Warranty Administrator
Sanders Ford, Swansboro, NC, United States
Warranty Administrator
Sanders Ford Inc is seeking a detail-oriented and organized Warranty Administrator to join our team. In this role, you will manage the processing and administration of warranty claims to ensure accuracy and timely reimbursement. You will serve as a key liaison between customers, service departments, and manufacturers, helping to resolve warranty-related issues efficiently and professionally. Dealership experience required.
Responsibilities
Review and process warranty claims submitted by service technicians and customers
Verify warranty coverage and approve claims within company and manufacturer guidelines
Communicate with manufacturers and suppliers regarding warranty claim status and discrepancies
Maintain accurate records of warranty transactions and submit reports as required
Assist service and sales teams with warranty-related inquiries and issues
Stay updated on warranty policies and procedures from manufacturers and industry standards
Requirements
Dealership experience required
High school diploma or equivalent; associate degree preferred
Previous experience in warranty administration or automotive service environment is a plus
Strong attention to detail and organizational skills
Effective communication skills both written and verbal
Proficient with MS Office Suite and ability to learn manufacturer warranty systems
Ability to multitask and prioritize workload in a fast-paced environment
Benefits
Competitive compensation package
Health, dental, and vision insurance options
Retirement savings plan with company match
Paid time off and holidays
Opportunities for training and career advancement
Supportive and friendly work environment
About the Company
Sanders Ford Inc is a trusted automotive dealership, dedicated to providing excellent customer service and quality vehicles. With a strong commitment to integrity and community, we have built a reputation for excellence in both sales and service. Join our team and contribute to a company that values its employees and customers alike.
Sanders Ford is committed to providing equal employment opportunities to all employees and applicants for employment. We do not tolerate discrimination or harassment of any kind based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other protected characteristic as defined by federal, state, or local law.
Sanders Ford Inc is seeking a detail-oriented and organized Warranty Administrator to join our team. In this role, you will manage the processing and administration of warranty claims to ensure accuracy and timely reimbursement. You will serve as a key liaison between customers, service departments, and manufacturers, helping to resolve warranty-related issues efficiently and professionally. Dealership experience required.
Responsibilities
Review and process warranty claims submitted by service technicians and customers
Verify warranty coverage and approve claims within company and manufacturer guidelines
Communicate with manufacturers and suppliers regarding warranty claim status and discrepancies
Maintain accurate records of warranty transactions and submit reports as required
Assist service and sales teams with warranty-related inquiries and issues
Stay updated on warranty policies and procedures from manufacturers and industry standards
Requirements
Dealership experience required
High school diploma or equivalent; associate degree preferred
Previous experience in warranty administration or automotive service environment is a plus
Strong attention to detail and organizational skills
Effective communication skills both written and verbal
Proficient with MS Office Suite and ability to learn manufacturer warranty systems
Ability to multitask and prioritize workload in a fast-paced environment
Benefits
Competitive compensation package
Health, dental, and vision insurance options
Retirement savings plan with company match
Paid time off and holidays
Opportunities for training and career advancement
Supportive and friendly work environment
About the Company
Sanders Ford Inc is a trusted automotive dealership, dedicated to providing excellent customer service and quality vehicles. With a strong commitment to integrity and community, we have built a reputation for excellence in both sales and service. Join our team and contribute to a company that values its employees and customers alike.
Sanders Ford is committed to providing equal employment opportunities to all employees and applicants for employment. We do not tolerate discrimination or harassment of any kind based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other protected characteristic as defined by federal, state, or local law.