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Client Success Caregiver

Klipsch Senior Care, Terre Haute, IN, United States


Position Summary
The Client Success Care Professional is a specialized caregiving role designed to ensure strong starts of care, positive client relationships, and consistent, high-quality care delivery. This position focuses on supporting new clients during the beginning of services, strengthening care plans through hands‑on engagement, and working alongside caregivers who need additional support, coaching, or training in challenging care situations. When not engaged in start‑of‑care or caregiver support activities, the Client Success Caregiver provides coverage for fill‑in shifts and call‑offs to maintain continuity of care.

Primary Responsibilities
Start of Care & Client Relationship Building

Serve as one of the first caregivers for new clients to establish trust and comfort.

Build strong relationships with clients and families.

Support the development and refinement of individualized care plans through observation and communication.

Caregiver Support & Hands‑On Coaching

Work alongside caregivers supporting challenging clients.

Provide real‑time guidance, reinforce training, and model best practices in care delivery and professionalism.

Direct Care & Fill‑In Coverage

Provide direct care and support fill‑in shifts and call‑offs when not actively engaged in start‑of‑care or caregiver mentoring responsibilities.

Companionship & Personal Care

Providing companionship and conversation

Assisting with bathing, grooming, toileting, and incontinence issues

Providing stabilization and assistance with walking

Household Support

Preparing meals and cleaning up meal‑related items

Performing light housekeeping tasks (dusting, vacuuming, changing linens, etc.)

Washing and ironing laundry

Health & Logistics

Providing medication and appointment reminders

Running errands and accompanying clients to appointments

Providing specialized care, including Advanced Alzheimer's/Dementia and Hospice support care

Reporting

Documenting daily activities and reporting any significant changes in a client’s needs

Maintaining regular communication with your supervisor and the office staff

Benefits & Support

Paid Training & Certification: No experience needed! We provide comprehensive paid new‑hire training and paid continuing education.

Competitive Pay & Perks: We offer competitive pay, options for early pay, referral bonuses, and regular rewards and recognition.

Flexible Scheduling: We work with you to create a schedule that fits your lifestyle.

Career Growth: Benefit from opportunities for career advancement

Qualifications and Requirements
We are looking for individuals with a caring and empathetic nature who are committed to making a difference.

Personal

Ability to treat and care for clients and their property with dignity and respect.

Legal

Possess a valid driver’s license

Possess valid auto insurance

Must pass a criminal background check and drug screening

Physical

Ability to lift, push, or pull 25 pounds

Ability to bend, twist, stoop, kneel, and reach

Ability to adapt to various living environments and locations

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