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Circulation Assistant (Part-time)

City of O'Fallon, IL, O'Fallon, IL, United States


Part-time Circulation Assistant

This position reports to the Public Services Manager. Pay Wage $17.00 Hourly, dependent on Library specific experience.
Circulation Assistants contribute significantly to the day-to-day operations of the library by performing clerical duties and providing customer service to patrons. They use their knowledge of books and other library materials to make recommendations and help locate items. An essential duty of all positions is to provide outstanding customer service and educate patrons on library services.
Responsibilities and Duties

Provides outstanding customer service in person, via phone, and via email
Checks out items, places holds, and performs other circulation services for patrons
Processes library card applications and orients patrons to library services
Assists patrons in finding items and answering general library questions
Assists with shelving and processing returns as needed
Assists with scanning, faxing, and copying
Assists colleagues with special events and other projects as assigned
May have scheduled hours and/or fill in as needed in the Adult Services department
Qualifications

Some college preferred
Ability to communicate well with others
Ability to multi-task and prioritize work while exceeding the needs of library patrons
Ability to work independently with little direct supervision
Ability and desire to work as part of a team
Ability to learn and navigate various pieces of software and online tools
Technological proficiency including the ability to explain basic computer skills and online resources to patrons
Ability to work regularly scheduled shifts (including daytime, evening, and weekend hours) and flexibility to work extra hours as needed
Regular and predictable attendance
Physical Requirements

Ability to exert up to 40 lbs. of force to lift, carry, push, pull or otherwise move objects
Raising or lowering an object from one level to another, to including reaching and repetitive tasks
Ability to sit, stand, walk, kneel, crouch, squat, push, pull, grasp, and bend repeatedly
Schedule

Mondays: 2 pm to 8 pm
Tuesdays: Off
Wednesdays: 8:30 am to 2 pm
Thursdays: 2 pm to 8 pm
Fridays: 8:30 to 5 pm (only one Friday per month)
Saturdays: 8:45 am to 4 pm (two Saturdays per month)
Sundays: 12:45 pm to 5 pm (two Sundays per month)