Case Manager - SOLAR
The People Concern, Los Angeles, CA, United States
Role: Case Manager
Reports to: Senior Program Manager
Program: 1006- SOLAR
Department: Interim Housing
Location: South LA Recuperative Care Center (SOLAR) - 4200 East Compton Blvd., Compton CA 90221
Setting: 100% Onsite
Schedule: Sunday- Thursday, 8:00am - 4:30pm
Status: Full-time/Non-Exempt/Non-Management
Benefits:
Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP)
Job Description Summary
Welcome to The People Concern! We are glad that you have an interest in joining our team! SOLAR is a DHS funded Recuperative Care Program serving individuals experiencing homelessness that also have acute medical issues.
Job Description Essential Duties and Responsibilities
Serve a caseload of approximately 25 clients, providing active case management for all assigned cases, including meeting weekly with each person individually
Act as the lead for client's housing-related case management, maintaining an active housing plan for each client on your caseload, based in creative solutions to homelessness
Maintain a current and thorough knowledge of community resources and utilize them to provide comprehensive, wrap‑around services to clients, navigating them through the best options for their unique situations
Work collaboratively with clients to address barriers to housing, including linkages to income/benefits, mental health services, physical health services, etc.
Develop effective, trusting relationships with clients and use a client‑centered approach that includes motivational interviewing, harm reduction, and trauma‑informed care
Advocate for your client's needs in the shelter and when interfacing with other agencies or service providers
Facilitate intakes for individuals who are referred into interim housing
Create a supportive environment and ensure clients' progress, utilizing a strengths‑based approach
Facilitate wellness, enrichment, and life skills groups
Provide crisis intervention when needed
Maintain client confidentiality at all times while following agency, state and HIPAA regulations
Create and maintain accurate documentation of client information (intake, referrals, progress notes and service delivery) in HMIS database and in accordance with program funder requirements
Participate in case conferences, individual supervision, and other staff meetings
Work in collaboration with other agency and program staff, in order to coordinate services
Communicate effectively and in a timely manner with management, peers, and clients
Participate in evaluation and trainings in order to better respond to client/community needs
Other duties as assigned
Job Description Qualifications
High School Diploma or GED or Equivalent
Minimum of one (1) year of experience in case management required
Experience and ability to demonstrate knowledge of issues faced by population served (at‑risk, experiencing homelessness, and/or formally homeless)
Skilled in non‑violent crisis intervention
Ability to self‑motivate and be flexible in a fast paced environment with minimal supervision
Strong interpersonal and team building skills
Strong knowledge of Microsoft Programs (Word, Excel, Outlook). *Computer skill test may be requested during the interview. Please request reasonable accommodation in advance, if necessary.
Job Description Preferred Qualifications
Bachelor's degree in related field, strongly preferred but not required
Knowledge of HMIS databases and the Coordinated Entry System
Job Description Work Environment
Office environment with occasional field activities with SOLAR participants and staff.
Regularly required to sit, stand, bend; occasionally lift up to 35lbs.
Will be exposed to elements like cold, heat, dust, noise, and odor.
May need to bend, stoop, twist, and sit throughout the day.
Equal Opportunity Employer
The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job‑related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.
#J-18808-Ljbffr
Reports to: Senior Program Manager
Program: 1006- SOLAR
Department: Interim Housing
Location: South LA Recuperative Care Center (SOLAR) - 4200 East Compton Blvd., Compton CA 90221
Setting: 100% Onsite
Schedule: Sunday- Thursday, 8:00am - 4:30pm
Status: Full-time/Non-Exempt/Non-Management
Benefits:
Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP)
Job Description Summary
Welcome to The People Concern! We are glad that you have an interest in joining our team! SOLAR is a DHS funded Recuperative Care Program serving individuals experiencing homelessness that also have acute medical issues.
Job Description Essential Duties and Responsibilities
Serve a caseload of approximately 25 clients, providing active case management for all assigned cases, including meeting weekly with each person individually
Act as the lead for client's housing-related case management, maintaining an active housing plan for each client on your caseload, based in creative solutions to homelessness
Maintain a current and thorough knowledge of community resources and utilize them to provide comprehensive, wrap‑around services to clients, navigating them through the best options for their unique situations
Work collaboratively with clients to address barriers to housing, including linkages to income/benefits, mental health services, physical health services, etc.
Develop effective, trusting relationships with clients and use a client‑centered approach that includes motivational interviewing, harm reduction, and trauma‑informed care
Advocate for your client's needs in the shelter and when interfacing with other agencies or service providers
Facilitate intakes for individuals who are referred into interim housing
Create a supportive environment and ensure clients' progress, utilizing a strengths‑based approach
Facilitate wellness, enrichment, and life skills groups
Provide crisis intervention when needed
Maintain client confidentiality at all times while following agency, state and HIPAA regulations
Create and maintain accurate documentation of client information (intake, referrals, progress notes and service delivery) in HMIS database and in accordance with program funder requirements
Participate in case conferences, individual supervision, and other staff meetings
Work in collaboration with other agency and program staff, in order to coordinate services
Communicate effectively and in a timely manner with management, peers, and clients
Participate in evaluation and trainings in order to better respond to client/community needs
Other duties as assigned
Job Description Qualifications
High School Diploma or GED or Equivalent
Minimum of one (1) year of experience in case management required
Experience and ability to demonstrate knowledge of issues faced by population served (at‑risk, experiencing homelessness, and/or formally homeless)
Skilled in non‑violent crisis intervention
Ability to self‑motivate and be flexible in a fast paced environment with minimal supervision
Strong interpersonal and team building skills
Strong knowledge of Microsoft Programs (Word, Excel, Outlook). *Computer skill test may be requested during the interview. Please request reasonable accommodation in advance, if necessary.
Job Description Preferred Qualifications
Bachelor's degree in related field, strongly preferred but not required
Knowledge of HMIS databases and the Coordinated Entry System
Job Description Work Environment
Office environment with occasional field activities with SOLAR participants and staff.
Regularly required to sit, stand, bend; occasionally lift up to 35lbs.
Will be exposed to elements like cold, heat, dust, noise, and odor.
May need to bend, stoop, twist, and sit throughout the day.
Equal Opportunity Employer
The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job‑related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.
#J-18808-Ljbffr