Health Services Administrator
CFG Health, Bordentown, NJ, United States
Position Summary
The Health Services Administrator (HSA) oversees the day-to‑day operations of healthcare services within an assigned correctional facility. The HSA ensures the delivery of safe, effective, and compliant medical, mental health, and behavioral health services in accordance with contractual obligations, state and federal regulations, and accreditation standards (NCCHC, ACA). This position manages healthcare staff, coordinates clinical operations, and serves as the primary point of contact for facility leadership regarding health services.
Responsibilities
Operational Leadership
Oversee daily operations of the health services unit, including medical, mental health, and behavioral health services
Ensure adequate staffing, scheduling, and resource allocation to meet the facility’s healthcare needs
Monitor clinical performance, quality indicators, and operational compliance
Staff Management & Development
Supervise nursing and clinical staff, including hiring, training, performance evaluations, and disciplinary actions
Foster a positive work environment that encourages professional development and adherence to clinical standards
Conduct regular staff meetings and maintain open communication channels
Clinical Oversight & Compliance
Ensure delivery of healthcare services meets NCCHC, ACA, DDOC, and organizational standards
Conduct audits of medical records, clinical practices, and procedural compliance
Develop, implement, and enforce clinical policies, procedures, and protocols
Collaborate with regional leadership on quality improvement initiatives
Communication & Collaboration
Serve as the primary liaison between the healthcare unit and correctional staff, administration, and external stakeholders
Communicate effectively with staff, facility leadership, and oversight agencies regarding operational or clinical concerns
Participate in meetings with corporate leadership and client representatives as required
Financial & Resource Management
Manage the healthcare unit budget, including staffing, supplies, and equipment
Approve supply orders, minor capital purchases, and ensure efficient use of resources
Emergency & Risk Management
Respond to emergencies and provide clinical guidance as needed
Ensure adherence to facility safety protocols and emergency preparedness procedures
Other Duties
Perform additional responsibilities and special projects as assigned to support the goals of CFG Health Systems
Qualifications
Graduate of an accredited School of Nursing with an active Registered Nurse (RN) license in the state of practice, or bachelor’s degree in health administration, Nursing, or a related field
Minimum of 3 years of clinical experience in a healthcare setting; correctional healthcare experience preferred
Minimum of 2 years in a leadership or supervisory role
Demonstrated knowledge of healthcare regulations, clinical operations, and accreditation standards
Must pass all required background and security clearance checks
At least three years of management or supervisory nursing experience in a healthcare setting required
Strong leadership, management, and decision‑making skills
Excellent written and verbal communication abilities
Knowledge of correctional healthcare regulations and accreditation standards
Ability to manage multiple priorities in a high‑pressure environment
Strong organizational skills and attention to detail
Ability to work collaboratively with multidisciplinary teams
Professionalism, integrity, and discretion in handling sensitive information
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The Health Services Administrator (HSA) oversees the day-to‑day operations of healthcare services within an assigned correctional facility. The HSA ensures the delivery of safe, effective, and compliant medical, mental health, and behavioral health services in accordance with contractual obligations, state and federal regulations, and accreditation standards (NCCHC, ACA). This position manages healthcare staff, coordinates clinical operations, and serves as the primary point of contact for facility leadership regarding health services.
Responsibilities
Operational Leadership
Oversee daily operations of the health services unit, including medical, mental health, and behavioral health services
Ensure adequate staffing, scheduling, and resource allocation to meet the facility’s healthcare needs
Monitor clinical performance, quality indicators, and operational compliance
Staff Management & Development
Supervise nursing and clinical staff, including hiring, training, performance evaluations, and disciplinary actions
Foster a positive work environment that encourages professional development and adherence to clinical standards
Conduct regular staff meetings and maintain open communication channels
Clinical Oversight & Compliance
Ensure delivery of healthcare services meets NCCHC, ACA, DDOC, and organizational standards
Conduct audits of medical records, clinical practices, and procedural compliance
Develop, implement, and enforce clinical policies, procedures, and protocols
Collaborate with regional leadership on quality improvement initiatives
Communication & Collaboration
Serve as the primary liaison between the healthcare unit and correctional staff, administration, and external stakeholders
Communicate effectively with staff, facility leadership, and oversight agencies regarding operational or clinical concerns
Participate in meetings with corporate leadership and client representatives as required
Financial & Resource Management
Manage the healthcare unit budget, including staffing, supplies, and equipment
Approve supply orders, minor capital purchases, and ensure efficient use of resources
Emergency & Risk Management
Respond to emergencies and provide clinical guidance as needed
Ensure adherence to facility safety protocols and emergency preparedness procedures
Other Duties
Perform additional responsibilities and special projects as assigned to support the goals of CFG Health Systems
Qualifications
Graduate of an accredited School of Nursing with an active Registered Nurse (RN) license in the state of practice, or bachelor’s degree in health administration, Nursing, or a related field
Minimum of 3 years of clinical experience in a healthcare setting; correctional healthcare experience preferred
Minimum of 2 years in a leadership or supervisory role
Demonstrated knowledge of healthcare regulations, clinical operations, and accreditation standards
Must pass all required background and security clearance checks
At least three years of management or supervisory nursing experience in a healthcare setting required
Strong leadership, management, and decision‑making skills
Excellent written and verbal communication abilities
Knowledge of correctional healthcare regulations and accreditation standards
Ability to manage multiple priorities in a high‑pressure environment
Strong organizational skills and attention to detail
Ability to work collaboratively with multidisciplinary teams
Professionalism, integrity, and discretion in handling sensitive information
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