Police Communications Operator
Morgan State University, Baltimore, MD, United States
Job Summary
To monitor several two‑way radio channels simultaneously, as well as fire and burglar alarms. Also maintain a log of all communications transmitted and received; and relay messages by radio to enforcement personnel.
Job Duties
Transmits and receives voice messages over radio‑telephone equipment;
Relay messages verbally by telephone, or in writing as directed;
Monitors several radio channels continuously, simultaneously.
Monitors fire alarms and burglar alarms; maintains a log of all incoming messages and any unusual emergency signals detected or actions taken;
Functions as a control operator when radio communications involve two or more other stations, fixed or mobile;
Keeps the communications center in a neat and orderly condition at all times;
Serves as receptionist or information clerk, answering inquiries from the public;
Issues and controls police and security equipment, routes incoming departmental mail;
Assists in the routine clerical work of other sections to the extent of the duties of his/her primary function;
Inputs and receives messages/bulletins over the National Crime Information Center (NCIC) computer terminal; performs other necessary duties as required.
Requested Minimum Qualifications
Education: A High School Diploma or GED is required.
Experience: Two years of clerical or other related experience.
Requirements
Candidates must have the ability to type accurately; learn emergency communications work; learn applicable procedures and regulations; communicate effectively both orally and in writing; react calmly, quickly, and decisively in emergency situations; and obtain, summarize, and relay information orally and in writing.
Other
Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year‑for‑year basis, with 30 college credits being equivalent to one year of experience.
Knowledge, Skills & Abilities
two‑way radios, multiple phone lines, emergency procedures and protocol, computers, fax
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To monitor several two‑way radio channels simultaneously, as well as fire and burglar alarms. Also maintain a log of all communications transmitted and received; and relay messages by radio to enforcement personnel.
Job Duties
Transmits and receives voice messages over radio‑telephone equipment;
Relay messages verbally by telephone, or in writing as directed;
Monitors several radio channels continuously, simultaneously.
Monitors fire alarms and burglar alarms; maintains a log of all incoming messages and any unusual emergency signals detected or actions taken;
Functions as a control operator when radio communications involve two or more other stations, fixed or mobile;
Keeps the communications center in a neat and orderly condition at all times;
Serves as receptionist or information clerk, answering inquiries from the public;
Issues and controls police and security equipment, routes incoming departmental mail;
Assists in the routine clerical work of other sections to the extent of the duties of his/her primary function;
Inputs and receives messages/bulletins over the National Crime Information Center (NCIC) computer terminal; performs other necessary duties as required.
Requested Minimum Qualifications
Education: A High School Diploma or GED is required.
Experience: Two years of clerical or other related experience.
Requirements
Candidates must have the ability to type accurately; learn emergency communications work; learn applicable procedures and regulations; communicate effectively both orally and in writing; react calmly, quickly, and decisively in emergency situations; and obtain, summarize, and relay information orally and in writing.
Other
Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year‑for‑year basis, with 30 college credits being equivalent to one year of experience.
Knowledge, Skills & Abilities
two‑way radios, multiple phone lines, emergency procedures and protocol, computers, fax
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