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Front Desk Representative

The Dental Suite, New Orleans, LA, United States


The Dental Suite is a reputable organization based in Metairie, Louisiana recognized for its commitment to providing excellent dental care services. Known for combining innovative healthcare practices with a patient-centric approach, The Dental Suite fosters a welcoming and professional environment for both patients and staff. The company is dedicated to maintaining high standards in dental care while promoting positive patient experiences. Join a team that values compassion, teamwork, and excellence.

Role Description
This is a full-time, on-site role for a Front Desk Representative located in the Greater New Orleans Region. Responsibilities include greeting and assisting patients, managing phone communications, scheduling appointments, processing reservations, and handling administrative tasks. The Front Desk Representative will be the first point of contact for patients and play a critical role in creating a welcoming environment while ensuring smooth day-to-day operations.

Qualifications

Proficiency in Receptionist Duties, including managing appointment scheduling and front desk operations

Strong Customer Service skills to ensure a positive experience for all patients

Excellent Phone Etiquette and Communication skills for professional interactions

Experience with handling Reservations and managing calendars efficiently

Ability to multitask in a fast-paced environment

Attention to detail and organizational skills

Basic proficiency in computer systems and appointment management software is a plus

Dental experience is preferred but we will train the right individual

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