Facilities Manager
White Rock Medical Center, Dallas, TX, United States
Overview
White Rock Medical Center is a community-based hospital located near the historic White Rock Lake community that serves Dallas, Garland, Mesquite and surrounding areas.
We specialize in comprehensive medical/surgical care, bariatric, cardiology, outpatient and emergency medicine.
Our mission is to deliver exceptional healthcare with compassion and excellence.
Job Summary
The Facilities Manager is responsible for managing the Plant Operations department functions in support of the hospital mission, vision, and facility goals. This person will identify cost‑effective systems needed to support the business of the department, taking into account business trends, resource availability, and changes in customers.
Responsibilities
Oversees the hospital's building functionality maintenance and grounds.
Advanced understanding of HVAC, plumbing, and electrical maintenance methods.
Conducts loss prevention management, including fire prevention and protection.
Works with senior management in meeting facility goals to ensure environmental safety and regulatory adherence.
Provides leadership and consultative services to all departments to ensure environmental safety and comfort for patients.
Conducts regular safety inspections and coordinates and negotiates repairs with vendors.
Supervises maintenance technicians, janitorial staff and other facility personnel, as assigned.
Collaborates with clinicians and other staff in developing and implementing processes to comply with regulatory standards.
Identifies and remedies issues through continuous customer satisfaction data and employee involvement.
Acts as the facility safety officer and is responsible for coordinating and supervising compliance activities for the Environment of Care standards.
Behavioral Standards
Wears nametag properly and follows dress code policy.
Answers phone correctly and promptly.
Is prepared for meetings and meets deadlines.
Does not participate in gossip and acts ethically.
Treats others with respect and respects customer’s and co‑worker’s time.
Establishes and maintains effective relationships with customers and co‑workers.
Communication & Knowledge
Treats everyone as a customer and utilizes scripting and other tools to ensure consistency in customer service.
Expresses recognition and shows appreciation to others.
Fully utilizes AIDET principles and responds quickly to handle requests, complaints and questions.
Displays a positive attitude.
Collaboration & Teamwork
Attends staff meetings and follows HIPAA guidelines.
Follows patient rights policy and complies with the compliance program.
Demonstrates knowledge of the role in a disaster and of fire and fire drill procedures.
Works with a working knowledge of hospital emergency codes and standard precautions.
Safely manages the environment of care by demonstrating a working knowledge of the requirements of the Life Safety program, Utilities Management program, Hazardous Materials program, Emergency Preparedness program, Safety Management program, Medical Equipment Management program, and Security Management program.
Benefits
Competitive salary and benefits.
Paid Time Off and 7 company holidays.
Employer-paid life insurance.
Additional voluntary benefits such as STD, LTD, etc.
Requirements
8-10 years of healthcare or industrial management experience in construction and installation of equipment, utilities and buildings.
Education
Bachelor’s degree in engineering, business management, healthcare administration, finance or similar. Master’s degree preferred.
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White Rock Medical Center is a community-based hospital located near the historic White Rock Lake community that serves Dallas, Garland, Mesquite and surrounding areas.
We specialize in comprehensive medical/surgical care, bariatric, cardiology, outpatient and emergency medicine.
Our mission is to deliver exceptional healthcare with compassion and excellence.
Job Summary
The Facilities Manager is responsible for managing the Plant Operations department functions in support of the hospital mission, vision, and facility goals. This person will identify cost‑effective systems needed to support the business of the department, taking into account business trends, resource availability, and changes in customers.
Responsibilities
Oversees the hospital's building functionality maintenance and grounds.
Advanced understanding of HVAC, plumbing, and electrical maintenance methods.
Conducts loss prevention management, including fire prevention and protection.
Works with senior management in meeting facility goals to ensure environmental safety and regulatory adherence.
Provides leadership and consultative services to all departments to ensure environmental safety and comfort for patients.
Conducts regular safety inspections and coordinates and negotiates repairs with vendors.
Supervises maintenance technicians, janitorial staff and other facility personnel, as assigned.
Collaborates with clinicians and other staff in developing and implementing processes to comply with regulatory standards.
Identifies and remedies issues through continuous customer satisfaction data and employee involvement.
Acts as the facility safety officer and is responsible for coordinating and supervising compliance activities for the Environment of Care standards.
Behavioral Standards
Wears nametag properly and follows dress code policy.
Answers phone correctly and promptly.
Is prepared for meetings and meets deadlines.
Does not participate in gossip and acts ethically.
Treats others with respect and respects customer’s and co‑worker’s time.
Establishes and maintains effective relationships with customers and co‑workers.
Communication & Knowledge
Treats everyone as a customer and utilizes scripting and other tools to ensure consistency in customer service.
Expresses recognition and shows appreciation to others.
Fully utilizes AIDET principles and responds quickly to handle requests, complaints and questions.
Displays a positive attitude.
Collaboration & Teamwork
Attends staff meetings and follows HIPAA guidelines.
Follows patient rights policy and complies with the compliance program.
Demonstrates knowledge of the role in a disaster and of fire and fire drill procedures.
Works with a working knowledge of hospital emergency codes and standard precautions.
Safely manages the environment of care by demonstrating a working knowledge of the requirements of the Life Safety program, Utilities Management program, Hazardous Materials program, Emergency Preparedness program, Safety Management program, Medical Equipment Management program, and Security Management program.
Benefits
Competitive salary and benefits.
Paid Time Off and 7 company holidays.
Employer-paid life insurance.
Additional voluntary benefits such as STD, LTD, etc.
Requirements
8-10 years of healthcare or industrial management experience in construction and installation of equipment, utilities and buildings.
Education
Bachelor’s degree in engineering, business management, healthcare administration, finance or similar. Master’s degree preferred.
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