Admissions Counselor I - Office of Admissions
Phase2 Technology, Houston, TX, United States
Admissions Counselor I - Office of Admissions
Weekly Scheduled Hours: 40
FLSA Status: Non-Exempt
Earliest Start Date: Apr 01, 2026
Position Duration: Expected to Continue Until Mar 31, 2027
Location: HOUSTON, TX
Purpose
The Admissions Counselor I serves as primary contact for prospective students, families and other contacts in assigned territory. Provide information about The University of Texas at Austin's undergraduate experience, admission process and educational value in various capacities. Identify and refer select prospective students to recruitment team.
Responsibilities
Communicate with and engage prospective students throughout the college selections, admissions and enrollment process on an individual basis via phone, email, and in-person meetings.
Drive personal vehicle, rental vehicle, or university vehicle to accomplish tasks. Engage and communicate with varied populations of high-ability prospective students throughout the college selections, admissions and enrollment processes both in-person and using various communications tools.
Maintain strong relationships with high school, district, alumni, community stakeholders, business and educational contacts in assigned territory. Conduct presentations on the undergraduate experience, value of a degree, and admissions process of The University of Texas at Austin. Represent the university at regional, school and community college fairs and programs. Travel frequently to and throughout assigned territory to implement recruitment strategy.
Serve as file reviewer for admission. Meet numeric, chronological and qualitative reading goals and participate in the scholarship award process.
Using strategic planning, data and assessments to understand assigned territory, plan and coordinate all aspects of general high school and student-based outreach and recruitment activities, including scheduling, reporting and assessment. Coordinate recruitment and outreach in community colleges and organizations within assigned territory.
Work towards advancing the goals of the Office of Admissions. Use and update the office's customer relationship management system (CRM) in a timely and efficient manner. Maintain active communication with Admissions team and other related offices as necessary. Assist other staff with territory event programming and support general recruitment programming and initiatives for the Office of Admissions.
Required Qualifications
Bachelor's degree.
Experience providing customer service.
Experience using Microsoft Office and standard office equipment.
Experience in preparing and conducting presentations.
Experience assisting or counseling students.
Strong interpersonal and organizational skills.
Ability to manage multiple tasks, projects, and priorities.
Excellent written and verbal communication skills; professional demeanor.
Proficiency in Microsoft Office.
Preferred Qualifications
Bilingual in Spanish and English.
More than two years of customer service experience.
Admissions experience and/or experience working with students on a university or college campus as an orientation or peer advisor, resident assistant, student ambassador, or with other student service-oriented departments or organizations.
Experience with UT Austin policies, procedures, and programs.
Direct experience working for a competitive and highly selective institution.
Advanced experience using Microsoft Office and customer databases.
Ability to communicate professionally and empathetically with parents and students.
Experience in a fast-paced environment.
Demonstrated ability to successfully build, nurture, and balance professional relationships to achieve tasks.
Familiarity with The University of Texas at Austin's academic offerings and student life.
Driving Requirement
This job requires a class "C" operator's driver's license. The applicant must provide a current three‑year driving record from the current state of residence. If not currently a Texas resident, a Texas driver's license must be obtained within 30 days of becoming a Texas resident. Employees who are required to have a CDL are subject to drug and alcohol testing (pre‑employment, post‑accident, reasonable suspicion, random, return‑to‑duty, and follow‑up drug and alcohol testing).
Salary Range
$43,000
Working Conditions
May work in extreme temperatures
May work around standard office conditions
Repetitive use of a keyboard at a workstation
Use of manual dexterity
Lifting and moving
Required Materials
Resume/CV
3 work references with their contact information; at least one reference should be from a supervisor
Letter of interest
Equal Opportunity Employer
The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.
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Weekly Scheduled Hours: 40
FLSA Status: Non-Exempt
Earliest Start Date: Apr 01, 2026
Position Duration: Expected to Continue Until Mar 31, 2027
Location: HOUSTON, TX
Purpose
The Admissions Counselor I serves as primary contact for prospective students, families and other contacts in assigned territory. Provide information about The University of Texas at Austin's undergraduate experience, admission process and educational value in various capacities. Identify and refer select prospective students to recruitment team.
Responsibilities
Communicate with and engage prospective students throughout the college selections, admissions and enrollment process on an individual basis via phone, email, and in-person meetings.
Drive personal vehicle, rental vehicle, or university vehicle to accomplish tasks. Engage and communicate with varied populations of high-ability prospective students throughout the college selections, admissions and enrollment processes both in-person and using various communications tools.
Maintain strong relationships with high school, district, alumni, community stakeholders, business and educational contacts in assigned territory. Conduct presentations on the undergraduate experience, value of a degree, and admissions process of The University of Texas at Austin. Represent the university at regional, school and community college fairs and programs. Travel frequently to and throughout assigned territory to implement recruitment strategy.
Serve as file reviewer for admission. Meet numeric, chronological and qualitative reading goals and participate in the scholarship award process.
Using strategic planning, data and assessments to understand assigned territory, plan and coordinate all aspects of general high school and student-based outreach and recruitment activities, including scheduling, reporting and assessment. Coordinate recruitment and outreach in community colleges and organizations within assigned territory.
Work towards advancing the goals of the Office of Admissions. Use and update the office's customer relationship management system (CRM) in a timely and efficient manner. Maintain active communication with Admissions team and other related offices as necessary. Assist other staff with territory event programming and support general recruitment programming and initiatives for the Office of Admissions.
Required Qualifications
Bachelor's degree.
Experience providing customer service.
Experience using Microsoft Office and standard office equipment.
Experience in preparing and conducting presentations.
Experience assisting or counseling students.
Strong interpersonal and organizational skills.
Ability to manage multiple tasks, projects, and priorities.
Excellent written and verbal communication skills; professional demeanor.
Proficiency in Microsoft Office.
Preferred Qualifications
Bilingual in Spanish and English.
More than two years of customer service experience.
Admissions experience and/or experience working with students on a university or college campus as an orientation or peer advisor, resident assistant, student ambassador, or with other student service-oriented departments or organizations.
Experience with UT Austin policies, procedures, and programs.
Direct experience working for a competitive and highly selective institution.
Advanced experience using Microsoft Office and customer databases.
Ability to communicate professionally and empathetically with parents and students.
Experience in a fast-paced environment.
Demonstrated ability to successfully build, nurture, and balance professional relationships to achieve tasks.
Familiarity with The University of Texas at Austin's academic offerings and student life.
Driving Requirement
This job requires a class "C" operator's driver's license. The applicant must provide a current three‑year driving record from the current state of residence. If not currently a Texas resident, a Texas driver's license must be obtained within 30 days of becoming a Texas resident. Employees who are required to have a CDL are subject to drug and alcohol testing (pre‑employment, post‑accident, reasonable suspicion, random, return‑to‑duty, and follow‑up drug and alcohol testing).
Salary Range
$43,000
Working Conditions
May work in extreme temperatures
May work around standard office conditions
Repetitive use of a keyboard at a workstation
Use of manual dexterity
Lifting and moving
Required Materials
Resume/CV
3 work references with their contact information; at least one reference should be from a supervisor
Letter of interest
Equal Opportunity Employer
The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.
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