Territory Manager
Kloeckner Metals - Americas, Milwaukee, WI, United States
The Territory Manager serves customers by developing and maintaining sales within a general geographical area, meeting customer needs, and growing Kloeckner business as aligned with company strategy. This position reports directly to the Commercial Director in a region. This position will cover the Wisconsin territory and requires willingness to travel 100%. Preference will be given to candidates who currently reside in, or are willing to relocate to, Central Wisconsin.
Job Responsibilities
Services existing accounts, obtain orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential new business
Resolves customer complaints by investigating problems; developing solutions; making recommendations to management
Works closely with inside sales and production teams to ensure customer needs are met and problems are adequately resolved in a timely and complete fashion
Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses
Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications; establishing personal networks; participating in professional societies
Provide historical records by maintaining records on territory and customer sales
Other related duties as assigned
Qualifications
1+ year in the metals industry with some level of product knowledge
Results driven individual with high performance standards of themselves and others
Strong external and internal customer focus
Previous work experience in sales, management, account management, or relevant experience
Experience using a CRM to maximize productivity and sales effectiveness
Strong verbal and written communication skills
Excellent listening, negotiation, and presentation skills
Strong interpretation and analytical skills
Ability to manage multiple customer accounts
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Job Responsibilities
Services existing accounts, obtain orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential new business
Resolves customer complaints by investigating problems; developing solutions; making recommendations to management
Works closely with inside sales and production teams to ensure customer needs are met and problems are adequately resolved in a timely and complete fashion
Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses
Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications; establishing personal networks; participating in professional societies
Provide historical records by maintaining records on territory and customer sales
Other related duties as assigned
Qualifications
1+ year in the metals industry with some level of product knowledge
Results driven individual with high performance standards of themselves and others
Strong external and internal customer focus
Previous work experience in sales, management, account management, or relevant experience
Experience using a CRM to maximize productivity and sales effectiveness
Strong verbal and written communication skills
Excellent listening, negotiation, and presentation skills
Strong interpretation and analytical skills
Ability to manage multiple customer accounts
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