Benefit educator
The Cigna Group, Seattle, WA, United States
Deliver positive, informed member experiences by supporting individuals at client benefit fairs and events
Increase benefits awareness and engagement through proactive, professional attendee interactions
Build trust and confidence by answering high?level pharmacy benefit questions and connecting attendees to appropriate resources
Support consistent, high?quality event execution by sharing educational and promotional materials
Contribute to continuous improvement by completing required post?event feedback
Training & Preparation
Attend an annual Express Scripts training to build foundational knowledge of the organization, industry, and educator role
Participate in a 30-minute – 1-hour account?specific training session with the account team at least 48 hours prior to each assigned benefit fair
This training covers client?specific plan details and key talking points to ensure educators feel prepared and supported
Work Requirements
Must reside locally within the assigned geographic area
Willingness to travel within the region; reliable transportation required
Availability on an as?needed basis, including occasional last?minute requests
Professional attire and demeanor required at all events
Skills
Strong verbal communication and interpersonal skills
Comfort engaging individuals one?on?one and in small group settings
Professional presence in client?facing environments
Customer service or public?facing experience preferred
Familiarity with benefits or insurance information is a plus
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Increase benefits awareness and engagement through proactive, professional attendee interactions
Build trust and confidence by answering high?level pharmacy benefit questions and connecting attendees to appropriate resources
Support consistent, high?quality event execution by sharing educational and promotional materials
Contribute to continuous improvement by completing required post?event feedback
Training & Preparation
Attend an annual Express Scripts training to build foundational knowledge of the organization, industry, and educator role
Participate in a 30-minute – 1-hour account?specific training session with the account team at least 48 hours prior to each assigned benefit fair
This training covers client?specific plan details and key talking points to ensure educators feel prepared and supported
Work Requirements
Must reside locally within the assigned geographic area
Willingness to travel within the region; reliable transportation required
Availability on an as?needed basis, including occasional last?minute requests
Professional attire and demeanor required at all events
Skills
Strong verbal communication and interpersonal skills
Comfort engaging individuals one?on?one and in small group settings
Professional presence in client?facing environments
Customer service or public?facing experience preferred
Familiarity with benefits or insurance information is a plus
#J-18808-Ljbffr