Production Manager
HH Global, Trenton, NJ, United States
Join the global leader in responsible marketing activation services
At HH Global, we help the world's most recognized brands turn their growth ideas into measurable impact through responsible marketing activation. We are a global marketing activation partner that connects brands to their customers and delivers sustainable marketing activation at scale. With over 4,000 colleagues across more than 55 countries, you'll join a diverse, high-performing community, empowered to deliver sustainable, innovative solutions for our clients.
Purpose of the Job
We are currently seeking a dynamic print Production Manager responsible for managing pharmaceutical client relationships and print project execution. Responsibilities include expertise in client relationship management and coordinating creative receipt and print production through constant liaison with internal HH Global teams, agency partners, and suppliers. The primary focus will be to deliver exceptional customer service to the client – ensuring adherence by all involved to specified deadlines and budgets, negotiating costing within defined limits and time frames for each job to ensure that internal procedures are followed at all times. The ideal candidate will have agency/ pharmaceutical print production experience and the ability to work with complex projects and diverse teams.
Key Responsibilities
Meet with the client on new and existing projects, present subject matter expertise as necessary, and manage all production tasks from ideation consult through delivery.
Work in line with all client contractual, commercial and agreed operational processes. Apply your knowledge of creative and print techniques to develop solutions for the client
Develop a strong working understanding of the client business model and needs
Provide new offerings to meet the client needs
Build trust and rapport with the client, fellow team members, agency partners, and suppliers
Lead project plans and apply strong project management expertise
Stay apprised of trends in the marketing/advertising space and advise as applicable to the client
Ensure strong quality standards are upheld and HH Global image is positively reflected in all work
Review project briefs from the client to ensure all details are correct and all information is complete in order to meet the client’s expectations and enable production to meet the project requirements.
Operate within budgets and apply strong cost savings
Knowledge, Skills & Experience
Ability to build, maintain, and nurture relationships with clients
Experience working onsite at a client preferred
3+ years of combined experience in print production and agency/design studio background
Ability to communicate confidently with clients about strategy, project management, work with agency partners, and coordinate all print production projects
Excellent written and verbal communication skills to convey ideas and campaigns to both the client and internal teams
Ability to identify, interpret, and prioritize business requests
Ability to multi-task, prioritize, and manage time effectively
Proficient with Microsoft applications, specifically Excel.
Company Benefits
Short-term and long-term disability coverage.
401k with discretionary company match.
16 days of PTO with 9 company holidays + 3 floating holidays.
The US base salary range for this position is $70,000 to $85 ,000 annually. Actual compensation packages are based on a variety of factors that are unique to each candidate, including skill set, experience, education, certifications and work location. This range may be different in other locations due to differences in the cost of labor. The total compensation package for this position may also include annual performance bonus targets, benefits and/or other applicable incentives in addition to base salary.
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At HH Global, we help the world's most recognized brands turn their growth ideas into measurable impact through responsible marketing activation. We are a global marketing activation partner that connects brands to their customers and delivers sustainable marketing activation at scale. With over 4,000 colleagues across more than 55 countries, you'll join a diverse, high-performing community, empowered to deliver sustainable, innovative solutions for our clients.
Purpose of the Job
We are currently seeking a dynamic print Production Manager responsible for managing pharmaceutical client relationships and print project execution. Responsibilities include expertise in client relationship management and coordinating creative receipt and print production through constant liaison with internal HH Global teams, agency partners, and suppliers. The primary focus will be to deliver exceptional customer service to the client – ensuring adherence by all involved to specified deadlines and budgets, negotiating costing within defined limits and time frames for each job to ensure that internal procedures are followed at all times. The ideal candidate will have agency/ pharmaceutical print production experience and the ability to work with complex projects and diverse teams.
Key Responsibilities
Meet with the client on new and existing projects, present subject matter expertise as necessary, and manage all production tasks from ideation consult through delivery.
Work in line with all client contractual, commercial and agreed operational processes. Apply your knowledge of creative and print techniques to develop solutions for the client
Develop a strong working understanding of the client business model and needs
Provide new offerings to meet the client needs
Build trust and rapport with the client, fellow team members, agency partners, and suppliers
Lead project plans and apply strong project management expertise
Stay apprised of trends in the marketing/advertising space and advise as applicable to the client
Ensure strong quality standards are upheld and HH Global image is positively reflected in all work
Review project briefs from the client to ensure all details are correct and all information is complete in order to meet the client’s expectations and enable production to meet the project requirements.
Operate within budgets and apply strong cost savings
Knowledge, Skills & Experience
Ability to build, maintain, and nurture relationships with clients
Experience working onsite at a client preferred
3+ years of combined experience in print production and agency/design studio background
Ability to communicate confidently with clients about strategy, project management, work with agency partners, and coordinate all print production projects
Excellent written and verbal communication skills to convey ideas and campaigns to both the client and internal teams
Ability to identify, interpret, and prioritize business requests
Ability to multi-task, prioritize, and manage time effectively
Proficient with Microsoft applications, specifically Excel.
Company Benefits
Short-term and long-term disability coverage.
401k with discretionary company match.
16 days of PTO with 9 company holidays + 3 floating holidays.
The US base salary range for this position is $70,000 to $85 ,000 annually. Actual compensation packages are based on a variety of factors that are unique to each candidate, including skill set, experience, education, certifications and work location. This range may be different in other locations due to differences in the cost of labor. The total compensation package for this position may also include annual performance bonus targets, benefits and/or other applicable incentives in addition to base salary.
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