Engineering Operations Technician (Night Shift)
Amazon Web Services (AWS), Sterling, VA, United States
Overview
Description
Join our dynamic team and become a critical guardian of technological infrastructure. As a Data Center Engineering Technician, you will play a pivotal role in maintaining the heartbeat of mission-critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will contribute to maintaining an extraordinary 99.999% uptime, keeping the digital world running smoothly and efficiently.
Role summary
Engineering Technicians are Amazon’s front line for hands-on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot data center facilities, including stand-by diesel generators and related fuel systems, as well as three-phase electrical systems such as switch gear, UPSs, PDUs, wet cell batteries and associated systems, CRAC, centrifugal chillers, cooling towers/water chemical systems, air handlers and related systems, pumps, and motors.
About the organization
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure continual access to customer services. We work on challenging problems with thousands of variables impacting the supply chain and seek talented people to help.
What you’ll do
Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
Assist in troubleshooting facility and rack-level events within internal Service Level Agreements (SLA)
Perform rack installs and rack decommissioning within internal SLA
Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
Technical writing to support change management program
Monitor daily work requests, manage to resolution, and execute projects from conception to completion
On-site support of contractors, sub-contractors, and vendors, ensuring work complies with established practices, procedures, and local legislation
Work schedule changes depending on site needs. Shifts can be up to 12 hours and may rotate on a predefined schedule. Some locations have on-call rotations
Role may support more than one location/site
Physical requirements
Willingness and demonstrated ability to work in specified physical conditions with reasonable accommodations
Regularly lift and/or move up to 39 pounds independently
Participate in group lifts for 40+ pounds
Maintain balance and perform construction tasks while on a ladder
Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position
Work in an environment requiring provided ear protection
This role supports data centers in various operational stages and may require travel to established locations for training until the site becomes fully operational
Essential requirements
Ability to travel to or commute between data center locations as needed
Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
Travel frequency will vary based on business needs and operational status of assigned facility
Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs
A day in the life
This role acts as Amazon’s front line for hands-on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting, reporting to a site’s Data Center Facility Manager (FM). They will maintain, operate, and troubleshoot mission-critical data center facility equipment including stand-by diesel generators and related fuel systems, three-phase electrical systems such as switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers and associated systems, pumps, and motors. Additional support equipment includes fire/life safety equipment, building automation systems, and general facilities equipment.
Basic qualifications
2+ years of Microsoft Office products and applications experience
2+ years of electrical and mechanical experience
Ability to work on a flexible schedule including days, nights, and/or weekends
Preferred qualifications
Experience working in a data center or mission critical facility (example: hospital, military facility, public safety facility, etc.)
Associate or higher education in related field
Experience with reading and writing procedures, technical documents, and engineering drawings
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit amazon.jobs accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave. Learn more about our benefits at amazon.jobs benefits.
USA, VA, Sterling - 37.00 - 65.00 USD hourly
Company: Amazon Data Services, Inc.
Job ID: A10397972
#J-18808-Ljbffr
Description
Join our dynamic team and become a critical guardian of technological infrastructure. As a Data Center Engineering Technician, you will play a pivotal role in maintaining the heartbeat of mission-critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will contribute to maintaining an extraordinary 99.999% uptime, keeping the digital world running smoothly and efficiently.
Role summary
Engineering Technicians are Amazon’s front line for hands-on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot data center facilities, including stand-by diesel generators and related fuel systems, as well as three-phase electrical systems such as switch gear, UPSs, PDUs, wet cell batteries and associated systems, CRAC, centrifugal chillers, cooling towers/water chemical systems, air handlers and related systems, pumps, and motors.
About the organization
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure continual access to customer services. We work on challenging problems with thousands of variables impacting the supply chain and seek talented people to help.
What you’ll do
Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
Assist in troubleshooting facility and rack-level events within internal Service Level Agreements (SLA)
Perform rack installs and rack decommissioning within internal SLA
Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
Technical writing to support change management program
Monitor daily work requests, manage to resolution, and execute projects from conception to completion
On-site support of contractors, sub-contractors, and vendors, ensuring work complies with established practices, procedures, and local legislation
Work schedule changes depending on site needs. Shifts can be up to 12 hours and may rotate on a predefined schedule. Some locations have on-call rotations
Role may support more than one location/site
Physical requirements
Willingness and demonstrated ability to work in specified physical conditions with reasonable accommodations
Regularly lift and/or move up to 39 pounds independently
Participate in group lifts for 40+ pounds
Maintain balance and perform construction tasks while on a ladder
Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position
Work in an environment requiring provided ear protection
This role supports data centers in various operational stages and may require travel to established locations for training until the site becomes fully operational
Essential requirements
Ability to travel to or commute between data center locations as needed
Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
Travel frequency will vary based on business needs and operational status of assigned facility
Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs
A day in the life
This role acts as Amazon’s front line for hands-on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting, reporting to a site’s Data Center Facility Manager (FM). They will maintain, operate, and troubleshoot mission-critical data center facility equipment including stand-by diesel generators and related fuel systems, three-phase electrical systems such as switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers and associated systems, pumps, and motors. Additional support equipment includes fire/life safety equipment, building automation systems, and general facilities equipment.
Basic qualifications
2+ years of Microsoft Office products and applications experience
2+ years of electrical and mechanical experience
Ability to work on a flexible schedule including days, nights, and/or weekends
Preferred qualifications
Experience working in a data center or mission critical facility (example: hospital, military facility, public safety facility, etc.)
Associate or higher education in related field
Experience with reading and writing procedures, technical documents, and engineering drawings
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit amazon.jobs accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave. Learn more about our benefits at amazon.jobs benefits.
USA, VA, Sterling - 37.00 - 65.00 USD hourly
Company: Amazon Data Services, Inc.
Job ID: A10397972
#J-18808-Ljbffr