Experienced Automotive Service Advisor - Lexington Park Toyota
Carter Myers Automotive, Lexington Park, MD, United States
Service Advisor
As a Service Advisor on our team, you will play a critical role in creating a seamless and exceptional customer experience. You’ll welcome guests, understand their concerns, create accurate repair orders, communicate clearly with technicians, and keep customers updated throughout the entire service process. Your ability to recommend maintenance and repairs, build trust, and maintain relationships will be essential to your success.
About CMA
Carter Myers Automotive (CMA) is an employee‑owned (ESOP) company with a people‑first culture. We offer career growth, stability, competitive pay and benefits, and a healthy work‑life balance. As owners, our team is united by a shared purpose and commitment—because Owners Just Care More.
What You’ll Do
Welcome customers and provide an exceptional, friendly service experience
Listen carefully to customer concerns and translate them into clear repair orders
Explain recommended services in a simple, customer‑friendly way
Coordinate with technicians to ensure accurate and timely repairs
Maintain consistent communication with customers throughout the process
Recommend maintenance, repairs, and value‑added services
Build strong, long‑term customer relationships
Provide post‑service follow‑up to ensure satisfaction
What We’re Looking For
2+ years’ Service Advisor experience preferred
Strong automotive and repair process knowledge
Excellent customer service and communication skills
Organized; manages multiple repair orders efficiently
Confident, ethical service recommendations
Comfortable discussing repairs, timelines, and pricing
Basic computer and dealership system skills
Valid driver’s licence
Benefits
401(k) with company match
Employee Stock Ownership Plan (ESOP)
Health, dental, and vision insurance
Tuition reimbursement
Opportunities for career growth within CMA’s dealership network
Employee discounts on vehicles and services
Closed on Sundays
Pre-Employment Screening Notice
Employment at Carter Myers Automotive is contingent upon successful completion of a background check and drug screening.
Compensation details
50,000-80,000 Yearly Salary
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As a Service Advisor on our team, you will play a critical role in creating a seamless and exceptional customer experience. You’ll welcome guests, understand their concerns, create accurate repair orders, communicate clearly with technicians, and keep customers updated throughout the entire service process. Your ability to recommend maintenance and repairs, build trust, and maintain relationships will be essential to your success.
About CMA
Carter Myers Automotive (CMA) is an employee‑owned (ESOP) company with a people‑first culture. We offer career growth, stability, competitive pay and benefits, and a healthy work‑life balance. As owners, our team is united by a shared purpose and commitment—because Owners Just Care More.
What You’ll Do
Welcome customers and provide an exceptional, friendly service experience
Listen carefully to customer concerns and translate them into clear repair orders
Explain recommended services in a simple, customer‑friendly way
Coordinate with technicians to ensure accurate and timely repairs
Maintain consistent communication with customers throughout the process
Recommend maintenance, repairs, and value‑added services
Build strong, long‑term customer relationships
Provide post‑service follow‑up to ensure satisfaction
What We’re Looking For
2+ years’ Service Advisor experience preferred
Strong automotive and repair process knowledge
Excellent customer service and communication skills
Organized; manages multiple repair orders efficiently
Confident, ethical service recommendations
Comfortable discussing repairs, timelines, and pricing
Basic computer and dealership system skills
Valid driver’s licence
Benefits
401(k) with company match
Employee Stock Ownership Plan (ESOP)
Health, dental, and vision insurance
Tuition reimbursement
Opportunities for career growth within CMA’s dealership network
Employee discounts on vehicles and services
Closed on Sundays
Pre-Employment Screening Notice
Employment at Carter Myers Automotive is contingent upon successful completion of a background check and drug screening.
Compensation details
50,000-80,000 Yearly Salary
#J-18808-Ljbffr