Scheduling Coordinator - Physician Practice
Lehigh Valley Health Network, East Stroudsburg, PA, United States
Overview
Lehigh Valley Health Network (LVHN) is a nationally recognized health system with nearly 23,000 colleagues. LVHN is committed to teamwork, compassion, and technology, and has been ranked among the “Best Hospitals” by U.S. News & World Report for 23 consecutive years.
Summary
Works closely with patient navigators, clinicians, hospital staff, referring physicians, and insurance carriers while providing administrative and scheduling support throughout the practices.
Job Duties
Obtains all necessary information required to maintain provider schedules.
Maintains overall coordination of provider availability to cover services, including office hours, inpatient and outpatient, scheduled meetings, conferences, and vacation or time off.
Monitors and updates the schedule throughout the day and distributes changes to all affected parties.
Anticipates patients’ expectations and educational needs; answers basic inquiries or directs them to the appropriate area or person.
Monitors use of scheduled time and checks for conflicts.
Updates patient charts and EHR information with pertinent patient and insurance information.
Attends and participates in scheduled contract, committee, and all‑staff meetings.
Minimum Qualifications
High School Diploma or GED.
2 years of experience in a healthcare setting.
Demonstrated initiative.
Ability to handle multiple tasks efficiently and timely.
Computer skills and word‑processing proficiency.
Knowledge and working use of medical terminology.
Preferred Qualifications
Associate’s Degree.
4 years of experience in a healthcare setting.
Knowledge of physician practice scheduling software.
Physical Demands
Lift and carry 25 lbs. Frequent sitting/standing, frequent keyboard use. Patient care providers may be required to perform activities specific to their role, including kneeling, bending, squatting, and performing CPR.
Job Description Disclaimer
This position description provides the major duties, responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position; management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.
Equal Opportunity Employer
Lehigh Valley Health Network is an equal opportunity employer. In accordance with and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy, including recruitment, selection, hiring, transfers, promotions, terminations and benefits.
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Lehigh Valley Health Network (LVHN) is a nationally recognized health system with nearly 23,000 colleagues. LVHN is committed to teamwork, compassion, and technology, and has been ranked among the “Best Hospitals” by U.S. News & World Report for 23 consecutive years.
Summary
Works closely with patient navigators, clinicians, hospital staff, referring physicians, and insurance carriers while providing administrative and scheduling support throughout the practices.
Job Duties
Obtains all necessary information required to maintain provider schedules.
Maintains overall coordination of provider availability to cover services, including office hours, inpatient and outpatient, scheduled meetings, conferences, and vacation or time off.
Monitors and updates the schedule throughout the day and distributes changes to all affected parties.
Anticipates patients’ expectations and educational needs; answers basic inquiries or directs them to the appropriate area or person.
Monitors use of scheduled time and checks for conflicts.
Updates patient charts and EHR information with pertinent patient and insurance information.
Attends and participates in scheduled contract, committee, and all‑staff meetings.
Minimum Qualifications
High School Diploma or GED.
2 years of experience in a healthcare setting.
Demonstrated initiative.
Ability to handle multiple tasks efficiently and timely.
Computer skills and word‑processing proficiency.
Knowledge and working use of medical terminology.
Preferred Qualifications
Associate’s Degree.
4 years of experience in a healthcare setting.
Knowledge of physician practice scheduling software.
Physical Demands
Lift and carry 25 lbs. Frequent sitting/standing, frequent keyboard use. Patient care providers may be required to perform activities specific to their role, including kneeling, bending, squatting, and performing CPR.
Job Description Disclaimer
This position description provides the major duties, responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position; management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.
Equal Opportunity Employer
Lehigh Valley Health Network is an equal opportunity employer. In accordance with and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy, including recruitment, selection, hiring, transfers, promotions, terminations and benefits.
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