Patient Access Support Services, Enterprise Access & Reimbursement Manager - Los
Bristol Myers Squibb, Los Angeles, CA, United States
Overview
Challenging. Meaningful. Life-changing. Bristol Myers Squibb invites you to contribute to work that transforms the lives of patients. This role is field-based in the Western Region within the Los Angeles West geography and focuses on Hematology, Oncology, and Cardiovascular portfolio products. It involves developing strong, long-term relationships with customers and providing access and reimbursement support, education, and resources in a professional, compliant, and ethical manner to support clinical decisions for patients.
The Enterprise Access & Reimbursement Manager (ARM), PASS program, collaborates with matrix teams across Access Strategy, Field Sales, and the Market Access Field Team to serve patients and physicians.
Responsibilities
Build and maintain professional contacts with office staff in private practice, medical group practices, hospitals, and others in the patient care continuum.
Develop deep market access expertise in the assigned geography and anticipate implications for BMS brands and competitors in enterprise focus areas and patient support priorities. Stay informed on changing healthcare dynamics, market trends, and payer dynamics.
Proactively share reimbursement-related education with offices and staff, including enrolling appropriate patients into BMS patient support programs.
Reactively manage patient cases enrolled in BMS Hubs, coordinating with office staff to facilitate continuity of care after clinical decisions.
Comply with account knowledge sharing to support a unified ONE BMS matrix team approach.
Provide Home Office approved reimbursement updates to District Manager and sales representatives within the geography as appropriate.
Comply with all laws, regulations, and policies governing BMS conduct.
Estimate 20%–30% overnight travel, depending on territory residence.
This role reports to the Region Director of the Northeast Region. Preference is given to candidates residing within the territory geography boundary. Relocation is not available.
Qualifications
Strong interpersonal and communication skills.
Proven performance in strategic analysis, leadership, critical thinking, leading without authority, and effective collaboration within a matrix organization.
Bachelor’s degree or equivalent with a minimum of 5+ years in pharmaceuticals and/or related healthcare experience.
Account management skills and experience in the buy-and-bill and specialty pharmacy markets are preferred.
Prior customer-facing responsibility, along with patient reimbursement experience, is preferred.
Demonstrated alignment with BMS values: Urgency, Inclusion, Passion, Accountability, Innovation, and Integrity.
Compensation & Benefits
The compensation range listed is for full-time employees. Additional incentive cash and stock opportunities may be available based on eligibility. Final individual compensation is determined based on demonstrated experience. Benefits are subject to plan terms and location and may require enrollment.
Benefit offerings include health coverage (medical, pharmacy, dental, vision), wellbeing programs, and financial protection (401(k), disability, life insurance, and related protections). Work-life benefits include paid time off and holidays; additional time-off programs may apply based on eligibility and location.
Health Coverage: Medical, pharmacy, dental, and vision care.
Wellbeing Programs: BMS Well-Being Account, BMS Living Life Better, Employee Assistance Programs (EAP).
Financial Protection: 401(k), disability, life insurance, and related protections.
Paid Time Off and holidays; summer hours program where applicable.
Other Information
On-site protocol varies by occupancy type: site-essential (100% onsite), site-by-design (hybrid, at least 50% onsite), and field-based/remote-by-design requiring travel to visit customers or attend meetings as directed.
BMS is committed to supporting people with disabilities and providing accommodations in recruitment and employment. Inquiries may be directed to adastaffingsupport@bms.com. See the company’s equal employment opportunity statement and data protection policy at the provided links.
Data privacy: We will not request payments or sensitive data during the application process. For questions about the posting, contact TAEnablement@bms.com.
Job code: R1601607 Patient Access Support Services, Enterprise Access & Reimbursement Manager - Los Angeles West / West Region.
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Challenging. Meaningful. Life-changing. Bristol Myers Squibb invites you to contribute to work that transforms the lives of patients. This role is field-based in the Western Region within the Los Angeles West geography and focuses on Hematology, Oncology, and Cardiovascular portfolio products. It involves developing strong, long-term relationships with customers and providing access and reimbursement support, education, and resources in a professional, compliant, and ethical manner to support clinical decisions for patients.
The Enterprise Access & Reimbursement Manager (ARM), PASS program, collaborates with matrix teams across Access Strategy, Field Sales, and the Market Access Field Team to serve patients and physicians.
Responsibilities
Build and maintain professional contacts with office staff in private practice, medical group practices, hospitals, and others in the patient care continuum.
Develop deep market access expertise in the assigned geography and anticipate implications for BMS brands and competitors in enterprise focus areas and patient support priorities. Stay informed on changing healthcare dynamics, market trends, and payer dynamics.
Proactively share reimbursement-related education with offices and staff, including enrolling appropriate patients into BMS patient support programs.
Reactively manage patient cases enrolled in BMS Hubs, coordinating with office staff to facilitate continuity of care after clinical decisions.
Comply with account knowledge sharing to support a unified ONE BMS matrix team approach.
Provide Home Office approved reimbursement updates to District Manager and sales representatives within the geography as appropriate.
Comply with all laws, regulations, and policies governing BMS conduct.
Estimate 20%–30% overnight travel, depending on territory residence.
This role reports to the Region Director of the Northeast Region. Preference is given to candidates residing within the territory geography boundary. Relocation is not available.
Qualifications
Strong interpersonal and communication skills.
Proven performance in strategic analysis, leadership, critical thinking, leading without authority, and effective collaboration within a matrix organization.
Bachelor’s degree or equivalent with a minimum of 5+ years in pharmaceuticals and/or related healthcare experience.
Account management skills and experience in the buy-and-bill and specialty pharmacy markets are preferred.
Prior customer-facing responsibility, along with patient reimbursement experience, is preferred.
Demonstrated alignment with BMS values: Urgency, Inclusion, Passion, Accountability, Innovation, and Integrity.
Compensation & Benefits
The compensation range listed is for full-time employees. Additional incentive cash and stock opportunities may be available based on eligibility. Final individual compensation is determined based on demonstrated experience. Benefits are subject to plan terms and location and may require enrollment.
Benefit offerings include health coverage (medical, pharmacy, dental, vision), wellbeing programs, and financial protection (401(k), disability, life insurance, and related protections). Work-life benefits include paid time off and holidays; additional time-off programs may apply based on eligibility and location.
Health Coverage: Medical, pharmacy, dental, and vision care.
Wellbeing Programs: BMS Well-Being Account, BMS Living Life Better, Employee Assistance Programs (EAP).
Financial Protection: 401(k), disability, life insurance, and related protections.
Paid Time Off and holidays; summer hours program where applicable.
Other Information
On-site protocol varies by occupancy type: site-essential (100% onsite), site-by-design (hybrid, at least 50% onsite), and field-based/remote-by-design requiring travel to visit customers or attend meetings as directed.
BMS is committed to supporting people with disabilities and providing accommodations in recruitment and employment. Inquiries may be directed to adastaffingsupport@bms.com. See the company’s equal employment opportunity statement and data protection policy at the provided links.
Data privacy: We will not request payments or sensitive data during the application process. For questions about the posting, contact TAEnablement@bms.com.
Job code: R1601607 Patient Access Support Services, Enterprise Access & Reimbursement Manager - Los Angeles West / West Region.
#J-18808-Ljbffr