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Customer Success Manager (Dutch)

INDAWS, San Francisco, CA, United States


Position Overview
This role is a hybrid Customer Success position in San Francisco, CA (40% remote, 60% onsite).

Applicants must be authorized to work for any employer in the U.S. The company does not sponsor visas.

Responsibilities

Contact customers currently using Odoo

Analyze clients' business operations and drive adoption

Execute all phases of a subscription renewal plan

Build and maintain relationships with clients

Empathize with customer needs

Participate in the entire sales cycle

Requirements

Bachelor's Degree or an equivalent combination of education and experience

Dutch fluency (professional or native/bilingual)

Experience negotiating and closing new business

Passion for software products

1-2 years experience in sales

Proficiency in G‑Suite applications preferred

Proven track record of exceeding quota

Preferred

Experience with ERP

Experience in a SaaS company

Available immediately

Additional languages (English, Spanish, Portuguese, or French)

An affinity for business operations

Benefits

Health care, Dental, Vision, Life Insurance, FSA, HSA Matching, 401K Matching, and Commuter Benefits

Paid time off, paid sick days, and paid holidays

Employee Assistance Program with 3 telehealth calls

$100 towards a work-from-home office setup

Chef-prepared lunches and snacks daily

Company-sponsored events for groups of 6+ employees

Compensation
The estimated annual compensation range is $70,000–$90,000 OTE (on‑target earnings), with a base salary range of $50,000–$70,000. Actual salaries may vary based on factors such as education, training, experience, professional achievement, business needs, and location.

Equal Opportunity Statement
Ensuring a diverse and inclusive workplace is core to our values. We are an equal‑opportunity employer and welcome applicants of all backgrounds, experiences, abilities, and perspectives. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment‑qualified applicants with arrest and conviction records.

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