SCA Telecommunications Mechanic II
UICGS / Bowhead Family of Companies, Altus, OK, United States
Telecommunications Mechanic II (ALTSO&M-2025-23734)
Bowhead seeks a Telecommunications Mechanic II at our Altus AFB location. The Telecommunications Mechanic II installs, tests, troubleshoots, programs, maintains, and repairs digital switching equipment, telephone sets, attendant consoles, power and ringing relay racks, miscellaneous telephone, radio, fire alarms, intrusion alarms, and computer data circuits and related apparatus required in the central switching office, while also maintaining the VOIP networked phone system. They analyze system failures and other unusual system occurrences to isolate the source of the problem and determine whether the failure is caused by software, hardware, or other factors. Employees in this position maintain manual and/or computerized central office records, including detail records, traffic analysis records, cable records, line records, subscriber service records, and spare parts inventories. Runs cables, key cables, or house wire to all telephone sets, terminal connectors, lugs, pins, or screws associated with key telephone equipment and/or terminating equipment for non‑voice circuits. Must have a global knowledge of how Base Telecommunications Services (BTS) operate under government contracts and understand working within the Federal Acquisition Regulations. IT fundamentals and experience with Ethernet and Fiber Optic technologies is required. Must obtain Security+ Certification within six months of employment along with obtaining proper government clearance.
Responsibilities
Operate and maintain BTS equipment and systems in a serviceable condition and restore them to serviceable condition, including equipment purchase, inspection, periodic testing, adjustment, and repair.
Maintain BTS work center records, including BTS Maintenance/Repair Log, PMI inspection records, cable installation/repair test results, and other required records applicable to the task order.
Perform preventive maintenance inspections, including switch power tests and spare conduct/fiber strand tests.
Install, remove, maintain, modify, troubleshoot, and repair voice and/or non‑voice communications systems including intercom and public address systems, alarm systems, teletype equipment, electronic and electromechanical telephone key systems/PBAXs, terminal and communications equipment, and line drivers.
Provide customer service solutions and interact with coworkers and clients in a courteous and professional manner.
Work productively, multitask, and manage priorities effectively.
Perform duties and operation of tools of the trade safely and in strict compliance with OSHA rules.
Answer the telephone repair help‑desk and interface with customers.
Administrate the Cisco Call Manager server, Cisco Unity voicemail platform, and Cisco ISE access control list.
Work independently with little supervisory direction and as a team player using good judgment and problem‑solving skills.
Be punctual and flexible regarding scheduled and non‑scheduled service requirements.
Hold a high school diploma or equivalent.
Have a minimum of one year of experience performing equipment troubleshooting, repair, and preventive maintenance for structured cabling systems.
Experience splicing aerial cable from bucket lift, aerial lift, and/or other hoist mechanism is a plus.
Preference given to candidates with one or more years of experience installing, splicing, and servicing Cat 5, Cat 5e, Cat 6, and fiber optics.
Be fluent in English and able to read, write, and follow instructions, including diagrams, flow charts, and pictures.
Physical Demands
Must be able to lift up to 50 pounds.
Must be able to stand and walk for prolonged periods.
Must be able to twist, bend, and squat periodically.
Security Clearance Requirements
Must currently hold a security clearance at the Public Trust level. US Citizenship is required for Public Trust clearance at this location.
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Bowhead seeks a Telecommunications Mechanic II at our Altus AFB location. The Telecommunications Mechanic II installs, tests, troubleshoots, programs, maintains, and repairs digital switching equipment, telephone sets, attendant consoles, power and ringing relay racks, miscellaneous telephone, radio, fire alarms, intrusion alarms, and computer data circuits and related apparatus required in the central switching office, while also maintaining the VOIP networked phone system. They analyze system failures and other unusual system occurrences to isolate the source of the problem and determine whether the failure is caused by software, hardware, or other factors. Employees in this position maintain manual and/or computerized central office records, including detail records, traffic analysis records, cable records, line records, subscriber service records, and spare parts inventories. Runs cables, key cables, or house wire to all telephone sets, terminal connectors, lugs, pins, or screws associated with key telephone equipment and/or terminating equipment for non‑voice circuits. Must have a global knowledge of how Base Telecommunications Services (BTS) operate under government contracts and understand working within the Federal Acquisition Regulations. IT fundamentals and experience with Ethernet and Fiber Optic technologies is required. Must obtain Security+ Certification within six months of employment along with obtaining proper government clearance.
Responsibilities
Operate and maintain BTS equipment and systems in a serviceable condition and restore them to serviceable condition, including equipment purchase, inspection, periodic testing, adjustment, and repair.
Maintain BTS work center records, including BTS Maintenance/Repair Log, PMI inspection records, cable installation/repair test results, and other required records applicable to the task order.
Perform preventive maintenance inspections, including switch power tests and spare conduct/fiber strand tests.
Install, remove, maintain, modify, troubleshoot, and repair voice and/or non‑voice communications systems including intercom and public address systems, alarm systems, teletype equipment, electronic and electromechanical telephone key systems/PBAXs, terminal and communications equipment, and line drivers.
Provide customer service solutions and interact with coworkers and clients in a courteous and professional manner.
Work productively, multitask, and manage priorities effectively.
Perform duties and operation of tools of the trade safely and in strict compliance with OSHA rules.
Answer the telephone repair help‑desk and interface with customers.
Administrate the Cisco Call Manager server, Cisco Unity voicemail platform, and Cisco ISE access control list.
Work independently with little supervisory direction and as a team player using good judgment and problem‑solving skills.
Be punctual and flexible regarding scheduled and non‑scheduled service requirements.
Hold a high school diploma or equivalent.
Have a minimum of one year of experience performing equipment troubleshooting, repair, and preventive maintenance for structured cabling systems.
Experience splicing aerial cable from bucket lift, aerial lift, and/or other hoist mechanism is a plus.
Preference given to candidates with one or more years of experience installing, splicing, and servicing Cat 5, Cat 5e, Cat 6, and fiber optics.
Be fluent in English and able to read, write, and follow instructions, including diagrams, flow charts, and pictures.
Physical Demands
Must be able to lift up to 50 pounds.
Must be able to stand and walk for prolonged periods.
Must be able to twist, bend, and squat periodically.
Security Clearance Requirements
Must currently hold a security clearance at the Public Trust level. US Citizenship is required for Public Trust clearance at this location.
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