Training Support Specialist
Munro Footwear Group, Helena, MT, United States
Training Support Specialist (26141126)
Division Overview:
The mission of the
Montana Department of Justice Law Enforcement Academy
is to provide statutorily required basic training programs and ongoing educational opportunities across all public safety disciplines. Academy staff are ultimately responsible for serving law enforcement agencies and the communities they represent by providing a positive atmosphere where relevant and realistic training for new and veteran public safety professionals can occur.
Job Overview
The Training Support Specialist provides essential support for the Montana Law Enforcement Academy’s training programs, both online and in-person. This position is responsible for monitoring online learning activities, assisting students and instructors with training questions, maintaining training materials, and supporting classroom and scenario operations. The role also assists the Training Officer Supervisor with special projects and completes additional tasks as assigned.
Key Responsibilities
Facilitate online learning by monitoring student progress and activity.
Respond to student questions related to online learning platforms, modules, and requirements.
Update and maintain online learning modules to ensure accuracy and usability.
Set up multiple classrooms for instructor and student use, ensuring rooms are properly equipped and organized.
Assist with room checks to maintain classroom readiness and standards.
Assist with training scenarios, setting up scenario environments, and supporting instructors during active scenario-based training.
Upload and maintain training-related information within the Academy’s internal systems, ensuring data accuracy, completeness, and compliance with established procedures.
Support the Training Officer Supervisor with special projects, research, data organization, and other assigned tasks.
Perform other duties as assigned to support overall training operations.
Qualifications
Strong communication and customer service skills.
Willingness to learn new systems and processes.
Ability to work independently and manage multiple tasks.
Familiarity with online learning platforms and basic troubleshooting.
Organizational skills and attention to detail.
Ability to set up physical classroom spaces, including basic equipment handling.
Minimum Qualifications
High school diploma. Other combinations of education or experience may be substituted.
Preferred Qualifications
1-2 years of Administrative Work.
Benefits
Generous paid vacation, sick and holidays. This Organization Participates in E-Verify.
EEO Statement
State government does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, pregnancy, childbirth or medical conditions related to pregnancy or childbirth, age, physical or mental disability, genetic information, marital status, creed, political beliefs or affiliation, veteran status, military service, retaliation, or any other factor not related to merit and qualifications of an employee or applicant.
Salary
$23.00 - $25.00 Hourly
Other Details
Telework Eligibility: Not Telework Eligible. Benefits Package Eligibility: Health Insurance, Paid Leave & Holidays, Retirement Plan. Number of Openings: 1. Employee Status: Regular. Schedule: Full-Time. Job Type: Standard. Shift: Day Job. Travel: Yes, 5% of the Time. Primary Location: Helena. Agency: Department of Justice. Union: None. Posting Date: Apr 22, 2026. Closing Date: May 7, 2026.
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Division Overview:
The mission of the
Montana Department of Justice Law Enforcement Academy
is to provide statutorily required basic training programs and ongoing educational opportunities across all public safety disciplines. Academy staff are ultimately responsible for serving law enforcement agencies and the communities they represent by providing a positive atmosphere where relevant and realistic training for new and veteran public safety professionals can occur.
Job Overview
The Training Support Specialist provides essential support for the Montana Law Enforcement Academy’s training programs, both online and in-person. This position is responsible for monitoring online learning activities, assisting students and instructors with training questions, maintaining training materials, and supporting classroom and scenario operations. The role also assists the Training Officer Supervisor with special projects and completes additional tasks as assigned.
Key Responsibilities
Facilitate online learning by monitoring student progress and activity.
Respond to student questions related to online learning platforms, modules, and requirements.
Update and maintain online learning modules to ensure accuracy and usability.
Set up multiple classrooms for instructor and student use, ensuring rooms are properly equipped and organized.
Assist with room checks to maintain classroom readiness and standards.
Assist with training scenarios, setting up scenario environments, and supporting instructors during active scenario-based training.
Upload and maintain training-related information within the Academy’s internal systems, ensuring data accuracy, completeness, and compliance with established procedures.
Support the Training Officer Supervisor with special projects, research, data organization, and other assigned tasks.
Perform other duties as assigned to support overall training operations.
Qualifications
Strong communication and customer service skills.
Willingness to learn new systems and processes.
Ability to work independently and manage multiple tasks.
Familiarity with online learning platforms and basic troubleshooting.
Organizational skills and attention to detail.
Ability to set up physical classroom spaces, including basic equipment handling.
Minimum Qualifications
High school diploma. Other combinations of education or experience may be substituted.
Preferred Qualifications
1-2 years of Administrative Work.
Benefits
Generous paid vacation, sick and holidays. This Organization Participates in E-Verify.
EEO Statement
State government does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, pregnancy, childbirth or medical conditions related to pregnancy or childbirth, age, physical or mental disability, genetic information, marital status, creed, political beliefs or affiliation, veteran status, military service, retaliation, or any other factor not related to merit and qualifications of an employee or applicant.
Salary
$23.00 - $25.00 Hourly
Other Details
Telework Eligibility: Not Telework Eligible. Benefits Package Eligibility: Health Insurance, Paid Leave & Holidays, Retirement Plan. Number of Openings: 1. Employee Status: Regular. Schedule: Full-Time. Job Type: Standard. Shift: Day Job. Travel: Yes, 5% of the Time. Primary Location: Helena. Agency: Department of Justice. Union: None. Posting Date: Apr 22, 2026. Closing Date: May 7, 2026.
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