scanning and documentation

Answer phones, manage correspondence, and maintain a welcoming reception area

Conduct patient follow‑up courtesy calls

Perform opening and closing duties, including cash handling, end‑of‑day reconciliation, and securing the facility

Perform daily equipment checks, quality control, calibration, troubleshooting, and submit repair requests as needed

Adhere to all clinical, safety, and organizational policies

Perform other duties as assigned

Education

High School Diploma or equivalent – Required

Graduate of a Medical Assisting Program – Preferred

Work Experience

Minimum of 1 year of Medical Assistant experience – Required

Front desk or patient registration experience – Preferred

Licensure & Certifications

Basic Life Support (BLS) – Required at time of hire

Must be obtained through the American Red Cross (ARC) or American Heart Association (AHA)

Medical Assistant Certification Requirements
For candidates with less than

three (3) years

of Medical Assistant experience, one of the following certifications is required:

CCMA – Certified Clinical Medical Assistant (NHA)

CMA – Certified Medical Assistant (AAMA or CHP)

RMA – Registered Medical Assistant (AMT, AAH, or ARMA)

NCMA – National Certified Medical Assistant (NCCT)

NRCMA – Nationally Registered Certified Medical Assistant (NAHP)

Certification Alternatives
Experience‑Based Pathway

3+ years of Medical Assistant experience

1+ year of experience in a Hospital, Emergency Department, or Urgent Care setting

Note:

Candidates hired without an approved MA certification must obtain one within

6 months

of their start date to remain eligible for continued employment in a Medical Assistant role.

Alternative Credentials (Accepted at Time of Hire)

Graduate of an Accredited School of Nursing (LPN or RN)

EMT or Paramedic (NREMT)

Certified Nursing Assistant (CNA)

Additional Requirements

CPOE (Computerized Provider Order Entry) certification – must be obtained within two (2) weeks of start date

Knowledge, Skills & Abilities

Proficiency in core Medical Assistant clinical duties

Strong computer skills with efficient typing ability

Working knowledge of Microsoft Word and Excel

Strong attention to detail and organizational skills

Ability to work independently and collaboratively in a team environment

Excellent written and verbal communication skills

Demonstrated commitment to fairness, respect, and cultural sensitivity in patient care

This job description is not intended to be all‑inclusive. Duties and responsibilities may be modified or added based on business needs.

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