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Community Relations/Public Outreach Specialist CM

GAI Consultants, Inc., Albany, NY, United States


Creighton Manning is seeking a part-time Community Relations/Public Outreach Specialist with experience in community engagement, public outreach, customer service, and/or related work.

About This Position
This Community Relations/Public Outreach Specialist serves as one of the public-facing members of a larger team supporting planning and environmental review for large, publicly-funded transportation infrastructure projects in New York’s Capital Region. The specialist works in an outreach office with other project staff, representing the project at various community meetings (e.g., open houses, community presentations) and public events (e.g., farmer’s markets, street fairs, and seasonal festivals) throughout the Capital Region.

Essential Job Functions
At the outreach office, the Community Relations/Outreach Specialist:

Provides interested individuals information on the project

Shows visitors where and how to leave comments or ask additional questions

Helps maintain the project mailing list

Helps organize staffing plans to ensure coverage at scheduled events

At events outside of the outreach office, the Community Relations/Outreach Specialist:

Transports project materials and equipment to and from project events

Sets up and/or breaks down booths and tables with project materials and equipment

Engages the public by answering questions, distributing materials, encouraging people to sign up for project email lists, etc.

Job Requirements

Education: GED/HS Diploma

Proficient in MS Office (Outlook, Word, Excel)

Strong interpersonal communication skills, able to speak comfortably to individuals from diverse communities with different backgrounds

Can effectively speak to and build positive relations with community groups and local organizations, in formal and informal settings

Takes ownership for results, and exhibits professionalism, responsiveness, and reliability with minimal supervision

Demonstrates tact and a neutral stance when speaking about the project, and in inviting and responding to feedback

Exercises discretion and diplomacy, maintaining confidential information

Can lift objects up to 25 lbs

Can sit, stand, and walk for extended periods of time

Has access to a reliable vehicle and holds a valid New York State driver’s license in good standing

Available for weekday evenings (~6‑9 pm) and weekend days (half or full days) as needed

Knowledge of civic organizations and community groups in New York’s Capital Region (plus)

Fluency in Spanish (plus)

Work Schedule

16‑24 hours per week, with some weeks including multiple events

2‑3 days in the outreach office, and up to 1‑2 evenings or weekend events per week (weekend events primarily in Spring, Summer, and Fall)

Hourly Pay Rate Range And Benefits

Hourly rate $26.00–$30.00

Eligible for NYS Paid Sick Leave

Transportation reimbursement for gas, mileage, tolls, parking, or transit fare when traveling to events

Extras
At Creighton Manning, continuous learning and mentoring are part of our DNA, with opportunities to advance your career toward higher, broader responsibilities or into leadership positions.

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