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Clerical II- Conservatory Retail Assistant

City of Fort Wayne, Fort Wayne, IN, United States


Clerical II- Conservatory Retail Assistant

Detail-oriented, customer-focused individuals who enjoy retail operations, creating engaging displays, and providing a welcoming experience for visitors. This part-time position is scheduled to work an average of twenty-nine (29) hours per week. The employee in this position will be required to work Thursdays from 1:00 p.m. to 8:30 p.m. and Sundays from 11:00 a.m. to 5:00 p.m. Additional hours will be scheduled, by mutual arrangement, based on the candidate's availability and departmental needs, provided such hours are worked during the Botanical Conservatory's normal hours of operation. Some flexibility may be necessary to accommodate special events, seasonal programming, and other peak operating periods.
The Clerical II Conservatory Retail Assistant supports daily operations of the Botanical Conservatory Giftshop by handling clerical tasks, assisting customers, and maintaining inventory and displays. This role ensures smooth retail operations while delivering excellent customer service in a dynamic environment.
Key Responsibilities
Maintain inventory records, receive and price merchandise, and process invoices and purchase orders
Organize, replenish, and create visually appealing merchandise displays
Assist customers, operate the point-of-sale system, and handle transactions, returns, and inquiries
Support special events and promotions in collaboration with Conservatory staff
Coordinate with volunteers and part-time staff and contribute to a positive team environment
Supervisory Responsibilities
None
What You Bring Education & Experience
High school diploma or equivalent
Six months of related retail, clerical, or customer service experience preferred
Equivalent combination of education and experience may be considered
Preferred Certifications
Valid Indiana Driver's License (if operating a City vehicle)
Technical Skills & Knowledge
Strong customer service and communication skills
Basic math skills and ability to operate point-of-sale systems
Ability to maintain accurate records and organize inventory
Attention to detail with merchandising and display presentation
Ability to multitask and work independently in a fast-paced environment
Why Work for the City of Fort Wayne
This role offers the opportunity to be part of a vibrant community space, supporting the Conservatory's mission while creating a positive and engaging experience for visitors through retail and customer service. Equal Opportunity Employer