Office Professional 2/Mail Clerk Messenger - PN: 20069145
Ohio BWC (official), Columbus, OH, United States
Overview
BWC’s core hours of operation are Monday-Friday from 8:00am to 5:00pm, however, daily start/end times may vary based on operational need across BWC departments. Most positions perform work on-site at one of BWC’s seven offices across the state. BWC offers flex-time work schedules that allow an employee to start the day as early as 7:00am or as late as 8:30am.
What You’ll Be Doing
Performs clerical tasks in support of policy processing teams, claims and Mailroom department
Prepares employer and claims documents for imaging
Operates State-owned vehicles (e.g., vans, passenger vehicles, and 26\' box truck) in order to pick-up and deliver mail and packages to parties on and off-site
Utilizes material handling equipment (e.g., dollies, flatbed carts)
Retrieves mail from other State buildings and handles paperwork associated with completing deliveries
Processes incoming and outgoing policy and claims mail
Uses computer to verify policy coverage status of employer in order to locate policy files
Receives, inspects and records new material, supplies and equipment for distribution throughout the agency
Places asset tags on received items according to rules, policies and procedures
Requires travel and ability to legally operate a state-owned vehicle
Minimum Qualifications / Requirements
6 mos. trg. or 6 mos. exp. in using personal computer & related business office software; 6 mos. trg. or 6 mos. exp. in office practices & procedures.
Or 6 mos. exp. as Office Professional 1, 12141.
Formal education in arithmetic that includes addition, subtraction, multiplication, division & reading common English vocabulary; valid driver’s license if position requires operation of vehicle to pick up or deliver mail.
Or equivalent of Minimum Class Qualifications For Employment noted above.
Or equivalent of Minimum Class Qualifications for Employment noted above.
Knowledge, Skills & Abilities
Knowledge of: BWC policies & procedures; Division & departmental policies & standard operating procedures; BWC forms; office practices & procedures; public relations; customer service principles; BWC document retention schedules & Naming Policy guidelines.
Skill in: Personal Computer; software (e.g. Outlook E-Mail, Right-Fax, Adobe Acrobat Reader, Access); Office Equipment (e.g. fax machines, telephones).
Ability to: forward materials to customers via US Mail, Express Mail, UPS, fax, & E-Mail; identify customer needs when customer is unsure & follow up accordingly; carry out detailed but basic instructions; deal with problems involving few variables within familiar context; deal with some abstract but mostly concrete variables; maintain accurate records; cooperate with co-workers on group projects.
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BWC’s core hours of operation are Monday-Friday from 8:00am to 5:00pm, however, daily start/end times may vary based on operational need across BWC departments. Most positions perform work on-site at one of BWC’s seven offices across the state. BWC offers flex-time work schedules that allow an employee to start the day as early as 7:00am or as late as 8:30am.
What You’ll Be Doing
Performs clerical tasks in support of policy processing teams, claims and Mailroom department
Prepares employer and claims documents for imaging
Operates State-owned vehicles (e.g., vans, passenger vehicles, and 26\' box truck) in order to pick-up and deliver mail and packages to parties on and off-site
Utilizes material handling equipment (e.g., dollies, flatbed carts)
Retrieves mail from other State buildings and handles paperwork associated with completing deliveries
Processes incoming and outgoing policy and claims mail
Uses computer to verify policy coverage status of employer in order to locate policy files
Receives, inspects and records new material, supplies and equipment for distribution throughout the agency
Places asset tags on received items according to rules, policies and procedures
Requires travel and ability to legally operate a state-owned vehicle
Minimum Qualifications / Requirements
6 mos. trg. or 6 mos. exp. in using personal computer & related business office software; 6 mos. trg. or 6 mos. exp. in office practices & procedures.
Or 6 mos. exp. as Office Professional 1, 12141.
Formal education in arithmetic that includes addition, subtraction, multiplication, division & reading common English vocabulary; valid driver’s license if position requires operation of vehicle to pick up or deliver mail.
Or equivalent of Minimum Class Qualifications For Employment noted above.
Or equivalent of Minimum Class Qualifications for Employment noted above.
Knowledge, Skills & Abilities
Knowledge of: BWC policies & procedures; Division & departmental policies & standard operating procedures; BWC forms; office practices & procedures; public relations; customer service principles; BWC document retention schedules & Naming Policy guidelines.
Skill in: Personal Computer; software (e.g. Outlook E-Mail, Right-Fax, Adobe Acrobat Reader, Access); Office Equipment (e.g. fax machines, telephones).
Ability to: forward materials to customers via US Mail, Express Mail, UPS, fax, & E-Mail; identify customer needs when customer is unsure & follow up accordingly; carry out detailed but basic instructions; deal with problems involving few variables within familiar context; deal with some abstract but mostly concrete variables; maintain accurate records; cooperate with co-workers on group projects.
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