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Client Care CoordinatorOffice Manager

Artful Home Care Inc, Southampton, NY, United States


Benefits:
Bonus based on performance

Company parties

Flexible schedule

Opportunity for advancement

Paid time off

Wellness resources

Client Care Coordinator (Part-Time)
Artful Home Care, a premier private-duty home care agency in Southampton, is seeking a Client Care Coordinator to help manage client services, caregiver scheduling, and daily office operations.

This role is ideal for a highly organized professional who enjoys working with families and caregivers while ensuring exceptional client service and smooth agency operations.

Schedule

24-32 hours per week in the office

Monday, Tuesday (and/or Wednesday), Thursday — 9:30 AM–5:30 PM

On-call for scheduling changes after hours, two evenings per week

Every other weekend on-call rotation (work from home, on call) (Training will begin at 3 days per week. After training is completed, there is an opportunity to increase to 4 days per week, please note our office is open Monday-Thursday)

Key Responsibilities

Coordinate caregiver schedules and respond to last-minute changes

Serve as a primary contact for clients, families, and caregivers

Manage client onboarding, documentation, and service setup

Maintain caregiver personnel files and assist with hiring/onboarding

Assist with billing, invoicing, and accounts receivable follow-up

Support daily office operations and administrative functions

Ensure compliance with company policies and care standards

Ideal Candidate

Highly organized with excellent communication skills

Calm and solution-oriented when handling scheduling changes

Comfortable managing multiple priorities in a fast-paced office

Administrative or healthcare coordination experience preferred

Learn more about our agency at www.artfulhomecare.net

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