Case Manager - SOLAR
The People Concern, Compton, CA, United States
Role:
Case Manager
Reports to:
Senior Program Manager
Program:
1006- SOLAR
Department:
Interim Housing
Location:
South LA Recuperative Care Center (SOLAR) - 4200 East Compton Blvd., Compton CA 90221
Setting:
100% Onsite
Schedule:
Sunday-Thursday, 8:00am - 4:30pm
Status:
Full-time/Non-Exempt/Non-Management
Benefits:
Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.
Openings:
1
Job Description Summary
We are a DHS‑funded Recuperative Care Program that serves individuals experiencing homelessness with acute medical issues. The role requires delivering comprehensive case management to a caseload of approximately 25 clients to help them progress toward permanent housing.
Essential Duties and Responsibilities
Serve a caseload of approximately 25 clients, providing active case management for all assigned cases, including meeting weekly with each person individually.
Act as the lead for client’s housing‑related case management, maintaining an active housing plan for each client on your caseload.
Maintain current knowledge of community resources and use them to provide comprehensive, wrap‑around services to clients, navigating them through the best options for their unique situations.
Work collaboratively with clients to address barriers to housing, including linkages to income/benefits, mental health services, physical health services, etc.
Develop effective, trusting relationships with clients and use a client‑centered approach that includes motivational interviewing, harm reduction, and trauma‑informed care.
Advocate for your client’s needs in the shelter and when interfacing with other agencies or service providers.
Facilitate intakes for individuals who are referred into interim housing.
Create a supportive environment and ensure clients’ progress, utilizing a strengths‑based approach.
Facilitate wellness, enrichment, and life skills groups.
Provide crisis intervention when needed.
Maintain client confidentiality at all times while following agency, state, and HIPAA regulations.
Create and maintain accurate documentation of client information (intake, referrals, progress notes and service delivery) in HMIS database and in accordance with program funder requirements.
Participate in case conferences, individual supervision, and other staff meetings.
Work in collaboration with other agency and program staff to coordinate services.
Communicate effectively and in a timely manner with management, peers, and clients.
Participate in evaluation and trainings in order to better respond to client/community needs.
Other duties as assigned.
Qualifications
High School Diploma or GED or Equivalent.
Minimum of one (1) year of experience in case management.
Experience and ability to demonstrate knowledge of issues faced by at‑risk or homeless populations.
Skilled in non‑violent crisis intervention.
Ability to self‑motivate and be flexible in a fast‑paced environment with minimal supervision.
Strong interpersonal and team‑building skills.
Strong knowledge of Microsoft programs (Word, Excel, Outlook). A computer skill test may be requested during the interview.
Preferred Qualifications
Bachelor’s degree in a related field (strongly preferred but not required).
Knowledge of HMIS databases and the Coordinated Entry System.
Work Environment
Office environment with occasional field activities with SOLAR participants and staff.
Regularly required to sit, stand, bend; occasionally lift up to 35 lbs.
Will be exposed to elements like cold, heat, dust, noise, and odor.
May need to bend, stoop, twist, and sit throughout the day.
Expected Behaviors of All Staff
Act as a role model.
Demonstrate a sense of responsibility.
Continuously learn and improve.
Acknowledge your own areas of improvement.
Hear and provide honest, specific and direct feedback.
Create an environment where everyone is welcomed, valued and respected.
Collaborate.
Equal Opportunity Employer
The People Concern is an equal opportunity employer dedicated to non‑discrimination in employment. We select the most qualified individual for the job based on job‑related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.
Benefits
Medical Insurance
Vision Insurance
Dental Insurance
Retirement Planning (403(b)) & Matching
Paid Holidays
Paid Vacation Days
Paid Sick Days
Employee Assistance Plans (EAP)
TELUS Health
Flexible Spending Account (FSA)
Basic Life / Accidental Death & Dismemberment (AD&D)
Voluntary Short‑ and Long‑Term Disability
Voluntary Pet Insurance
Corporate Discounts: Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More
The People Concern University & Certificates
#J-18808-Ljbffr
Case Manager
Reports to:
Senior Program Manager
Program:
1006- SOLAR
Department:
Interim Housing
Location:
South LA Recuperative Care Center (SOLAR) - 4200 East Compton Blvd., Compton CA 90221
Setting:
100% Onsite
Schedule:
Sunday-Thursday, 8:00am - 4:30pm
Status:
Full-time/Non-Exempt/Non-Management
Benefits:
Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.
Openings:
1
Job Description Summary
We are a DHS‑funded Recuperative Care Program that serves individuals experiencing homelessness with acute medical issues. The role requires delivering comprehensive case management to a caseload of approximately 25 clients to help them progress toward permanent housing.
Essential Duties and Responsibilities
Serve a caseload of approximately 25 clients, providing active case management for all assigned cases, including meeting weekly with each person individually.
Act as the lead for client’s housing‑related case management, maintaining an active housing plan for each client on your caseload.
Maintain current knowledge of community resources and use them to provide comprehensive, wrap‑around services to clients, navigating them through the best options for their unique situations.
Work collaboratively with clients to address barriers to housing, including linkages to income/benefits, mental health services, physical health services, etc.
Develop effective, trusting relationships with clients and use a client‑centered approach that includes motivational interviewing, harm reduction, and trauma‑informed care.
Advocate for your client’s needs in the shelter and when interfacing with other agencies or service providers.
Facilitate intakes for individuals who are referred into interim housing.
Create a supportive environment and ensure clients’ progress, utilizing a strengths‑based approach.
Facilitate wellness, enrichment, and life skills groups.
Provide crisis intervention when needed.
Maintain client confidentiality at all times while following agency, state, and HIPAA regulations.
Create and maintain accurate documentation of client information (intake, referrals, progress notes and service delivery) in HMIS database and in accordance with program funder requirements.
Participate in case conferences, individual supervision, and other staff meetings.
Work in collaboration with other agency and program staff to coordinate services.
Communicate effectively and in a timely manner with management, peers, and clients.
Participate in evaluation and trainings in order to better respond to client/community needs.
Other duties as assigned.
Qualifications
High School Diploma or GED or Equivalent.
Minimum of one (1) year of experience in case management.
Experience and ability to demonstrate knowledge of issues faced by at‑risk or homeless populations.
Skilled in non‑violent crisis intervention.
Ability to self‑motivate and be flexible in a fast‑paced environment with minimal supervision.
Strong interpersonal and team‑building skills.
Strong knowledge of Microsoft programs (Word, Excel, Outlook). A computer skill test may be requested during the interview.
Preferred Qualifications
Bachelor’s degree in a related field (strongly preferred but not required).
Knowledge of HMIS databases and the Coordinated Entry System.
Work Environment
Office environment with occasional field activities with SOLAR participants and staff.
Regularly required to sit, stand, bend; occasionally lift up to 35 lbs.
Will be exposed to elements like cold, heat, dust, noise, and odor.
May need to bend, stoop, twist, and sit throughout the day.
Expected Behaviors of All Staff
Act as a role model.
Demonstrate a sense of responsibility.
Continuously learn and improve.
Acknowledge your own areas of improvement.
Hear and provide honest, specific and direct feedback.
Create an environment where everyone is welcomed, valued and respected.
Collaborate.
Equal Opportunity Employer
The People Concern is an equal opportunity employer dedicated to non‑discrimination in employment. We select the most qualified individual for the job based on job‑related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.
Benefits
Medical Insurance
Vision Insurance
Dental Insurance
Retirement Planning (403(b)) & Matching
Paid Holidays
Paid Vacation Days
Paid Sick Days
Employee Assistance Plans (EAP)
TELUS Health
Flexible Spending Account (FSA)
Basic Life / Accidental Death & Dismemberment (AD&D)
Voluntary Short‑ and Long‑Term Disability
Voluntary Pet Insurance
Corporate Discounts: Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More
The People Concern University & Certificates
#J-18808-Ljbffr