Business Analyst: II (Intermediate)
Minnesota Jobs, Eagan, MN, United States
Business Analyst: II (Intermediate)
We are seeking a Business Analyst II to join our team. The ideal candidate will have strong experience in Microsoft Office Suite, web browsers, Adobe tools, and quality assurance testing and a proven ability to configure complex product settings, manage customer online access, and deliver clear customer support.
Responsibilities:
Execute QA testing for product enhancements and document results.
Set up and maintain complex product configurations and customer online access.
Provide solution-focused support to producer and retail customers.
Follow established processes accurately and completely.
Manage multiple tasks and shift priorities while maintaining accuracy.
Required Skills & Qualifications:
Proficiency with Microsoft Office Suite, web browsers, and Adobe tools.
Experience conducting QA testing for product enhancements.
Ability to configure complex product settings and manage customer access.
Strong attention to detail and process adherence.
Effective communication skills with diverse customer groups.
Ability to multitask and prioritize in a deadline-driven environment.
Preferred Skills:
Experience with FISERV products.
Work Hours & Arrangement:
40 hours per week. Remote or hybrid.
Why BCforward?
At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to:
Competitive compensation and benefits.
Opportunities for growth with global clients.
A supportive, inclusive culture that values innovation and people.
Exposure to cutting-edge technologies and projects.
About Our Commitment:
BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.
We are seeking a Business Analyst II to join our team. The ideal candidate will have strong experience in Microsoft Office Suite, web browsers, Adobe tools, and quality assurance testing and a proven ability to configure complex product settings, manage customer online access, and deliver clear customer support.
Responsibilities:
Execute QA testing for product enhancements and document results.
Set up and maintain complex product configurations and customer online access.
Provide solution-focused support to producer and retail customers.
Follow established processes accurately and completely.
Manage multiple tasks and shift priorities while maintaining accuracy.
Required Skills & Qualifications:
Proficiency with Microsoft Office Suite, web browsers, and Adobe tools.
Experience conducting QA testing for product enhancements.
Ability to configure complex product settings and manage customer access.
Strong attention to detail and process adherence.
Effective communication skills with diverse customer groups.
Ability to multitask and prioritize in a deadline-driven environment.
Preferred Skills:
Experience with FISERV products.
Work Hours & Arrangement:
40 hours per week. Remote or hybrid.
Why BCforward?
At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to:
Competitive compensation and benefits.
Opportunities for growth with global clients.
A supportive, inclusive culture that values innovation and people.
Exposure to cutting-edge technologies and projects.
About Our Commitment:
BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.