Automotive Service Advisor
Premiere Motorsports / Premiere Service & Performance, Plainfield, IL, United States
Benefits
Bonus based on performance
Company parties
Competitive salary
Employee discounts
Opportunity for advancement
Paid time off
Position Overview
Service Writer / Service Advisor
Premiere Service & Performance | Plainfield, IL
This Is Not Your Average Repair Shop Position.
Premiere Service & Performance is looking for an ambitious, high-energy Service Writer / Advisor to join our growing team and help us continue building something special.
We are not a boring, cookie-cutter repair shop. We are a premium automotive service, performance, and customization facility built around passion, enthusiasm, and delivering The Premiere Experience.
From diagnostics and repair… to performance upgrades… to specialty builds… to being a niche Vanderhall service and customization center… we are creating a true automotive destination for enthusiasts and customers who expect more.
And we’re just getting started.
As we continue growing, one of our major focuses is expanding deeper into:
Custom 12V electronics
Audio installations
LED / lighting upgrades
Vehicle customization & specialty accessory installs
This is a rare ground-floor / foundation-point opportunity for someone who wants more than just a job—someone who wants to grow with a company, help shape processes, and be part of building something exciting from the ground up.
Who We’re Looking For
Brings energy and enthusiasm every day
Knows how to connect with customers and build trust
Can confidently sell value, not just price
Thrives in a fast-paced environment
Understands the importance of premium customer service
Wants to grow with a company instead of just punching a clock
If you’re looking for an easy, slow-paced environment where the phones barely ring and nothing exciting happens—this is not that place.
If you’re hungry, organized, customer-focused, and passionate about cars—we want to talk.
Responsibilities
Greet customers and deliver a premium first-class experience
Write repair orders clearly and accurately
Communicate customer concerns to technicians efficiently
Build estimates and explain repairs/services confidently
Upsell maintenance, repairs, upgrades, and recommended services
Coordinate workflow between customers and technicians
Answer inbound phone calls, texts, and service inquiries
Schedule appointments and maintain organized workflow
Follow up with customers during and after repairs
Handle invoicing/payment collection
Help uphold the reputation and standards of The Premiere Experience
Qualifications
Automotive service advisor/writer experience preferred
Strong knowledge of automotive repair terminology
Sales-minded mentality with strong closing/upselling ability
Excellent communication and interpersonal skills
Highly organized and detail-oriented
Comfortable with Shopmonkey CRM shop software
Passion for automotive culture is strongly preferred
Knowledge of performance/custom vehicles is a major plus
What We Offer
Competitive pay + performance/commission incentives based on KPI's
Career growth opportunity within a rapidly expanding business
Chance to help build systems and shape the future of the company
Modern enthusiast-driven shop environment
Tight-knit team culture
Employee discounts
Opportunity to grow into management/leadership roles as company expands
Contact
Premiere Service & Performance 16300 S. Lincoln Hwy, Plainfield, IL 779-234-9758
#J-18808-Ljbffr
Bonus based on performance
Company parties
Competitive salary
Employee discounts
Opportunity for advancement
Paid time off
Position Overview
Service Writer / Service Advisor
Premiere Service & Performance | Plainfield, IL
This Is Not Your Average Repair Shop Position.
Premiere Service & Performance is looking for an ambitious, high-energy Service Writer / Advisor to join our growing team and help us continue building something special.
We are not a boring, cookie-cutter repair shop. We are a premium automotive service, performance, and customization facility built around passion, enthusiasm, and delivering The Premiere Experience.
From diagnostics and repair… to performance upgrades… to specialty builds… to being a niche Vanderhall service and customization center… we are creating a true automotive destination for enthusiasts and customers who expect more.
And we’re just getting started.
As we continue growing, one of our major focuses is expanding deeper into:
Custom 12V electronics
Audio installations
LED / lighting upgrades
Vehicle customization & specialty accessory installs
This is a rare ground-floor / foundation-point opportunity for someone who wants more than just a job—someone who wants to grow with a company, help shape processes, and be part of building something exciting from the ground up.
Who We’re Looking For
Brings energy and enthusiasm every day
Knows how to connect with customers and build trust
Can confidently sell value, not just price
Thrives in a fast-paced environment
Understands the importance of premium customer service
Wants to grow with a company instead of just punching a clock
If you’re looking for an easy, slow-paced environment where the phones barely ring and nothing exciting happens—this is not that place.
If you’re hungry, organized, customer-focused, and passionate about cars—we want to talk.
Responsibilities
Greet customers and deliver a premium first-class experience
Write repair orders clearly and accurately
Communicate customer concerns to technicians efficiently
Build estimates and explain repairs/services confidently
Upsell maintenance, repairs, upgrades, and recommended services
Coordinate workflow between customers and technicians
Answer inbound phone calls, texts, and service inquiries
Schedule appointments and maintain organized workflow
Follow up with customers during and after repairs
Handle invoicing/payment collection
Help uphold the reputation and standards of The Premiere Experience
Qualifications
Automotive service advisor/writer experience preferred
Strong knowledge of automotive repair terminology
Sales-minded mentality with strong closing/upselling ability
Excellent communication and interpersonal skills
Highly organized and detail-oriented
Comfortable with Shopmonkey CRM shop software
Passion for automotive culture is strongly preferred
Knowledge of performance/custom vehicles is a major plus
What We Offer
Competitive pay + performance/commission incentives based on KPI's
Career growth opportunity within a rapidly expanding business
Chance to help build systems and shape the future of the company
Modern enthusiast-driven shop environment
Tight-knit team culture
Employee discounts
Opportunity to grow into management/leadership roles as company expands
Contact
Premiere Service & Performance 16300 S. Lincoln Hwy, Plainfield, IL 779-234-9758
#J-18808-Ljbffr