The North Face: Assistant Store Manager - Outlets at Barstow
The North Face, Barstow, CA, United States
Assistant Store Manager
As the Assistant Store Manager, you will lead, develop and motivate a team of brand advocates to deliver a best‑in‑class customer experience that aligns with our brand values. You will partner with the Store Manager to maximize profitability by ensuring customer engagement, merchandising, operations and community connection meet company standards.
Responsibilities
Coach and develop staff to exceed individual and store productivity goals.
Promote excellence in customer service by modeling brand‑specific service standards, monitoring and responding to customer feedback, and ensuring the team engages with each customer to create an authentic brand experience.
Supervise floor coverage and activities, including opening and closing the store on schedule.
Provide training and ongoing development of store staff in customer engagement and all company programs, policies, and procedures.
Foster an environment of development and accountability.
Support the Store Manager in achieving all financial and operational objectives including expense control, loss prevention, store audits and weekly reports.
Assist the Store Manager in the selection and hiring of qualified candidates.
Partner with the Store Manager on visual merchandising directives and maintain standards consistent with company brand strategies, ensuring merchandise on the selling floor is replenished appropriately.
Ensure compliance and adherence to loss prevention, safety policies and company directives.
Model behavior that respects the background, experience and cultural differences of others while upholding the integrity and values of VF Corporation and the brand.
Promote an environment that encourages participation, creativity and learning by sharing best practices and building on the ideas of others.
Required Qualifications
3 or more years of store leadership experience in a fast‑paced, highly engaging retail environment.
Ability to work a flexible schedule, including weekends, evenings and holidays.
Effective written and verbal communication skills.
Proven ability to meet and exceed sales results.
Proven ability to meet business goals by driving results through a store team.
Excellent decision‑making ability in a fast‑paced environment.
Detail‑oriented with excellent organizational skills.
Proficient computer skills including word processing, spreadsheets and relevant software.
Proven ability in delivering a high level of customer service in a retail environment.
Preferred Qualifications
Experience leading and developing a team of 20 or more associates.
Experience in a specialty retail environment, outdoor apparel industry or with outdoor equipment sales.
Associate Degree (AA) or equivalent from a two‑year college or technical school.
Physical Requirements
Operate office equipment and technology (computers, tablets, phones, copier, etc.).
Stand for the entire work shift.
Bend, lift, open and move product up to 50 pounds as needed.
Use ladders for visual merchandising, light adjustments and window banner placement.
Compensation
Hiring Range: $21.36 – $32.04 USD per hour. Eligible for incentive potential, including an annual incentive plan, sales incentive or commission potential, details of which will be provided during the recruiting process.
Benefits
General benefits include medical, dental, vision, retirement and other programs. Full details are available on MyVFBenefits.com.
Equal Employment Opportunity
At VF, we value a diverse, inclusive workforce and provide equal employment opportunity for all applicants and employees. All qualified applicants will be considered without regard to race, color, sex, gender identity, gender expression, religion, age, national origin, citizenship, disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. Accommodations may be provided as required by law.
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As the Assistant Store Manager, you will lead, develop and motivate a team of brand advocates to deliver a best‑in‑class customer experience that aligns with our brand values. You will partner with the Store Manager to maximize profitability by ensuring customer engagement, merchandising, operations and community connection meet company standards.
Responsibilities
Coach and develop staff to exceed individual and store productivity goals.
Promote excellence in customer service by modeling brand‑specific service standards, monitoring and responding to customer feedback, and ensuring the team engages with each customer to create an authentic brand experience.
Supervise floor coverage and activities, including opening and closing the store on schedule.
Provide training and ongoing development of store staff in customer engagement and all company programs, policies, and procedures.
Foster an environment of development and accountability.
Support the Store Manager in achieving all financial and operational objectives including expense control, loss prevention, store audits and weekly reports.
Assist the Store Manager in the selection and hiring of qualified candidates.
Partner with the Store Manager on visual merchandising directives and maintain standards consistent with company brand strategies, ensuring merchandise on the selling floor is replenished appropriately.
Ensure compliance and adherence to loss prevention, safety policies and company directives.
Model behavior that respects the background, experience and cultural differences of others while upholding the integrity and values of VF Corporation and the brand.
Promote an environment that encourages participation, creativity and learning by sharing best practices and building on the ideas of others.
Required Qualifications
3 or more years of store leadership experience in a fast‑paced, highly engaging retail environment.
Ability to work a flexible schedule, including weekends, evenings and holidays.
Effective written and verbal communication skills.
Proven ability to meet and exceed sales results.
Proven ability to meet business goals by driving results through a store team.
Excellent decision‑making ability in a fast‑paced environment.
Detail‑oriented with excellent organizational skills.
Proficient computer skills including word processing, spreadsheets and relevant software.
Proven ability in delivering a high level of customer service in a retail environment.
Preferred Qualifications
Experience leading and developing a team of 20 or more associates.
Experience in a specialty retail environment, outdoor apparel industry or with outdoor equipment sales.
Associate Degree (AA) or equivalent from a two‑year college or technical school.
Physical Requirements
Operate office equipment and technology (computers, tablets, phones, copier, etc.).
Stand for the entire work shift.
Bend, lift, open and move product up to 50 pounds as needed.
Use ladders for visual merchandising, light adjustments and window banner placement.
Compensation
Hiring Range: $21.36 – $32.04 USD per hour. Eligible for incentive potential, including an annual incentive plan, sales incentive or commission potential, details of which will be provided during the recruiting process.
Benefits
General benefits include medical, dental, vision, retirement and other programs. Full details are available on MyVFBenefits.com.
Equal Employment Opportunity
At VF, we value a diverse, inclusive workforce and provide equal employment opportunity for all applicants and employees. All qualified applicants will be considered without regard to race, color, sex, gender identity, gender expression, religion, age, national origin, citizenship, disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. Accommodations may be provided as required by law.
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