Admissions Specialist – Sports Medicine Rehabilitation - Part Time
Texas Health Resources, Melissa, TX, United States
Admissions Specialist – Sports Medicine Rehabilitation - Part Time
Work location: Texas Health Allen - 1105 North Central Expressway Allen, TX 75013
Work hours: Part Time, 24 hours per week; Thursday & Friday; 7a-7:30p
Training: Must be available for one week of system training at 612 E Lamar Blvd, Arlington, TX 76011 and at least two weeks of classroom training required Monday - Friday from 8:30am-5pm at 500 E Border, Arlington, TX 76010; Training weeks may not be consecutive.
Admitting Department Highlights
Great working environment with plenty of learning opportunities.
Opportunity to work in a fast pace multi department environment.
Ability to interact and become familiar with all other hospital departments.
Friendly family‑orientated environment.
Requirements
H.S. Diploma or Equivalent required.
Associate's degree preferred.
CLIAFE must comply with CLIA regulations regarding foreign education equivalency required.
1 year relevant customer service experience required.
2 years professional office/healthcare experience in a hospital setting preferred.
5 years customer service experience preferred.
6 months of demonstrated knowledge of intermediate computer skills preferred.
1 year healthcare, referral processing, scheduling preferred.
CHAA - Certified Healthcare Access Associate preferred.
CPI - Crisis Prevention Intervention Training required within 90 days of hire and maintained annually.
Ability to promptly assess requests by using electronic and paper resource materials and correctly respond to patient inquiries.
Excellent data entry, numeric, typing and computer navigational skills, with attention to details.
Proficient computer skills, medical terminology, Epic, Microsoft Office and assorted software programs.
Ability to maintain a professional demeanor in a highly stressful and emotional environment, including crime, behavioral health and suffering patients, as well as life or death situations.
Must exhibit a high level of empathy with ability to effectively communicate with patients and family members during life changing events, while demonstrating exceptional customer service skills.
Strong verbal and written communications with all levels of people; bi‑lingual a plus. Ability to type, spell, write, print legibly and keyboarding skills.
Medical terminology, strong organizational skills, ability to prioritize, follow protocols and standards.
Responsibilities
As a compassionate member of the care team, welcome patients and their families when they arrive, putting them at ease and setting the tone for the rest of the visit.
Accurately gather complete demographic information during patient interaction to ensure electronic health record integrity consistent with high reliability organization principles.
Ensure a seamless visit by identifying correct network coverage, obtaining and/or validating healthcare benefits and/or pre‑certification for applicable tests and/or procedures, maximizing reimbursement for services rendered.
Educate patients and/or families about applicable legal, ethical, and compliance documents; ensure regulatory consents are signed by the appropriate parties.
Engage with patients in understanding their financial obligations based on the financial policy and accurately prepare estimates to collect co‑payments, self‑pay deposits, and patient balances.
Benefits
Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student loan repayment program, and several other benefits.
A supportive team environment with outstanding opportunities for growth.
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Work location: Texas Health Allen - 1105 North Central Expressway Allen, TX 75013
Work hours: Part Time, 24 hours per week; Thursday & Friday; 7a-7:30p
Training: Must be available for one week of system training at 612 E Lamar Blvd, Arlington, TX 76011 and at least two weeks of classroom training required Monday - Friday from 8:30am-5pm at 500 E Border, Arlington, TX 76010; Training weeks may not be consecutive.
Admitting Department Highlights
Great working environment with plenty of learning opportunities.
Opportunity to work in a fast pace multi department environment.
Ability to interact and become familiar with all other hospital departments.
Friendly family‑orientated environment.
Requirements
H.S. Diploma or Equivalent required.
Associate's degree preferred.
CLIAFE must comply with CLIA regulations regarding foreign education equivalency required.
1 year relevant customer service experience required.
2 years professional office/healthcare experience in a hospital setting preferred.
5 years customer service experience preferred.
6 months of demonstrated knowledge of intermediate computer skills preferred.
1 year healthcare, referral processing, scheduling preferred.
CHAA - Certified Healthcare Access Associate preferred.
CPI - Crisis Prevention Intervention Training required within 90 days of hire and maintained annually.
Ability to promptly assess requests by using electronic and paper resource materials and correctly respond to patient inquiries.
Excellent data entry, numeric, typing and computer navigational skills, with attention to details.
Proficient computer skills, medical terminology, Epic, Microsoft Office and assorted software programs.
Ability to maintain a professional demeanor in a highly stressful and emotional environment, including crime, behavioral health and suffering patients, as well as life or death situations.
Must exhibit a high level of empathy with ability to effectively communicate with patients and family members during life changing events, while demonstrating exceptional customer service skills.
Strong verbal and written communications with all levels of people; bi‑lingual a plus. Ability to type, spell, write, print legibly and keyboarding skills.
Medical terminology, strong organizational skills, ability to prioritize, follow protocols and standards.
Responsibilities
As a compassionate member of the care team, welcome patients and their families when they arrive, putting them at ease and setting the tone for the rest of the visit.
Accurately gather complete demographic information during patient interaction to ensure electronic health record integrity consistent with high reliability organization principles.
Ensure a seamless visit by identifying correct network coverage, obtaining and/or validating healthcare benefits and/or pre‑certification for applicable tests and/or procedures, maximizing reimbursement for services rendered.
Educate patients and/or families about applicable legal, ethical, and compliance documents; ensure regulatory consents are signed by the appropriate parties.
Engage with patients in understanding their financial obligations based on the financial policy and accurately prepare estimates to collect co‑payments, self‑pay deposits, and patient balances.
Benefits
Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student loan repayment program, and several other benefits.
A supportive team environment with outstanding opportunities for growth.
#J-18808-Ljbffr