Quality Coordinator
creative werks, Elk Grove Village, IL, United States
The Quality Coordinator plays a critical role in supporting the execution and maintenance of the food safety and quality systems within the manufacturing facility. This position ensures that products meet internal standards and regulatory requirements by coordinating quality documentation, monitoring production practices, and facilitating corrective actions. The Quality Coordinator works cross‑functionally with production, sanitation, and laboratory teams to ensure compliance with GMPs, HACCP, and GFSI standards (e.g., SQF).
Job Type: Full‑time
Salary: $26.00 - $32.00 per hour
Responsibilities
Assist in the implementation, maintenance, and continuous improvement of the Food Safety and Quality Management System (QMS)
Monitor and audit daily production activities for compliance with quality and food safety programs (GMPs, CCPs, SOPs)
Coordinate documentation and record‑keeping for QA programs, including environmental monitoring program, sensory evaluation program, publish finished good COAs for external distribution; populate client ERP with quality batch record attributes as necessary
Adjust, review and support records and inspections with Qwerks
Support internal and external audits (e.g., SQF, FDA, customer) by preparing documentation and participating in audit activities
Manage monthly internal inspection program and observations action register
Investigate product quality issues, deviations, and non‑conformances; assist in root cause analysis and corrective/preventive actions (CAPA)
Track quality metrics and generate routine reports on non‑conformances and on‑hold non‑controllable food and packaging components
Escalate quality trends to Quality Supervisor and Manager
Maintain inventory and submit PO requisitions for quality tools and supplies
Assist in training team members on food safety and quality policies, procedures, and best practices
Coordinate product inspections, sampling, verifications, and release activities alongside lab or QA technicians
Communicate with clients, suppliers, and external labs as needed regarding product testing, COAs, and specifications
Participate in continuous improvement projects related to quality and food safety performance
Perform other duties as assigned by Management
Requirements
Strong attention to detail and organizational skills
Effective written and verbal communication abilities
Ability to work collaboratively across departments
Solid time management and the ability to prioritize multiple tasks
Problem‑solving and decision‐making capabilities under pressure
Commitment to food safety, regulatory compliance, and continuous improvement
Proficiency with Microsoft Office (Excel, Word, Outlook)
Working knowledge of GMPs, HACCP, and food safety/quality documentation
Self‑starter attitude, collaboration, curiosity, and problem‑solving in a multi‑functional team environment
Education and Experience
Associate’s or Bachelor’s degree in life or physical sciences, food science, or related field required
1–3 years’ relevant industry experience in a quality or food safety role within regulated industry such as food or pharmaceutical; 4+ years preferred
Experience with quality data tracking systems or ERP platforms
Familiarity with regulatory requirements (e.g., FDA, USDA, FSMA)
Experience in a GFSI‑certified environment (e.g., SQF, BRC, FSSC 22000)
Food Safety Responsibilities
Attend all food safety training sessions (GMP, SQF, HACCP, Allergen, Food Facility Security, Preventing Foodborne Illness)
Participate in company GMP walks
Enforce company rules regarding food safety and monitoring
Working Conditions
Split between office, production floor, and QA/lab areas
May require working weekends or shifts other than regular hours to meet business needs
Personal protective equipment required as per company policy
Office setting and warehouse environment with temperature range of 55–80 degrees Fahrenheit
Physical Requirements
Operate standard office equipment
Reach with hands and arms
Lift up to 25 pounds
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Job Type: Full‑time
Salary: $26.00 - $32.00 per hour
Responsibilities
Assist in the implementation, maintenance, and continuous improvement of the Food Safety and Quality Management System (QMS)
Monitor and audit daily production activities for compliance with quality and food safety programs (GMPs, CCPs, SOPs)
Coordinate documentation and record‑keeping for QA programs, including environmental monitoring program, sensory evaluation program, publish finished good COAs for external distribution; populate client ERP with quality batch record attributes as necessary
Adjust, review and support records and inspections with Qwerks
Support internal and external audits (e.g., SQF, FDA, customer) by preparing documentation and participating in audit activities
Manage monthly internal inspection program and observations action register
Investigate product quality issues, deviations, and non‑conformances; assist in root cause analysis and corrective/preventive actions (CAPA)
Track quality metrics and generate routine reports on non‑conformances and on‑hold non‑controllable food and packaging components
Escalate quality trends to Quality Supervisor and Manager
Maintain inventory and submit PO requisitions for quality tools and supplies
Assist in training team members on food safety and quality policies, procedures, and best practices
Coordinate product inspections, sampling, verifications, and release activities alongside lab or QA technicians
Communicate with clients, suppliers, and external labs as needed regarding product testing, COAs, and specifications
Participate in continuous improvement projects related to quality and food safety performance
Perform other duties as assigned by Management
Requirements
Strong attention to detail and organizational skills
Effective written and verbal communication abilities
Ability to work collaboratively across departments
Solid time management and the ability to prioritize multiple tasks
Problem‑solving and decision‐making capabilities under pressure
Commitment to food safety, regulatory compliance, and continuous improvement
Proficiency with Microsoft Office (Excel, Word, Outlook)
Working knowledge of GMPs, HACCP, and food safety/quality documentation
Self‑starter attitude, collaboration, curiosity, and problem‑solving in a multi‑functional team environment
Education and Experience
Associate’s or Bachelor’s degree in life or physical sciences, food science, or related field required
1–3 years’ relevant industry experience in a quality or food safety role within regulated industry such as food or pharmaceutical; 4+ years preferred
Experience with quality data tracking systems or ERP platforms
Familiarity with regulatory requirements (e.g., FDA, USDA, FSMA)
Experience in a GFSI‑certified environment (e.g., SQF, BRC, FSSC 22000)
Food Safety Responsibilities
Attend all food safety training sessions (GMP, SQF, HACCP, Allergen, Food Facility Security, Preventing Foodborne Illness)
Participate in company GMP walks
Enforce company rules regarding food safety and monitoring
Working Conditions
Split between office, production floor, and QA/lab areas
May require working weekends or shifts other than regular hours to meet business needs
Personal protective equipment required as per company policy
Office setting and warehouse environment with temperature range of 55–80 degrees Fahrenheit
Physical Requirements
Operate standard office equipment
Reach with hands and arms
Lift up to 25 pounds
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