Patient Service Specialist
Select Medical, Lake Orion, MI, United States
Lake Orion, MI
Location: 5 South Lapeer Rd. suite 209, Lake Orion, MI 48360
Position Type: Part Time
Schedule: Weekdays, M-F
Compensation: $15.00 - $19.00 based on experience
Why Join Us
Part-time employees are eligible for 401k based on reaching 1,000 hours within their first anniversary or subsequent calendar year.
When patients enter our outpatient physical therapy center, we want them to have an exceptional experience - starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
Check out the video below for additional insight into the work of our Patient Service Specialists!
Responsibilities
Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
Schedule patient appointments in person and via phone
Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
Minimum Qualifications
High School Diploma or GED required
Preferred Qualifications
1 Year of Medical Office Experience
Insurance Verification Experience
Physical Requirements
Ability to walk, stand, bend, and reach consistently throughout a work day/shift
Appropriate manual dexterity to enable typing (including 10-key) throughout a work day/shift
Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
Ability to carry office supplies up to 10 lbs
Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction
Ability to speak and hear sufficiently to understand and give directions
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Location: 5 South Lapeer Rd. suite 209, Lake Orion, MI 48360
Position Type: Part Time
Schedule: Weekdays, M-F
Compensation: $15.00 - $19.00 based on experience
Why Join Us
Part-time employees are eligible for 401k based on reaching 1,000 hours within their first anniversary or subsequent calendar year.
When patients enter our outpatient physical therapy center, we want them to have an exceptional experience - starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
Check out the video below for additional insight into the work of our Patient Service Specialists!
Responsibilities
Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
Schedule patient appointments in person and via phone
Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
Minimum Qualifications
High School Diploma or GED required
Preferred Qualifications
1 Year of Medical Office Experience
Insurance Verification Experience
Physical Requirements
Ability to walk, stand, bend, and reach consistently throughout a work day/shift
Appropriate manual dexterity to enable typing (including 10-key) throughout a work day/shift
Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
Ability to carry office supplies up to 10 lbs
Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction
Ability to speak and hear sufficiently to understand and give directions
#J-18808-Ljbffr