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Service Desk Manager | IT Support & Student Team Lead

Inside Higher Ed, Dalton, GA, United States


Inside Higher Ed in Dalton, Georgia, seeks a Technical Support Specialist to provide first-level support and oversee the Service Desk. Responsibilities include managing student workers, maintaining department records, and supporting administrative functions. The role requires an associate degree and over one year of experience in a related field. Benefits include healthcare options, retirement planning, tuition assistance, and paid leave. Ideal for individuals with strong customer service skills and IT knowledge.
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