The North Face: Store Manager - Outlets at Barstow
The North Face, Barstow, CA, United States
Store Manager
As the Store Manager, you will provide leadership, direction, and development to the store staff and successfully execute company strategies to ensure a consistent peak brand experience. Your primary responsibilities include determining and maintaining optimal staffing levels, recruiting, hiring, educating, and motivating a team of brand advocates, setting an example for customer engagement and sales, maximizing store profitability through expense control, protecting company assets, and ensuring compliance with standards for customer care, merchandising, operations, sustainability, and community participation.
How You Will Make a Difference
Held accountable for achieving store sales goals and promoting productivity through measurement and monitoring of progress and results against key targets.
Promote excellence in customer service by modeling brand‑specific service standards, monitoring and responding to customer feedback, and ensuring the team engages with each customer to create an authentic brand experience.
Responsible for managing store schedules, loss prevention, store audits, expense control, weekly reports and ensuring that company/store policies and procedures are followed.
Supports store marketing events and grows relationships in the community to generate brand awareness, drive traffic by seeking opportunities to engage with customers and support community initiatives.
Provide coaching and training programs to the store team in customer service, engagement, brand identity, product knowledge and operations while also providing real‑time feedback that enables growth and success.
Ensure visual merchandising standards are met by implementing floor‑sets and merchandising directives.
Maintain store inventory through proper shipping and receiving procedures.
Select, hire and develop a high performing team.
Build an active talent community and network.
Responsible for development of staff: actively communicate and maintain succession plans, deliver rewards and recognition, conduct annual performance appraisals, address performance issues and administer discipline when appropriate.
Ensure compliance with company safety and adherence to policies and procedures, standards, practices, and company directives.
Model behavior that respects background, experience and cultural differences while upholding the integrity and values of the VF Corporation and the brand.
Promote an environment that encourages participation, creativity and learning by sharing best practices and building on the ideas of others.
Required Skills and Experience
3+ years of multi‑unit leadership or store management experience.
People and performance management experience.
Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings and holidays.
Demonstrated ability to meet and exceed sales and profit results.
Proven ability to meet business goals by driving results through the store team.
Ability to plan and drive results while balancing shifting priorities.
Excellent verbal and written communication skills.
Ability to build, lead and manage a high performing team.
Excellent decision‑making ability in a fast‑paced environment.
Able to meet performance expectations.
Detail‑oriented and excellent organizational skills.
Proficient computer skills including word processing, spreadsheets and software programs.
Proven ability to deliver a high level of customer service in a retail environment.
Preferred Qualifications
High volume/high complexity retail experience.
Associate Degree (AA) or equivalent from a two‑year college or technical school.
Experience in a specialty retail environment, outdoor apparel industry or outdoor equipment sales.
Physical Requirements
Operate office equipment and technology (e.g., computers, phones, fax, copier).
Standing required for entire work shift.
Bend, lift, open, and move product up to 50 pounds as needed.
Use ladders for visual merchandising, light adjustments and window banner placement.
Travel (less than 10% of time).
Equity, Diversity and Inclusion
All qualified applicants for employment will be considered without regard to race, color, sex, gender identity, religion, age, national or international background, or any other characteristic protected by federal, state or local law. VF will provide reasonable accommodations for qualified individuals under applicable laws.
Hiring Range: $76,080.00 USD – $95,100.00 USD annually.
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As the Store Manager, you will provide leadership, direction, and development to the store staff and successfully execute company strategies to ensure a consistent peak brand experience. Your primary responsibilities include determining and maintaining optimal staffing levels, recruiting, hiring, educating, and motivating a team of brand advocates, setting an example for customer engagement and sales, maximizing store profitability through expense control, protecting company assets, and ensuring compliance with standards for customer care, merchandising, operations, sustainability, and community participation.
How You Will Make a Difference
Held accountable for achieving store sales goals and promoting productivity through measurement and monitoring of progress and results against key targets.
Promote excellence in customer service by modeling brand‑specific service standards, monitoring and responding to customer feedback, and ensuring the team engages with each customer to create an authentic brand experience.
Responsible for managing store schedules, loss prevention, store audits, expense control, weekly reports and ensuring that company/store policies and procedures are followed.
Supports store marketing events and grows relationships in the community to generate brand awareness, drive traffic by seeking opportunities to engage with customers and support community initiatives.
Provide coaching and training programs to the store team in customer service, engagement, brand identity, product knowledge and operations while also providing real‑time feedback that enables growth and success.
Ensure visual merchandising standards are met by implementing floor‑sets and merchandising directives.
Maintain store inventory through proper shipping and receiving procedures.
Select, hire and develop a high performing team.
Build an active talent community and network.
Responsible for development of staff: actively communicate and maintain succession plans, deliver rewards and recognition, conduct annual performance appraisals, address performance issues and administer discipline when appropriate.
Ensure compliance with company safety and adherence to policies and procedures, standards, practices, and company directives.
Model behavior that respects background, experience and cultural differences while upholding the integrity and values of the VF Corporation and the brand.
Promote an environment that encourages participation, creativity and learning by sharing best practices and building on the ideas of others.
Required Skills and Experience
3+ years of multi‑unit leadership or store management experience.
People and performance management experience.
Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings and holidays.
Demonstrated ability to meet and exceed sales and profit results.
Proven ability to meet business goals by driving results through the store team.
Ability to plan and drive results while balancing shifting priorities.
Excellent verbal and written communication skills.
Ability to build, lead and manage a high performing team.
Excellent decision‑making ability in a fast‑paced environment.
Able to meet performance expectations.
Detail‑oriented and excellent organizational skills.
Proficient computer skills including word processing, spreadsheets and software programs.
Proven ability to deliver a high level of customer service in a retail environment.
Preferred Qualifications
High volume/high complexity retail experience.
Associate Degree (AA) or equivalent from a two‑year college or technical school.
Experience in a specialty retail environment, outdoor apparel industry or outdoor equipment sales.
Physical Requirements
Operate office equipment and technology (e.g., computers, phones, fax, copier).
Standing required for entire work shift.
Bend, lift, open, and move product up to 50 pounds as needed.
Use ladders for visual merchandising, light adjustments and window banner placement.
Travel (less than 10% of time).
Equity, Diversity and Inclusion
All qualified applicants for employment will be considered without regard to race, color, sex, gender identity, religion, age, national or international background, or any other characteristic protected by federal, state or local law. VF will provide reasonable accommodations for qualified individuals under applicable laws.
Hiring Range: $76,080.00 USD – $95,100.00 USD annually.
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