Medical Receptionist - White Plains, MD
Waldorf Women's Care LLC, White Plains, MD, United States
Medical Receptionist
Classification: Hourly
Position Summary: The Medical Receptionist is responsible for answering phones, scheduling appointments, and returning emails to ensure compassionate patient care.
Primary Responsibilities
Answer, scribe, and transfer incoming communication and inquiries by phone and email
Respond and comply with requests for information
Schedule, confirm, and maintain timely appointments of patients via phone, online, and patient portal
Verify insurance information and verify co-pays, deductibles, and balances
Inform patients of medical office policies and procedures
Virtual back-office support with chart prep, insurance verification, and pre-authorizations, as needed
Respond to incoming medical record requests
Maintain patient confidentiality at all times
Perform other duties as assigned
Knowledge, Skills, and Abilities
Knowledge of medical terminology, procedures, and diagnoses preferred
Understand general administrative processes
Ability to multitask within a high-functioning, fast-paced, multidisciplinary medical center
Working knowledge of healthcare insurance preferred
Knowledge of EMR preferred
Individual must be skilled in verbal and written communication skills, able to read from a script
Able to develop good customer relationships to achieve customer satisfaction
Ability to self-manage and be productive with minimal supervision
Project management
Attention to detail
Cheerful attitude
Qualifications
High School Diploma required
1-2 years experience in a medical clinic
Essential Functions/Physical Requirements
The requirements below are required with or without reasonable accommodations:
Ability to tolerate walking, standing, and sitting throughout the day
Ability to meet the attendance requirements for the position
Classification: Hourly
Position Summary: The Medical Receptionist is responsible for answering phones, scheduling appointments, and returning emails to ensure compassionate patient care.
Primary Responsibilities
Answer, scribe, and transfer incoming communication and inquiries by phone and email
Respond and comply with requests for information
Schedule, confirm, and maintain timely appointments of patients via phone, online, and patient portal
Verify insurance information and verify co-pays, deductibles, and balances
Inform patients of medical office policies and procedures
Virtual back-office support with chart prep, insurance verification, and pre-authorizations, as needed
Respond to incoming medical record requests
Maintain patient confidentiality at all times
Perform other duties as assigned
Knowledge, Skills, and Abilities
Knowledge of medical terminology, procedures, and diagnoses preferred
Understand general administrative processes
Ability to multitask within a high-functioning, fast-paced, multidisciplinary medical center
Working knowledge of healthcare insurance preferred
Knowledge of EMR preferred
Individual must be skilled in verbal and written communication skills, able to read from a script
Able to develop good customer relationships to achieve customer satisfaction
Ability to self-manage and be productive with minimal supervision
Project management
Attention to detail
Cheerful attitude
Qualifications
High School Diploma required
1-2 years experience in a medical clinic
Essential Functions/Physical Requirements
The requirements below are required with or without reasonable accommodations:
Ability to tolerate walking, standing, and sitting throughout the day
Ability to meet the attendance requirements for the position