Cigna Bilingual Benefit Educator - Southern CA (37051911)
The Cigna Group, Los Angeles, CA, United States
This position is a temporary assignment. As a contractor, you’ll be employed by Magnit, not The Cigna Group or any subsidiaries of The Cigna Group.
Schedule and Location
Anticipated minimum of 15 hours per week during peak season (September – December).
This position is open to candidates located in Los Angeles, San Diego, and Irvine, CA greater areas.
Role Overview
The role of the Benefit Educator is essential to our business's success. As the representative of The Cigna Group, your primary responsibility is to conduct exceptional Open enrollment and customer events that set The Cigna Group apart from our competitors.
In this customer-facing position, you will educate customers about The Cigna Group’s products, services, and programs through various methods, including formal presentations, benefit fairs, and health fairs.
Your goal is to create a highly satisfying and positive customer experience, demonstrating knowledge, competence, and professionalism. This is an “as‑needed,” variable‑hour role; hours are not guaranteed and will fluctuate based on event demand (including occasional last‑minute requests).
Responsibilities
Lead and deliver virtual, onsite, or prerecorded presentations in group setting as assigned to existing and prospective Cigna customers
Represent Cigna at customer events, ensuring a professional and positive image while effectively communicating Cigna’s products, programs, and solutions
Maintain current knowledge in all Cigna products, programs, solutions, and initiatives
Follow established guidelines and procedures of customer events as assigned
Refer customer service inquiries, administrative functions, implementation, billing questions, and other customer, client and producer matters to appropriate internal partners
Coordinate, track, and update event meetings, including attendance, and top insights via data entry system (Salesforce.com) by assigned deadlines
Skills
Bilingual capabilities – English/Spanish and/or English/Japanese – REQUIRED. Candidates should be fluent in Spanish and/or Japanese to be considered.
Must be available during peak season (August-December)
Have experience explaining and presenting employer-sponsored benefits and health insurance
Excellent communication and presentation skills
Proficiency in Microsoft Programs (PowerPoint, Word), CRM system (Salesforce.com), and virtual learning platforms (WebEx, MS Teams, & Allego)
Ability to travel to local/remote trainings/meetings as assigned – 75-100% of the time
This role must be located within the assigned territory/market to be able to drive or fly to client locations, local offices in and outside of the regional territory
Ability to utilize and maintain a personal, company approved device (smartphone, tablet, etc. with compatible operating system), keep required software and system access up to date and adapt to evolving technology tools and systems
Education and Certifications
High School Diploma or GED required.
Current And Active Health & Life License, REQUIRED.
Hourly Pay Rate Range
The pay range that Magnit reasonably expects to pay for this position is: $30.00/hour-$34.00 / hour. Benefits: Medical, Dental, Vision, 401K (provided minimum eligibility hours are met).
We are unable to provide visa sponsorship or STEM OPT training.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or any other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
REF ID: 37051911
#J-18808-Ljbffr
Schedule and Location
Anticipated minimum of 15 hours per week during peak season (September – December).
This position is open to candidates located in Los Angeles, San Diego, and Irvine, CA greater areas.
Role Overview
The role of the Benefit Educator is essential to our business's success. As the representative of The Cigna Group, your primary responsibility is to conduct exceptional Open enrollment and customer events that set The Cigna Group apart from our competitors.
In this customer-facing position, you will educate customers about The Cigna Group’s products, services, and programs through various methods, including formal presentations, benefit fairs, and health fairs.
Your goal is to create a highly satisfying and positive customer experience, demonstrating knowledge, competence, and professionalism. This is an “as‑needed,” variable‑hour role; hours are not guaranteed and will fluctuate based on event demand (including occasional last‑minute requests).
Responsibilities
Lead and deliver virtual, onsite, or prerecorded presentations in group setting as assigned to existing and prospective Cigna customers
Represent Cigna at customer events, ensuring a professional and positive image while effectively communicating Cigna’s products, programs, and solutions
Maintain current knowledge in all Cigna products, programs, solutions, and initiatives
Follow established guidelines and procedures of customer events as assigned
Refer customer service inquiries, administrative functions, implementation, billing questions, and other customer, client and producer matters to appropriate internal partners
Coordinate, track, and update event meetings, including attendance, and top insights via data entry system (Salesforce.com) by assigned deadlines
Skills
Bilingual capabilities – English/Spanish and/or English/Japanese – REQUIRED. Candidates should be fluent in Spanish and/or Japanese to be considered.
Must be available during peak season (August-December)
Have experience explaining and presenting employer-sponsored benefits and health insurance
Excellent communication and presentation skills
Proficiency in Microsoft Programs (PowerPoint, Word), CRM system (Salesforce.com), and virtual learning platforms (WebEx, MS Teams, & Allego)
Ability to travel to local/remote trainings/meetings as assigned – 75-100% of the time
This role must be located within the assigned territory/market to be able to drive or fly to client locations, local offices in and outside of the regional territory
Ability to utilize and maintain a personal, company approved device (smartphone, tablet, etc. with compatible operating system), keep required software and system access up to date and adapt to evolving technology tools and systems
Education and Certifications
High School Diploma or GED required.
Current And Active Health & Life License, REQUIRED.
Hourly Pay Rate Range
The pay range that Magnit reasonably expects to pay for this position is: $30.00/hour-$34.00 / hour. Benefits: Medical, Dental, Vision, 401K (provided minimum eligibility hours are met).
We are unable to provide visa sponsorship or STEM OPT training.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or any other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
REF ID: 37051911
#J-18808-Ljbffr