IT Help Desk Specialist — User Support Technician

Inside Higher Ed is seeking a User Support Technician to join their IT team in Brunswick, Maine. The role requires providing technology support for both onsite and remote users, handling complex technical issues, and managing Help Desk operations. A minimum of 2 years in tech support and an AS in Engineering or Technology field are required, along with A+ Certification. Strong communication and troubleshooting skills are essential. The position entails a dynamic environment with opportunities to support various IT projects.
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