Medical Assistant, Experienced Front and Back Office (part-time)
Balboa Nephrology, Fountain Valley, CA, United States
Balboa Nephrology is the largest kidney care practice in California and is part of a national Medicare program focused on value-based care. Through our joint venture with Evergreen Nephrology, we are a growing organization offering opportunities for professional and personal growth.
About The Position
The part‑time Clinical Support will assist in the delivery of excellent patient care management by performing routine clinical and administrative tasks to keep the office running efficiently.
Essential Duties And Responsibilities
Clinical Duties
Take medical histories and vital signs
Reconcile medication lists
Explain treatment procedures to patients
Prepare patients for examination (in‑person and/or telehealth appointments)
Assist the physician during exams
Instruct patients about medication and special diets
Authorize prescription refills as directed
Stock examination rooms
Maintain instruments and prepare sterilization as required
Keep inventory of medications and supplies
Maintain all logs and required checks (e.g., refrigerator temperatures, emergency medications, expired medications, oxygen, cold sterilization fluid change, etc.)
Provide coverage for other MAs as needed
Other duties as assigned; travel may be required
Front Office Duties
Use computer applications
Answer telephones, take messages and provide feedback to patients, physicians and pharmacy
Greet patients and schedule appointments
Update and scan patient medical records
Coding and filling out insurance forms
Arrange for hospital admissions and laboratory services
Handle correspondence
Collect copays
Other duties and tasks as assigned
Pay Range
$21.00 – $25.00 per hour
Location
In person
Required Qualifications
Minimum of 1 year of experience as a Front and Back Office Medical Assistant
Medical Assistant Certification
Proficiency using EHR software applications
Bilingual in Spanish and/or Vietnamese
Experience using EPIC
Required Skills
Excellent verbal and written communication
Ability to provide excellent customer service
Ability to interpret, adapt and apply guidelines and procedures
Use good reasoning and judgment and react appropriately in emergency situations
Establish and maintain effective working relationships with patients, medical staff and coworkers
Other Considerations
Background check required
Travel to other sites within San Diego County may be required
This job description is not a comprehensive listing of all duties, responsibilities or activities and may change at any time.
Supervisory duties – No
Language Skills
Employees are required to talk, hear, read, write, type and respond in English and understand medical vocabulary written and spoken.
Vision Requirements
Close vision, ability to adjust focus and see color.
Physical Demands
Ability to lift up to 35 pounds unassisted; stand for extended periods; perform repetitive stooping, walking, stretching, reaching; lift patients and lift supplies; ascend and descend stairs regularly.
Work Environment
Tasks involve potential contact with blood, body fluids or tissues. Appropriate personal protective equipment is required. Use of standard office equipment (laptop, computer, mouse, photocopier) is routine.
About Balboa United
Balboa United is a full‑service medical practice management organization that manages 24 clinical offices throughout San Diego, Imperial, Orange and Riverside counties. The organization also oversees dialysis treatments for approximately 4,500 patients and conducts nephrology research.
EEO Statement
Balboa United is an equal‑opportunity employer and makes employment decisions on the basis of merit. We prohibit unlawful discrimination based on race, color, creed, religion, sex, gender, marital status, sexual orientation, national origin, age, disability, genetic information, and other protected characteristics as required by law.
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About The Position
The part‑time Clinical Support will assist in the delivery of excellent patient care management by performing routine clinical and administrative tasks to keep the office running efficiently.
Essential Duties And Responsibilities
Clinical Duties
Take medical histories and vital signs
Reconcile medication lists
Explain treatment procedures to patients
Prepare patients for examination (in‑person and/or telehealth appointments)
Assist the physician during exams
Instruct patients about medication and special diets
Authorize prescription refills as directed
Stock examination rooms
Maintain instruments and prepare sterilization as required
Keep inventory of medications and supplies
Maintain all logs and required checks (e.g., refrigerator temperatures, emergency medications, expired medications, oxygen, cold sterilization fluid change, etc.)
Provide coverage for other MAs as needed
Other duties as assigned; travel may be required
Front Office Duties
Use computer applications
Answer telephones, take messages and provide feedback to patients, physicians and pharmacy
Greet patients and schedule appointments
Update and scan patient medical records
Coding and filling out insurance forms
Arrange for hospital admissions and laboratory services
Handle correspondence
Collect copays
Other duties and tasks as assigned
Pay Range
$21.00 – $25.00 per hour
Location
In person
Required Qualifications
Minimum of 1 year of experience as a Front and Back Office Medical Assistant
Medical Assistant Certification
Proficiency using EHR software applications
Bilingual in Spanish and/or Vietnamese
Experience using EPIC
Required Skills
Excellent verbal and written communication
Ability to provide excellent customer service
Ability to interpret, adapt and apply guidelines and procedures
Use good reasoning and judgment and react appropriately in emergency situations
Establish and maintain effective working relationships with patients, medical staff and coworkers
Other Considerations
Background check required
Travel to other sites within San Diego County may be required
This job description is not a comprehensive listing of all duties, responsibilities or activities and may change at any time.
Supervisory duties – No
Language Skills
Employees are required to talk, hear, read, write, type and respond in English and understand medical vocabulary written and spoken.
Vision Requirements
Close vision, ability to adjust focus and see color.
Physical Demands
Ability to lift up to 35 pounds unassisted; stand for extended periods; perform repetitive stooping, walking, stretching, reaching; lift patients and lift supplies; ascend and descend stairs regularly.
Work Environment
Tasks involve potential contact with blood, body fluids or tissues. Appropriate personal protective equipment is required. Use of standard office equipment (laptop, computer, mouse, photocopier) is routine.
About Balboa United
Balboa United is a full‑service medical practice management organization that manages 24 clinical offices throughout San Diego, Imperial, Orange and Riverside counties. The organization also oversees dialysis treatments for approximately 4,500 patients and conducts nephrology research.
EEO Statement
Balboa United is an equal‑opportunity employer and makes employment decisions on the basis of merit. We prohibit unlawful discrimination based on race, color, creed, religion, sex, gender, marital status, sexual orientation, national origin, age, disability, genetic information, and other protected characteristics as required by law.
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