Service Desk Analyst I: End-User IT Support

Inside Higher Ed is hiring a full-time Service Desk Analyst I in Lexington, KY. This position provides tier 1 support at UK HealthCare's Information Technology Services. Responsibilities include resolving IT incidents, providing end-user application support, and establishing strong collaborations. Candidates need to have an AA degree and 1 year of related experience. HDI Support Center Analyst certification is required within one year of hire. Competitive salary range between $48,360 and $81,328 annually.
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